From the start the whole process was easy, the sales person Amy from Drumchapel explained everything in detail. On the day of the delivery I got a reminder which gave a window for the delivery. All t... See more
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A very pleasant experience buying my bed from Bensons. Lesley, the sales assistant could not have been more knowledgeable and helpful. Would highly recommend
Company replied
Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... See more
Company replied
Extremely helpful staff in Great Western Road and Paisley shop. Ended up booking online because I was given an extra 5% discount code that could not be applied in store. Shame, because I prefer de... See more
Company details
About Bensons For Beds - Glasgow Great Western660
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, United Kingdom
- 1419447536
4.9
Excellent
272 reviews
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Reply from Bensons For Beds - Glasgow Great Western660
We are so pleased our team member provided exceptional advice and service. We truly appreciate your kind words!
Team Bensons
Purchased from branch in Great Western…
Purchased from branch in Great Western Road Glasgow. Assistant was extremely helpful as he briefed on the different types of beds until we found the one for us.
June 21, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear our team provided such helpful assistance in finding the perfect bed for you. We appreciate you sharing your positive experience with us.
Team Bensons
Delivery on time.Two pleasant delivery…
Delivery on time.Two pleasant delivery men.Amy at Drumchapel,Glasgow store very knowledgeable.Thank you
June 25, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased your delivery was on time and our team was pleasant. We appreciate you acknowledging our team's knowledge. Thank you for your feedback!
Team Bensons
Exceptional Service and Quality Products
Friendly, approachable staff on arrival.
Allowed my husband and I to browse all products at our leisure. No pressure whatsoever.
The store was well laid out and easy to navigate.
It was beneficial to be able to try out mattresses and the wide range of bed frames.
Once we had decided on our purchases, Neil couldn’t have been more helpful with his knowledge and advice.
He checked that we had chosen the correct mattress and that we were completely happy with the bed frame.
Prompt delivery was arranged at the end of our visit.
No hesitation in highly recommending Bensons for Beds Glasgow Great Western.
June 21, 2026
Unprompted review
Reply from Bensons For Beds - Glasgow Great Western660
We are so pleased to hear about your excellent experience in our store! It's wonderful that our team provided attentive, unpressured assistance, helping you find the perfect bed. Thank you for your kind words and recommendation.
Team Bensons
Reply from Bensons For Beds - Glasgow Great Western660
We are delighted our team was helpful and patient. We appreciate your kind words!
Team Bensons
New bed shopping!!!!
From the moment I stepped in the door there was no pressure from the sales team. When I did ask for advice, Amy was amazing, she took me through all my options and was amazing at coming up with exactly what I wanted. Arrangements for delivery where simple, Amy gave clear instructions as to the process and the date I could expect my bed.
June 6, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear you had such a positive experience from the moment you arrived. It's wonderful that our team provided amazing guidance and clear instructions. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Glasgow Great Western660
We're pleased our team was helpful.
Team Bensons
We had the good fortune to be greeted…
We had the good fortune to be greeted by Kevin. He was very understanding of our needs and gave excellent advice regarding the different mattresses.
We felt confident talking to him and were extremely pleased with our purchase
June 3, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased our team provided excellent advice and made you feel confident in your choice. We're glad you're extremely happy with your purchase!
Team Bensons
We went to buy a new bed
We went to buy a new bed, Neil was our expert and was great. He explained everything about the various products and differences with them. He helped tailor to our needs with brilliant advice. Got exactly what we wanted and now can't wait for it to arrive. Thank you Neil, thank you Bensons
May 29, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear about your excellent experience finding a new bed. It's wonderful that our team member provided such brilliant advice and helped you find exactly what you wanted. Thank you for your kind feedback!
Team Bensons
Excellent customer service.
Excellent customer service.
Also used the excellent assembly service. The bed was assembled in the room and in the location of my choice
May 18, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so glad to hear you received excellent customer service and enjoyed our assembly service! Thank you for your kind words.
Team Bensons
Excellent service
Excellent service with clear explanations and a willingness to let me try out any mattress I considered.
Kevin proved most helpful.
May 23, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased you received excellent service and clear explanations. We're glad you could try out any mattress!
Team Bensons
2nd to None Service
From entering the store and being attended to by Kevin whose service and experience was second to none, to delivery on the date expected and within the allocated time by Chris and Richard, my shopping experience with Bensons for beds was perfect. I highly recommend them 👌🏽
May 18, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear your shopping experience was perfect, from the in-store service to the efficient delivery. Thank you for your high recommendation!
Team Bensons
Good service from Lesley
We found the assistant, Lesley, to be knowledgeable about the products and interested to hear what we were looking for. She completed a test of our sleeping habits on the specialised bed and helped us to obtain our differing preferences . She allowed us time to try out the two beds we identified as what we wanted and to have privacy to discuss how we would proceed. She processed the order very efficiently.
May 18, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear our team member was knowledgeable and attentive to your needs. It's wonderful that we could help you find the perfect beds with privacy and efficiency. Thank you for your kind feedback!
Team Bensons - Jess
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased our staff were friendly, helpful, and knowledgeable. Thank you for your kind words!
Team Bensons
Great choice of beds and mattresses to…
Great choice of beds and mattresses to choose from and kevin from the Great Western Retail Park was very friendly, very helpful and full of knowledge a great asset to the company would highly recommend
May 12, 2026
Reply from Bensons For Beds - Glasgow Great Western660
That’s fantastic to hear! 😊 Kevin will be so pleased—friendly, knowledgeable service makes all the difference. Thanks so much for the recommendation 👏✨
Bensons visit
I dealt with Amy who was very knowledgeable, it made my visit so easy, I also spoke to Neil on the phone, again very helpful, you have very good & helpful staff, they are a credit to your company.
May 2, 2026
Reply from Bensons For Beds - Glasgow Great Western660
That’s lovely to hear—Amy and Neil will be so pleased! 😊 Thanks for the kind words!
Benson beds staff were very helpful and…
Benson beds staff were very helpful and pleasant, great range of quality products at a reasonable price, smooth process from start to finish and would not hesitate to use again
May 7, 2026
Reply from Bensons For Beds - Glasgow Great Western660
Thank you for your wonderful feedback! We’re delighted to hear you found our team helpful and pleasant, enjoyed our range, and had a smooth experience from start to finish. We look forward to welcoming you again! 😊
From Kevin in the showroom and the…
From Kevin in the showroom and the delivery team it's been a first class experience! Love our new bed!
Thank you
May 4, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so happy to hear you had a first-class experience with our team! It's great you love your new bed. Thank you for sharing your positive feedback!
Team Bensons
We recently visited Bensons off Great…
We recently visited Bensons off Great Western Road and Kevin was extremely helpful regarding our purchase of a mattress explaining the differences between the different types. He also gave us time to browse around on our own and we were not hurried in any way. A pleasant experience.
May 2, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so glad to hear that you had a pleasant experience at our Great Western Road location! It's great that our team member was helpful and gave you the time you needed to choose your mattress. We appreciate your feedback!
Team Bensons
Treated so well
Really liked the regular communications about the making of mattress. Delivery was so smooth with phone call half an hour before within time slot. The 2 men were so efficient and skilled that everything went smoothly. Will certainly recommend Benson fir beds to my friends
April 30, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear you appreciated the updates on your mattress! It's great the delivery was smooth, with a helpful call ahead, and that our team were efficient and skilled. Thank you for recommending us!
Team Bensons
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