We were served by Marshall who was extremely helpful and professional. We were invited to try out the matress sleep Pro system to see which type of matress would be best for us. We were shown around a... See more
Location
Switch locationUnit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
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See what reviewers are saying
The whole process of buying a new BED was a pleasure, Samantha (Folkestone Branch) helped me to choose the Double bed with 2 drawers that I needed for my spare room. Informative and professional, wit... See more
Company replied
Huge selection of everything beds, which can make the process of choosing a bit daunting. Luckily we had the service of Damian at the Folkestone branch, who had extensive knowledge of all the products... See more
Company replied
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... See more
Company replied
Company details
About Bensons For Beds - Folkestone411
Written by the company
Contact info
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, United Kingdom
- 1303223370
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We purchased a sofa bed at Bensons
We purchased a sofa bed at Bensons. The sales person was friendly and helpful without being pushy she left us to make a choice. When we were ready she quickly attended us and completed the sale efficiently she was professional and friendly throughout we will use that store again
The store had plenty of room and Sam…
The store had plenty of room and Sam who I dealt with was very helpful and friendly.
Excellent customer service
Excellent customer service - so helpful and really listened to what we wanted.
really helpfull easy to work with and…
really helpfull easy to work with and get excactly what you need
Good customer care
Excellent advice and assistance.
Excellent advice and assistance in buying a new ottoman bed.
Starr was extremely helpful.
Kaylee was helpful
The staff member Kaylee was helpful, knowledgeable and very professional throughout. There was a good choice of product and we were able to find what we wanted.
Helpful, fast, and communicative
Extremely helpful and friendly staff; helped us through the entire process without being overbearing!
We were offered to use the sleep analysis body scan to find the perfect mattress, and offered genuine advice. Payment was easy, communication was fast, and when we had issues with payment methods they were quick to help us get all sorted.
Excellent service from Sam
I was helped by the lovely Sam at Folkestone branch of Bensons for beds. First time buying a mattress from a shop and was dreading a pushy salesperson and feeling awkward! I needn't have worried Sam was great, friendly, knowledgeable and not at all pushy. Patient as I hopped between beds making my final decision. Excellent service!
The advise and support in the shop was…
The advise and support in the shop was really good but I've got to wait 3 weeks for delivery
Helpful friendly and not too pushy…
Helpful friendly and not too pushy staff. Good range of products.
I bought an ottoman bed last year and I
Must rate it ‘cause I went back and bought the same one again for my other kids room
Friendly and knowledgable staff
A pleasant shopping experience…
The member of the team I dealt with was polite, really helpful but not pushy. Good selection to try out. I am very happy with my mattress choice
Found staff helpful and friendly
Found staff helpful and friendly. Spent one afternoon looking and getting prices. Back next day to place order. Was given information on all the beds we looked at. Took the % option available which was explained fully. Nice cup of tea as well.
Good service
Good service
Listened to my needs and budget
Very polite and amicable
Good coffee !
Lots of choice & good service
Good range of beds and Sam was very helpful in helping us decide which would best suit our needs
Excellent service yet again!
Excellent service yet again!
The staff at the Folkestone branch know their stuff. They guided us through the options of our requirements, subsequently we came away very happy customers!
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