From the start the whole process was easy, the sales person Amy from Drumchapel explained everything in detail. On the day of the delivery I got a reminder which gave a window for the delivery. All t... See more
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A very pleasant experience buying my bed from Bensons. Lesley, the sales assistant could not have been more knowledgeable and helpful. Would highly recommend
Company replied
Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... See more
Company replied
Extremely helpful staff in Great Western Road and Paisley shop. Ended up booking online because I was given an extra 5% discount code that could not be applied in store. Shame, because I prefer de... See more
Company details
About Bensons For Beds - Glasgow Great Western660
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, United Kingdom
- 1419447536
4.9
Excellent
272 reviews
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Tv bed
The salesman (cant remember his name)was fantastic. He explained everything to us. He made the process easy.
February 24, 2026
Reply from Bensons For Beds - Glasgow Great Western660
Indy Girl,
We appreciate you taking the time to share your experience. We're so happy to hear the salesperson provided fantastic service and made everything easy to understand!
Team Bensons
Good beds and delivered quickly
Good beds and delivered quickly . Easy to assemble and kids love the new beds .
November 29, 2025
Reply from Bensons For Beds - Glasgow Great Western660
We're glad the beds are good, delivery was quick, and assembly was easy. It's great to hear the kids are loving their new beds!
Team Bensons
Excellent customer service
Excellent customer service, good products at competitive prices
February 22, 2026
Unprompted review
Reply from Bensons For Beds - Glasgow Great Western660
So glad you enjoyed our customer service and our prices Selma! We appreciate your 5 stars!⭐
We hope to welcome you back soon!
Megan at Customer Care
Good Customer Service
Good Customer Service - Amy was really helpful and I was given time to look and try a range of mattresses and then go back to try again. Good range of product. All options were clearly explained for delivery, recycling and extended care and warranty. All in all a good experience
February 26, 2026
Reply from Bensons For Beds - Glasgow Great Western660
Really appreciate your feedback! Delighted Amy supported you without any rush, and that you had a great range of mattresses to try. Fantastic to know all the delivery, recycling and warranty options were explained clearly. A lovely experience all round,
Megan at Customer Care⭐
My mattress was delivered on time
My mattress was delivered on time, the boys were great. I didn’t do anything the boys done it all. They covered my old mattress and took it away simple as that. Great service.
February 23, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're glad you enjoyed your experience Catherine. It's great to hear the delivery went smoothly and our team took care of everything for you. Thank you for your positive feedback,
Megan at Customer Care
⭐️⭐️⭐️ Great service
⭐️⭐️⭐️
Excellent service from start to finish. Communication was clear and consistent throughout the whole process, which made everything straightforward and stress-free. The staff were friendly, professional, and very helpful.
A special mention to the delivery team — they were courteous, efficient, and couldn’t have done more to help.
Very impressed overall and would happily recommend Bensons for Beds to others.
January 22, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear that you received excellent service! It's great to know that our clear communication made the process straightforward and stress-free. We appreciate your special mention of our courteous and efficient delivery team and your recommendation!
Bought mattress from Great Western Rd…
Bought mattress from Great Western Rd store in Glasgow. Served by Amy who was first class. Product arrived on specified date and communications were excellent.
Very happy with new mattress.
February 12, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear that you are very satisfied with your new mattress and the service you received at our Glasgow store. We appreciate your positive feedback regarding the communication and delivery.
- Jessica at Team Bensons
Good customer service
February 12, 2026
Reply from Bensons For Beds - Glasgow Great Western660
Thank you for taking the time to leave your kind review,
- Jessica at Team Bensons
Great service
Great service. Helpful assistance with selecting type of mattress. Great detailed explanation of differences.
February 7, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear that you found our service great and our assistance helpful in selecting your mattress. We appreciate your positive feedback on our detailed explanations.
Great service
Great service. Start to finish not feeling pressured in the showroom. Fast delivery
February 7, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear that you felt comfortable during your visit and that you received prompt delivery. Thank you for your positive feedback!
Niel was great
Niel was great, made sure he understood what type of bed we were after. Very informative and helpful, much appreciated.
February 6, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear that our staff was very informative and helpful in understanding what type of bed you were after. We appreciate your positive feedback!
Bensons for beds was amazing with…
Bensons for beds was amazing with helping me choose the right mattress for me, they were very helpful and kind especially Amy
February 3, 2026
Reply from Bensons For Beds - Glasgow Great Western660
Thank you so much for the lovely feedback Katie! 😊 We’re delighted to hear our team helped you find the perfect mattress — and a special shout‑out to Amy for being so kind and helpful. Enjoy your new order,
- Megan at Customer Care💜
Neil
Neil, the agent who helped us was brilliant. Nothing was a bother. He explaned everything in detail and said to phone if we wanted any help or information.
January 22, 2026
Reply from Bensons For Beds - Glasgow Great Western660
Thank you so much for your lovely feedback! 😊 We’re delighted to hear Neil was so helpful, detailed, and reassuring throughout your visit. It’s great to know nothing was too much trouble for him. We really appreciate you choosing us,
Megan at Customer Care
Friendly helpful service not pushy…
Friendly helpful service not pushy everything explained clearly
January 24, 2026
Unprompted review
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear our team was friendly and helpful, and that everything was explained clearly without pressure. We appreciate your feedback!
Great experience very helpful staff &…
Great experience very helpful staff & professional end to end service.
January 6, 2026
Unprompted review
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear that you had a great experience! Our team appreciates your recognition of their helpful and professional service.
Great delivery service and sales…
Great delivery service and sales service at the branch near great western road
Many thanks
Colette May
January 15, 2026
Unprompted review
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear that you had a great experience with our delivery and sales service at the Great Western Road branch. Many thanks for your positive feedback!
A great bed and mattress
A great bed and mattress, really comfortable, easy to assemble and delivered by some great guys - really friendly and knowledgeable
January 11, 2026
Reply from Bensons For Beds - Glasgow Great Western660
We’re delighted to hear your new bed and mattress are comfortable and that assembly was straightforward. It’s great to know our delivery team made a positive impression too! Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Glasgow Great Western660
We appreciate you sharing that our staff was friendly and helpful! We are happy to hear about your positive experience.
Reply from Bensons For Beds - Glasgow Great Western660
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
First class tv bed
Ordered the tv double bed from benson for beds and can’t be any more happier with my purchase from ordering the bed to it being delivered nothing was a bother the guys that delivered the bed had a bit of a walk from the car park to where I stay but it wasn’t a problem for them so helpful gave them a lovely tip for all they’re help , have since purchased another tv since this post for my own room as well
September 4, 2025
Reply from Bensons For Beds - Glasgow Great Western660
We're happy to hear that you're pleased with your TV double bed and that everything from ordering to delivery went smoothly. It's great the delivery team were so helpful. We appreciate your repeat purchase!
– Thank you, Jess- Team Bensons
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