Bensons For Beds - Hamilton447 Reviews 

324
TrustScore 5 out of 5

4.9

Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bozena at hamilton is the most wonderful team leader. Top customer service, so knowledgeable and welcoming. Great conversation and guidance about my new bed order. She is an asset to the company and c... See more

Company replied

Rated 5 out of 5 stars

Had the best experience in Hamilton store. Bozena was amazing. Found a great bed on a really nice deal, super king and it’s so comfortable, had a great thick mattress with pillow top that’s... See more

Company replied

Rated 5 out of 5 stars

Visited Hamilton store on Saturday and received great, friendly and helpful advice. Ordered new mattress which was delivered yesterday (Thursday). Again delivery men were efficient and friendly and... See more

Company replied

Rated 4 out of 5 stars

My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Hamilton447

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, United Kingdom

  • 1698426483

4.9

Excellent

TrustScore 5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(324)

26,103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, knowledgeable help

As soon as we walked in to the store, we were greeted by a friendly welcome. We had the option of just looking around by ourselves or having help. As we knew what we were looking for we opted for the latter. Cameron helped us identify the type of mattress we were looking for and showed us a variety without pushing us towards a particular one. He was knowledgable about each one and able to describe the make up and aftercare of them which helped in our decision making. We had time by ourselves to try them as often as we wanted. His explanation of what the store could offer was very clear and the cost of each bit. The only downside is the length of time for delivery- 4 weeks.

January 27, 2024
Rated 5 out of 5 stars

5 star experience at Hamilton store

5 star experience at your Hamilton store today. Bozena helped us choose some bedroom furniture. What a lovely, friendly and knowledgeable lady. Her professionalism is outstanding. A true asset to your company. The experience at Hamilton store is always a pleasant one. The store is lovely and clean and has good offers. My Mum dealt with two other gentlemen earlier in the week, one named Cameron, who was so helpful and also provided a 5 star service. Thanks to the Hamilton staff. Will recommend to all.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great place to go

Great service
Made welcome
no pressure selling
Got a bed you lay on and tell you the best bed for support for you .
Came out after with bed and mattress and free goods added
And a delivery in a week what’s not good to like

January 21, 2024
Rated 5 out of 5 stars

Excellent!

Very welcoming, helpful and knowledgeable about all the products. Great experience.

January 6, 2024
Rated 5 out of 5 stars

Big Allen was excellent

Big Allen was excellent, understood my medical needs, and advised me 100% on the type of mattress I required. Would recommend him to anyone looking for a new bed/mattress. Give us great advice on the finance also. Would have been nice to give us a couple of free pillows with the price of the bed and mattress we are purchasing.

January 4, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look