Purchased a new tempur mattress & pillows & everything was very smooth, from buying in store to delivery. Kept well informed & delivery was exactly as advised. A rare find these days.✅
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Excellent service from purchasing the bed to delivery and build of the bed . The salesman gave us just the right amount of information when we went into the shop without overwhelming us and left us to... See more
Company replied
James was an amazing salesman that help us understand our requirements and not once tried to “pressure” us in taking a specific brand or making us believe this is what we needed. he provided us with i... See more
The sales man was very good and friendly, but not pushy. He was knowledgeable about the beds and discussed our needs. Admin dealt quickly with invoice and booking and keeping us updated. The delivery... See more
Company replied
Company details
About Bensons For Beds - East Kilbride657
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A Mavor Avenue, G74 4QX, East Kilbride, Lanarkshire, United Kingdom
- 1355222651
4.8
Excellent
347 reviews
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Helpful staff, great bed
On our 3 visits to the store the staff were all friendly and very helpful. The bed is sturdy and was very reasonably priced. It was easy to build and looks good.
October 22, 2025
Reply from Bensons For Beds - East Kilbride657
We’re so pleased to hear that our team provided friendly and helpful service during all your visits. It’s great to know your new bed is sturdy, easy to assemble, and looks fantastic – all at a great price!
Thank you for your positive review Jill 💜
Lauryn at Customer Care
Very helpful and straight forward
Very helpful and straight forward. No pestering . Gave us plenty of time to look around and make our decision.
October 16, 2025
Reply from Bensons For Beds - East Kilbride657
We're happy to hear that our team was helpful and straightforward, providing you with ample time to explore and decide. Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
Helpful member of staff & delightful…
Helpful member of staff & delightful delivery men
October 25, 2025
Reply from Bensons For Beds - East Kilbride657
We're so happy to hear our staff was helpful and our delivery men were delightful! We appreciate you sharing your positive experience with us.
Wishing you all the best until next time,
Megan at Customer Care!
Reply from Bensons For Beds - East Kilbride657
We appreciate you sharing that our staff were amazing and explained everything brilliantly. We're so glad you had a positive experience,
Megan at Customer Care
Reply from Bensons For Beds - East Kilbride657
Thank you so much for your wonderful feedback! We're delighted to hear you had a superb experience. Our team is committed to providing top-quality service with a friendly touch, and it's great to know we're making a positive impact. If there's ever anything more we can do for you, please don’t hesitate to reach out!
Megan at Customer Care!
Great experience
Knowledgeable assistant, helpful and friendly
Good deal given on purchase
Good delivery time agreed
October 29, 2025
Reply from Bensons For Beds - East Kilbride657
We're happy to hear that our assistant was knowledgeable, helpful, and friendly! We're also glad you received a good deal and delivery time.
Your satisfaction means the world to us,
Megan at Customer Care!
We were met by James at the East…
We were met by James at the East Kilbride store. Tbh if it was not for James, I probably wouldn’t have bought anything but would have gone online and not been satisfied. Instead, we have come away with new mattresses, a bed and have now come back to organise a wardrobe.
An excellent asset Bensons for Beds.
October 16, 2025
Unprompted review
Reply from Bensons For Beds - East Kilbride657
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was so helpful and that you found exactly what you needed. Thank you for an amazing review – Lauryn at Customer Care 💜
Great experience
Everything from the show room experience to the delivery is outstanding. Customer service is exemplary. Communication with the customer is very clear, professional but friendly. We have already recommended Bensons to our friends and family. We will definitely return for future purchases. A refreshing change that a company cares so much. Thank-you
August 21, 2025
Unprompted review
Reply from Bensons For Beds - East Kilbride657
We appreciate you sharing your positive experience, from the showroom to delivery. It's great to hear that you found our customer service exemplary and our communication clear. We're glad you'll recommend us and return for future purchases.
See you next time! Megan at Customer Care 😊
Excellent customer service
The customer service was excellent
Explained everything clearly about all the various beds and mattresses. Encouraged me to try out the various mattresses. Explained about the delivery and answered all my questions and concerns regarding dates times for delivery and also preparation for the delivery. Also let me know I would be emailed 3 days before delivery. The assistant manager James and his colleague was very helpful.
October 12, 2025
Reply from Bensons For Beds - East Kilbride657
We appreciate your positive feedback! We're happy to hear that you received excellent customer service and clear explanations about our beds and mattresses. It's great to know that your concerns were addressed, and you felt prepared for delivery. Thank you,
Megan at Customer Care
I bought the Edgemont bed end of 2023…
I bought the Edgemont bed end of 2023 and there was an issue with an incorrect part.
Stuart at East Kilbride could not have been more helpful going the extra mile to help me and even speaking with the guys from Bensons that were building my bed.
Fast forward to today were I had another issue with my bed and I called and luckily spoke with Stuart again.
He is such a friendly helpful man that nothing is a bother for.
On both occasions he helped me and calmed me when I was frantic.
A credit to your company- I will never shop anywhere else now!
October 12, 2025
Unprompted review
Reply from Bensons For Beds - East Kilbride657
Thank you so much for sharing your experience! We’re delighted to hear that Stuart at East Kilbride went above and beyond to help you—not just once, but twice. It’s wonderful to know he was there to support you and keep things calm. Thanks for your loyalty; we look forward to helping you for years to come!
Megan at Customer Care⭐
I bought a bed frame with a mattress…
I bought a bed frame with a mattress from Bensons. Unfortunately, the mattress I got has a terrible fit with the bed. Length-wise, it is nearly 2 inches shorter than the bed frame. Now, all my bedding under my bed (since it was an ottoman frame) gets dusty. I spent a lot of money buying them, and I am very dissatisfied with the product they delivered.
November 7, 2024
Reply from Bensons For Beds - East Kilbride657
Thank you for sharing your feedback with us. I’m really sorry to hear about the issue with your mattress not fitting the bed frame correctly — I completely understand how disappointing this must be.
I’ve contacted you directly today to help resolve this matter and to gather the details we need to put things right. Please check your email so we can work together on a solution as soon as possible.
Kind regards,
Megan
Customer Care Team
Bensons for Beds
Excellent service and kept informed of…
Excellent service and kept informed of our order along the way.
October 9, 2025
Reply from Bensons For Beds - East Kilbride657
We appreciate your positive feedback and are happy you received excellent service and updates regarding your order. Thank you for your review – Lauryn at Customer Care 💜
Great Service!
Great Service! Worker was great, showing us all options and being extremely helpful. Had a great experience overall.
October 7, 2025
Unprompted review
Reply from Bensons For Beds - East Kilbride657
Thanks for your kind words! We’re glad our team could help and that you had a great experience with us.
Kind regards,
Megan
The Bensons for Beds Care Team
Great experience
Great experience when buying a mattress. James in EK was extremely knowledgeable and enthusiastic about all types of mattresses and took the time and trouble to listen to my needs before presenting me with lots of options. First class service.
October 3, 2025
Reply from Bensons For Beds - East Kilbride657
Thank you for your wonderful feedback! We're so pleased to hear you had a great experience and that James in East Kilbride took the time to understand your needs and guide you through the options.
We’ll be sure to pass along your kind words — first-class service is exactly what we aim for!
Best regards,
Megan at Customer Care
Great service
Excellent service from James who was knowledgable and informative without pressuring.
October 5, 2025
Reply from Bensons For Beds - East Kilbride657
We appreciate your feedback! We're happy to hear that you received excellent, informative service without feeling any pressure.
Take care,
Megan at Customer Care
Stuart the salesman was very helpful…
Stuart the salesman was very helpful and explained different mattresses and knew what he was talking about he left us to decide and did not pressure us highly recommend going to Benson
October 2, 2025
Reply from Bensons For Beds - East Kilbride657
We're happy to hear that our sales associate was helpful and knowledgeable, and that you felt comfortable making your decision. Thank you for recommending us!
Thank you,
Lauryn at Customer Care
Reply from Bensons For Beds - East Kilbride657
We're happy to hear that you had a brilliant experience. Thank you for your positive feedback; we appreciate it.
Thank you,
Lauryn at Customer Care
Highly recommend
We went in just to browse the mattresses. We really had no idea what we were looking for. Stuart was very helpful and really informative about all the different options we had. We got to try each and every mattress out and we really liked the fact he wasn't pushing us to go for the most expensive option. Highly recommend Bensons. If visiting, ask for Stuart.
September 25, 2025
Reply from Bensons For Beds - East Kilbride657
We're happy to hear that you found the browsing experience helpful and informative. We appreciate your positive feedback regarding the assistance you received in understanding the mattress options. It's great to know that you felt comfortable trying out the mattresses without any pressure. Thank you for recommending us!
Thank you,
Lauryn at Customer Care
Knowledgeable staff competitive prices
Staff are knowledgeable and take the time yo find out what you really need.
Good selection of products,
Great delivery staff
September 8, 2025
Unprompted review
Reply from Bensons For Beds - East Kilbride657
We appreciate you taking the time to share your positive experience! We're happy to hear that our staff and delivery team exceeded your expectations with their knowledge.
Thank you,
Lauryn at Customer Care.
Staff were extremely helpful
Staff were extremely helpful, explaining different features & answering questions.
They were happy to give as much time as needed & never put any pressure on to buy.
September 16, 2025
Unprompted review
Reply from Bensons For Beds - East Kilbride657
We appreciate you sharing your experience! We're happy to hear that our staff was helpful, explained the features, answered questions, and gave you the time you needed without pressure.
Thank you,
Lauryn at Customer Care.
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