Outstanding customer service received at Grimsby store. I have been decided to buy somewhere else where I have seen cheaper matress, however after approach from very polite and knowledgable gentleman... See more
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Location
Switch locationUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... See more
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Salesman was amazing very friendly and helpful wasn't pushy helped advice us then processed our order excellent customer care service from him well done Kepted recieving email updates on the progre... See more
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In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... See more
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Company details
About Bensons For Beds - Grimsby694
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, United Kingdom
- 1472403088
4.8
Excellent
246 reviews
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Adrian was very helpful
Adrian was very helpful
Took us through every detail of the mattress we purchased ,insurance etc
Didn’t harass us ( like some salespeople do )
So our experience was very good that’s the reason for 5 stars .
October 8, 2024
Was a bit dissapointed with the way the…
Was a bit dissapointed with the way the salesman, wasn't quite what I expected. Seemed to be in a rush to sell me a mattress within my price range. However I decided on the mattress that I thought suited me. Will wait until it's delivered before I comment more
September 29, 2024
Finding the right bed that suits you 😴
Lee and the team was excellent 👏 The wife & myself actually! didn't have a clue what kind of bed we needed to suit us, lee helped us identify our preferred comfort setting using the adjustable bed machine and tested different mattresses we are now looking forward to the delivery of our new bed.
Many thanks to all at Bensons for beds
Andy & Samantha.
October 5, 2024
Unprompted review
Adrian at Benson for beds in Grimsby…
Adrian at Benson for beds in Grimsby had a great product knowledge and good customer skills he explained everything to us in great detail
September 29, 2024
Helpful and no pressure
Sales assistant was helpful and offered useful advice. I was given all the time I needed to decide and did not feel pressured to make a decision at any point.
September 5, 2024
Quality all round
Tried many bedding stores over the years but found bensons beds to be a far superior experience. Great quality,staff always helpful & friendly
August 26, 2024
very understanding of our needs…
Lee was very understanding of our needs and directed us to a few beds to try but was not pushing us to buy one.
August 25, 2024
Really good service
Really good service and normally sales people can be too much but in our case he was extremely helpful, to the point I had a look elsewhere but came back to him
August 25, 2024
Very helpful staff member helped in…
Very helpful staff member helped in choosing the bed I wanted. A great selection of beds to choose from.
Everything explained well and clearly.
August 20, 2024
Adrain was very helpful knowledgeable &…
Adrain was very helpful knowledgeable & made us feel very welcome.
August 11, 2024
Very helpful manager Martin in Grimsby…
Very helpful manager Martin in Grimsby store, took his time with my 81 year old mother, thank you
June 29, 2024
Salesman was very clear and precise.
June 17, 2024
A pleasure doing business with bensons
Fantastic friendly and knowledgeable service from Adrian. We were shown and able to test a variety of beds to suit our needs and without any pressure. The bed and mattress that we chose was bang on my budget of what I expecting to pay for a quality product. Thank you.
May 29, 2024
Staff were friendly and helpful
Staff were friendly and helpful. Explained any offers and processing the purchase was quick.
May 16, 2024
That was painless
Salesman Martin made buying a new quality mattress easy and he explained clearly my options.After an informative conversation I felt I was able to buy the correct one for my needs,fully recommend them for anyone needing a new mattress,the whole experience was easier than I had thought when you have someone who has a wealth of knowledge in helping me decide.Well done Bensons for beds.
April 27, 2024
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