From the minute we walked in to the showroom all the staff were brilliant. Never pushing you to make a decision they say hello and leave you to wander round then so helpful to helping you build your... See more
Location
Switch locationUnit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB
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Me and my partner came into the Falkirk showroom on Sunday with the intention of just looking at new beds. Steven approached us and asked what we were looking for and after explaining everything he he... See more
Company replied
Great service by Stephen in Falkirk. He went the extra mile to ensure we had a best bed for our individual requirements. Stephen was friendly, professional and knowledgeable about all the beds on o... See more
Company replied
The staff were very knowledgeable, patient and not pushy. They listened to all my needs due to health conditions, and guided me to beds, mattresses etc that would be suitable. They answered all my... See more
Company replied
Company details
About Bensons For Beds - Falkirk690
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, United Kingdom
- 1324626500
4.9
Excellent
404 reviews
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Reply from Bensons For Beds - Falkirk690
We are thrilled to hear that our salesperson was successful in finding the best deal to meet your needs. Thank you for choosing us, Megan at Customer Care
Reply from Bensons For Beds - Falkirk690
Thank you for your kind words! Our team takes pride in providing exceptional customer service and we're delighted to hear that our salesman was helpful and knowledgeable. We appreciate your support and look forward to seeing you again soon, Megan at Customer Care!
I had been into the store several times…
I had been into the store several times as I couldn't make up my mind about which base to buy. The staff were friendly and helpful every time I went in and even remembered me. They were very knowledgeable and helped me to buy a base suitable for my small room.
July 3, 2025
Reply from Bensons For Beds - Falkirk690
Thank you for your kind words! We're so happy to hear that you found our staff friendly and helpful. We strive to provide knowledgeable service and are thrilled that we were able to assist you in finding the perfect base for your small room. Thank you for choosing us, Megan at Customer Care
Benson for beds where great from start…
Benson for beds where great from start to finish. They helped me to pick the right bed for me. That helped me a lot
July 2, 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
Thank you for your kind words about your experience with Benson for Beds! We're thrilled to hear that we were able to assist you in finding the perfect bed. We believe everyone deserves a good night's sleep and we're glad to have helped you achieve this, Megan at Customer Care
Steven the chap who served us was very…
Steven the chap who served us was very nice polite and helpful. He wasn’t pushy 👌
June 18, 2025
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you found our service to be helpful and polite. We appreciate you mentioning the great service you received. Take care, Megan at Customer Care
Excellent company
Great company to deal with;Steven snd Jamie couldn't have been more helpful with their pleasant, non- pushy attitude .This is the second time I have used this store and wouldn't hesitate to buses it again in the future.
June 12, 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you had a positive experience with our team Ian. We appreciate your kind words regarding our helpful and non-pushy approach. Thank you for your continued business and we look forward to assisting you again in the future, Megan at Customer Care
Reply from Bensons For Beds - Falkirk690
We're happy our knowledgeable and friendly staff provided a great experience! Thank you for your positive feedback; we appreciate it! Sleep well, Megan at Customer Care
Large selection of beds and mattresses
Large selection of beds and mattresses. Sales team very helpful and professional
June 2, 2025
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you found a great selection and helpful team members. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer care
Reply from Bensons For Beds - Falkirk690
We appreciate your feedback and are glad our help met your needs. Thank you for sharing your experience with us. Take care, Megan at Customer Care
Satisfied Customer
On entering the shop we were made aware of the sale on that day and asked what we were looking for. We were given time to look around the shop and then presented with a few options to look at with all the price points for the different options. Our salesman was knowledgeable and got us a great price for our bed and gave us a clear breakdown of the price. Would recommend Bensons for Beds.
May 29, 2025
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you enjoyed your experience in our shop. We appreciate that our team's knowledge and pricing met your needs, and we thank you for recommending us. Take care, Megan at Customer care
great service and great beds
May 24, 2025
Reply from Bensons For Beds - Falkirk690
We're glad you enjoyed your experience with our service and beds. Thank you for your positive feedback; we appreciate it greatly! Take care, Megan at Customer care
Great experience in this store
Great experience in this store. From when we walked in, Paul greeted us in a friendly manner. Asked us what we were looking for and gave us the best options based on what we were looking for. He was very approachable if we needed anything, he came back to check on how we were getting on and his product knowledge was second to none.
May 17, 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
Thank you for the wonderful review! Our team strives to provide exceptional customer service and we're thrilled to hear that Paul went above and beyond to assist you. We appreciate your business and hope to see you again soon! 🙌
Reply from Bensons For Beds - Falkirk690
Thank you for the fantastic feedback Mrs Smith! Our team strives for professionalism, organisation, and prompt communication. We appreciate your business and hope to see you back with us again soon!
Sleep well,
Team Bensons💜
Listened to what we were looking for
Listened to what we were looking for. Gave us his expert opinion and helped us make our decision
May 2, 2025
Reply from Bensons For Beds - Falkirk690
Thank you for your positive review! We take great pride in providing expert advice and a personalised experience for our customers. So glad we could help you make the perfect decision.
Sleep well,
Team Bensons💜
Great product knowledge
Great product knowledge, no pressure to buy, and talked through everything with our purchase.
May 2, 2025
Reply from Bensons For Beds - Falkirk690
Thank you for the positive feedback! We're glad to hear that our product knowledge and non-pushy approach made for a great purchasing experience. We always strive to provide exceptional service to our customers. Thank you for choosing us!
Sleep well, Team Bensons💜
Great Customer Service
The assistant who served us was excellent, very knowledgeable and helpful without being pushy. We will definitely return to the store
April 19, 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
Thank you for your kind words! We are thrilled to hear that our assistant provided excellent service and was knowledgeable without being pushy. We can't wait to welcome you back to our store!
Sleep well, Team Bensons💜
Lovely colleagues that were very…
Lovely colleagues that were very helpful and not too pushy to encourage sales. Quick and easy
April 21, 2025
Reply from Bensons For Beds - Falkirk690
We are thrilled to hear that our colleagues were able to provide such a positive and helpful experience for you! Thank you for choosing us, and we hope to see you again soon!
Sleep well, Team Bensons💜
We've shopped with Bensons before
We've shopped with Bensons before. Service as always very good
April 22, 2025
Reply from Bensons For Beds - Falkirk690
Thank you for choosing Bensons again for your shopping needs! We are thrilled to hear that our service has consistently met your expectations. We appreciate your loyalty and can't wait to see you again soon! Sleep well, Team Bensons💜
Knowledgeable, no sales pitch & a great deal!
Paul was friendly with no sales pitch & gave us plenty of time/space to browse once he had pointed me in the right direction (ensured I was aware of similar mattress types / spec & tech to what I was looking for at lower end of the price range)
Knowledgeable & got me a fantastic deal too! Wouldn’t hesitate to recommend! (& after poor experience at rival retailer beginning with D, their lack of transparency around delivery/installation costs (signs stating free delivery all over the store) is what made me walk from there - especially when spending £2.5-£3k on a bed!) I’m glad I did, it saved me £700 for the same mattress!
April 13, 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
Thank you for choosing our store, we're thrilled to hear about your positive experience! Our team takes pride in providing excellent customer service and ensuring our customers get the best deal possible. We appreciate your support and look forward to serving you again in the future! #customerfirst #savemoney #happycustomers
Reply from Bensons For Beds - Falkirk690
Thank you so much for your review! We are thrilled to hear that our staff provided courteous, patient, and knowledgeable service without being pushy. We always strive to make our customers feel comfortable and well-informed. Your feedback means a lot to us!
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