Paul was knowledgeable and helpful, gave us ample time to try the different options while pointing out simple contrasts along the way to help us narrow down the selections until we arrived at the best... See more
Company replied
Location
Switch locationUnit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB
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From the minute we walked in to the showroom all the staff were brilliant. Never pushing you to make a decision they say hello and leave you to wander round then so helpful to helping you build your... See more
Company replied
The salesman was extremely helpful and very attentive, the delivery wait was very reasonable, the delivery men and bed builders were extremely efficient and very pleasant and easy to deal with, new... See more
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Me and my partner came into the Falkirk showroom on Sunday with the intention of just looking at new beds. Steven approached us and asked what we were looking for and after explaining everything he he... See more
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Company details
About Bensons For Beds - Falkirk690
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, United Kingdom
- 1324626500
4.9
Excellent
409 reviews
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The salesman was extremely helpful and…
The salesman was extremely helpful and very attentive, the delivery wait was very reasonable, the delivery men and bed builders were extremely efficient and very pleasant and easy to deal with, new bed and mattress are brilliant. Bensons were excellent to deal with from start to finish.
August 27, 2026
Reply from Bensons For Beds - Falkirk690
We're so pleased to hear you had such a positive experience with us from start to finish! It's wonderful that our salesperson was helpful and attentive, and that your delivery was so reasonable. We're delighted that our delivery and bed building team was efficient and pleasant, and that you're enjoying your brilliant new bed and mattress.
Team Bensons
Neil at Falkirk outlet was excellent in…
Neil at Falkirk outlet was excellent in explaining everything. Good product variety and process of selection of appropriate mattress.
August 27, 2026
Reply from Bensons For Beds - Falkirk690
We're so pleased to hear about your positive experience! It's wonderful that our team member was excellent in explaining everything and that you found a good product variety and selection process for your mattress.
Team Bensons
A helpful and well informed staff…
A helpful and well informed staff member who was not pushy
August 21, 2026
Reply from Bensons For Beds - Falkirk690
Thanks Michael, for you're positive review.
Smooth experience
Paul was knowledgeable and helpful, gave us ample time to try the different options while pointing out simple contrasts along the way to help us narrow down the selections until we arrived at the best bed for us. The financing application process was also quick and easy. Overall great experience.
August 22, 2026
Reply from Bensons For Beds - Falkirk690
Chris, thanks for the review.
From buying to delivery great service
August 15, 2026
Reply from Bensons For Beds - Falkirk690
We're so pleased to hear that your entire experience, from the initial purchase to the final delivery, was a positive one. Thank you for sharing your wonderful feedback!
Team Bensons
From purchase to delivery had good…
From purchase to delivery had good exspiriance with staff
August 15, 2026
Reply from Bensons For Beds - Falkirk690
We are so pleased to hear that our team was very helpful during your visit. Thank you for your kind feedback!
Team Bensons
From the minute we walked in to the…
From the minute we walked in to the showroom all the staff were brilliant.
Never pushing you to make a decision they say hello and leave you to wander round then so helpful to helping you build your new bed. Brilliant. As for the delivery guys they are first class, so professional and very careful when bringing in your bed through the house. Fantastic job guys, thank you very much and the new bed is so comfy ☺️.
August 13, 2026
Reply from Bensons For Beds - Falkirk690
We're absolutely delighted to hear about your fantastic experience, right from your visit to our showroom to the delivery of your new bed! It's wonderful to know that our team provided brilliant service without any pressure, and that our delivery staff were first-class, professional, and careful. We're so glad you're enjoying your comfy new bed!
Team Bensons
Manager of the store in falkirk could…
Manager of the store in falkirk could not be anymore helpful very courteous and he explained everything well thankyou Stephen
August 10, 2026
Reply from Bensons For Beds - Falkirk690
Thank you for your wonderful review! We're delighted to hear that the manager at our Falkirk store was so helpful and courteous, and explained everything so well. We truly appreciate your feedback!
Thank you for your positive review - Lauryn at Customer Care
Friendly staff from the sales floor to…
Friendly staff from the sales floor to delivery very helpful quality items will use again
July 29, 2026
Unprompted review
Reply from Bensons For Beds - Falkirk690
We're so pleased to hear you found our staff friendly and helpful, from the sales floor right through to delivery. It's wonderful to know you appreciated the quality of our items and plan to use us again. Thank you for your kind feedback!
Team Bensons
Great service/staff
July 30, 2026
Reply from Bensons For Beds - Falkirk690
Thank you for your review. We are glad you enjoyed our service.
Team Bensons
Staff were pleasant and helpful
Staff were pleasant and helpful, I found exactly the wardrobe I was looking for in their Falkirk store
July 30, 2026
Reply from Bensons For Beds - Falkirk690
Thank you for your wonderful review! We're so pleased to hear that our staff were pleasant and helpful, and that you found exactly what you were looking for in our Falkirk store.
Team Bensons
Neil from the Falkirk branch gave us…
Neil from the Falkirk branch gave us all the information we required to choose our new mattress and a bed and mattress for our daughters new home in Northern Ireland.
July 26, 2026
Reply from Bensons For Beds - Falkirk690
Hi Mrs Wright,
Thank you for your wonderful review! We're delighted to hear Neil at our Falkirk store provided all the information you needed to choose the perfect mattress and helped with finding a bed and mattress for your daughter's new home. We'll be sure to pass on your kind words. Thank you for choosing us,
Bensons for Beds! 😊
Amazing as always...this is my second…
Amazing as always...this is my second purchase from bensons.They are truly woth thr money .
July 24, 2026
Reply from Bensons For Beds - Falkirk690
Hello Trupti,
Thank you for your wonderful review and for choosing us again! We're delighted to hear you've had another great experience and feel your purchase was worth every penny. Your continued support means a lot to us, and we hope you enjoy your new bed for many years to come. 😊
Sleep well,
Bensons for Beds💖
Jamie
Jamie, the salesman, was absolutely excellent. He took all the time I needed, and even managed to deal quickly with another customer's issue which meant that customer had an immediate action to complete, thus avoiding a long wait.
July 26, 2026
Reply from Bensons For Beds - Falkirk690
We're so pleased to hear about your excellent experience! It's wonderful that our team member took the time you needed and efficiently assisted another customer, preventing a long wait.
Thanks again for your support — we truly appreciate it!
Jamie was very helpful and…
Jamie was very helpful and knowledgeable. The store clean and very well presented.
July 21, 2026
Unprompted review
Reply from Bensons For Beds - Falkirk690
We're so pleased to hear that our team member was very helpful and knowledgeable. It's wonderful that you found our store clean and well presented. Thank you for your positive feedback!
Team Bensons
A well made bed and comfortable mattress.
Very happy with the bed, and the delivery/installation. The bed is very well constructed and the mattress is firm and well sprung. Very comfortable. Also very pleased with the service from staff at the store and the installers.
July 18, 2026
Reply from Bensons For Beds - Falkirk690
We're so pleased you're very happy with your new bed and the delivery/installation! It's wonderful to hear that the bed is well constructed, and the mattress is firm, well sprung, and very comfortable. We're also delighted you were pleased with the service from our store staff and installers.
Thank you for your positive review - Lauryn at Customer Care 💜
Paul @ Falkirk.
Nice guy, made it easy for me to decide, didn’t pressure me into buying and let me walk away and come back. Gave good advice to let me get the bed I want without losing too much space.
July 20, 2026
Reply from Bensons For Beds - Falkirk690
We're so pleased to hear that our team member made your decision easy and didn't pressure you. It's wonderful that you received good advice to get the bed you wanted without losing too much space.
Team Bensons
The staff were amazing and super…
The staff were amazing and super friendly. They were understanding and caring for our needs such as budget and comfort requests.
We got a good deal, and left with a smile!
July 20, 2026
Reply from Bensons For Beds - Falkirk690
We're so pleased to hear that our staff were amazing and super friendly! It's wonderful that they were understanding and caring regarding your budget and comfort requests, and that you left with a smile.
Team Bensons
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