Bozena at hamilton is the most wonderful team leader. Top customer service, so knowledgeable and welcoming. Great conversation and guidance about my new bed order. She is an asset to the company and c... See more
Company replied
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
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Bozena at hamilton is the most wonderful team leader. Top customer service, so knowledgeable and welcoming. Great conversation and guidance about my new bed order. She is an asset to the company and c... See more
Company replied
Had the best experience in Hamilton store. Bozena was amazing. Found a great bed on a really nice deal, super king and it’s so comfortable, had a great thick mattress with pillow top that’s... See more
Company replied
Visited Hamilton store on Saturday and received great, friendly and helpful advice. Ordered new mattress which was delivered yesterday (Thursday). Again delivery men were efficient and friendly and... See more
Company replied
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... See more
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Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, United Kingdom
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Bozema was so helpful & knowledgeable about beds. She helped us make the decision to buy a new Tempur mattress & if the delivery & installation of the mattress go as well as the sale, we we be very grateful Thank you Bozeman
As soon as we walked in to the store, we were greeted by a friendly welcome. We had the option of just looking around by ourselves or having help. As we knew what we were looking for we opted for the latter. Cameron helped us identify the type of mattress we were looking for and showed us a variety without pushing us towards a particular one. He was knowledgable about each one and able to describe the make up and aftercare of them which helped in our decision making. We had time by ourselves to try them as often as we wanted. His explanation of what the store could offer was very clear and the cost of each bit. The only downside is the length of time for delivery- 4 weeks.
5 star experience at your Hamilton store today. Bozena helped us choose some bedroom furniture. What a lovely, friendly and knowledgeable lady. Her professionalism is outstanding. A true asset to your company. The experience at Hamilton store is always a pleasant one. The store is lovely and clean and has good offers. My Mum dealt with two other gentlemen earlier in the week, one named Cameron, who was so helpful and also provided a 5 star service. Thanks to the Hamilton staff. Will recommend to all.
Great service
Made welcome
no pressure selling
Got a bed you lay on and tell you the best bed for support for you .
Came out after with bed and mattress and free goods added
And a delivery in a week what’s not good to like
Excellent sales experience and advice, from picking the bed frame to choosing the right mattress
Easy to order, helpful hints to get the best value for money and no push to buy products.
Manager was very informative without pushing sale and very nice. Helped me make the right decision and helpful with ordering. Would recommend to anyone . So good MIL bought a mattress too.
Bought our bed two years ago and went back to upgrade our two boys beds to doubles, Alan and his team at the Hamilton store are so friendly, honest and helpful a stress free experience! Thank you so much!
Friendly staff with excellent product knowledge made our experience enjoyable.
Very welcoming, helpful and knowledgeable about all the products. Great experience.
Really happy with the bed frame i purchased and the staff are so helpful and friendly.
Big Allen was excellent, understood my medical needs, and advised me 100% on the type of mattress I required. Would recommend him to anyone looking for a new bed/mattress. Give us great advice on the finance also. Would have been nice to give us a couple of free pillows with the price of the bed and mattress we are purchasing.
Cameron was very helpful giving advice re mattress
Very professional from start to finish, warm and friendly would recommend all day long.
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