The customer service from James was great. Good customer service is a rare thing these days. James informed me of all the details in a pleasant and helpful manner, there were no preassure sales and I... See more
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The sales man was very good and friendly, but not pushy. He was knowledgeable about the beds and discussed our needs. Admin dealt quickly with invoice and booking and keeping us updated. The delivery... See more
Company replied
Excellent service from purchasing the bed to delivery and build of the bed . The salesman gave us just the right amount of information when we went into the shop without overwhelming us and left us to... See more
Company replied
James one for he store staff was so helpful and knowledgeable about all the products. He took his time to find out what we prefer and guided us to the relevant products that covered our options. He... See more
Company replied
Company details
About Bensons For Beds - East Kilbride657
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A Mavor Avenue, G74 4QX, East Kilbride, Lanarkshire, United Kingdom
- 1355222651
4.9
Excellent
340 reviews
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Mattresses
James our salesman was very knowledgeable & a great help in choosing a new mattress. He explained in detail whatthe differences were between certain mattresses & the reasons for the price difference & what were the best mattresses depending on your sleeping position
August 14, 2026
The customer service from James was…
The customer service from James was great. Good customer service is a rare thing these days. James informed me of all the details in a pleasant and helpful manner, there were no preassure sales and I was made to feel like a valued customer.
August 13, 2026
Helpful and Professional Services
Fast, Helpful and Professional Services, and I would definitely refer to my friends.
Cheers!
August 10, 2026
May use AI-assist with repliesRead more
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James from the East Kilbride store…
James from the East Kilbride store explained everything i needed to make a purchase, very professional and knowledgeable.
August 11, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased to hear that our team member at the East Kilbride store was professional and knowledgeable, explaining everything you needed for your purchase. Thank you for your kind feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Delivery service was great and the…
Delivery service was great and the staff at the store were a great help
August 10, 2026
Excellent service…
Excellent experience with Bensons very knowledgeable staff not at all pushy happy to give us information and time to decide on which product we wanted to go with.
August 7, 2026
Reply from Bensons For Beds - East Kilbride657
Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with our knowledgeable staff. It's fantastic that they were happy to provide information and give you time to decide on the perfect product.
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons Befs
The sales man was very good and friendly, but not pushy. He was knowledgeable about the beds and discussed our needs. Admin dealt quickly with invoice and booking and keeping us updated. The delivery team were brilliant, very cheery and helpful. I would definitely recommend bensons to anyone looking for a new bed.
August 2, 2026
Reply from Bensons For Beds - East Kilbride657
Thank you for your wonderful feedback! We're delighted to hear that our sales colleague was friendly, knowledgeable, and not pushy, and that our admin team dealt with everything quickly and kept you updated. It's also fantastic to know that our delivery team was brilliant, cheery, and helpful. We truly appreciate your recommendation!
Team Bensons
Excellent
Excellent, efficient and professional service from our visit to East Kilbride to order our Mattress , until the delivery.
August 2, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased to hear that you received excellent, efficient, and professional service from your visit to East Kilbride to order your mattress, right through to its delivery. Thank you for your wonderful feedback!
Team Bensons
Excellent experience!
Excellent service from purchasing the bed to delivery and build of the bed . The salesman gave us just the right amount of information when we went into the shop without overwhelming us and left us to look around without any pressure . We decided on the mattress after his recommendation as we have a spiral staircase which is quite tight . This solved any problems we would have encountered with a normal mattress. He was very knowledgeable and likeable . We were equally impressed with the delivery men who were very friendly and efficient and removed all the rubbish as best they could . Would highly recommend Bensons .
July 30, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased to hear about your excellent experience from purchase to delivery and assembly! It's wonderful that our salesman provided helpful information without being overwhelming and that his recommendation for the mattress solved your spiral staircase challenge. We're also glad our delivery team was friendly and efficient. Thank you for your high recommendation!
Team Bensons
Reply from Bensons For Beds - East Kilbride657
Thank you for your feedback!
The service and staff where extremely…
The service and staff where extremely efficient and helpful with advice and information, no pressure talk just plain simple advice, plus help on mattress being delivered,A very good purchase had been made and I'm delighted with my buy , all and all it was great and a special thanks to Stuart for all his help and advice, I would recommend Bensons beds to buyers without hesitation attention all times, definitely
Sam Riches
July 18, 2026
Reply from Bensons For Beds - East Kilbride657
We're delighted to hear about your excellent experience! It's wonderful that our team provided efficient and helpful advice without any pressure, and assisted with your mattress delivery. We're so pleased you're delighted with your purchase and that you would recommend us without hesitation. Thank you!
Team Bensons
Customer service was top- notch
Customer service was top- notch. S/O to James who was very professional and answered all my questions. The bed frame and mattress arrived on the scheduled date. No disappointment. It was assembled quickly and William and his colleague tidied up immediately
July 13, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased to hear your customer service was top-notch and that our team member was professional and answered all your questions. It's wonderful that your items arrived on schedule and were assembled quickly and tidily.
Great Customer Service…
The staff in the east kilbride shop were amazing . Took time to go through benefits of each mattress and were helpfull without being too pushy. The delivery guys were also great and everything arrived whem scheduled. Would definately recommend Bensons for Beds
July 5, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased to hear that our East Kilbride team was amazing and took the time to help you choose your mattress without being pushy. It's wonderful that your delivery was great and arrived as scheduled. Thank you for your recommendation!
Bensons East Kilbride staff were…
Bensons East Kilbride staff were helpful and knowledgeable. They were able to support me to change my mattress as well with the 40 night guarantee.
Great products and value for money.
April 30, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased our team provided helpful and knowledgeable support, assisting you with your mattress change. It's wonderful to hear you found great products and value for money!
Team Bensons
Great personal attention from Kirsty
Great personal attention from Kirsty. Was very friendly and she knew which mattresses would be best suited for us. Delivery service was excellent. The service we got from Bensons was fantastic. Would highly recommend.
June 29, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased to hear you received fantastic service and personal attention from our team. It's wonderful that our colleague helped you find the perfect mattresses and that your delivery was excellent. Thank you for your high recommendation!
Team Bensons
Excellent service from shop floor to delivery
Excellent service from the shop floor to delivery.
Contacted by phone and emails re delivery update.
Highly recommend
Thank you to all involved,
July 1, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased to hear you received excellent service from the shop floor all the way through to delivery. It's wonderful that you were kept updated and would highly recommend us!
Team Bensons
Great selection of beds & mattresses
Great selection of beds & mattresses, excellent customer service
June 19, 2026
Unprompted review
Reply from Bensons For Beds - East Kilbride657
We're so pleased you found our selection great and our service excellent! Thank you.
Team Bensons
Reply from Bensons For Beds - East Kilbride657
We appreciate your kind words! We are so pleased our service was helpful and informative. Thank you for sharing your experience.
Team Bensons
Stuart was so knowledgeable and…
Stuart was so knowledgeable and patient. Let us have space to think and gave us all the info needed to make a decision
May 23, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased our team member was knowledgeable and patient, giving you space and all the information needed. Thank you!
Team Bensons
Good service
We were attended to right away . Stuart took as round to try out the various mattresses that met what we asked for . Found what we were looking for .
May 19, 2026
Reply from Bensons For Beds - East Kilbride657
We're so pleased to hear we were able to assist you promptly and help you find exactly what you needed. Thank you for your kind words!
Team Bensons
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