No pressure from staff when choosing bed, when required staff very informative. Notification of delivery of bed 30 min as specified in email sent. Delivery of bed was early as it was meant to be d... See more
Company replied
Location
Switch locationUnit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
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Great experience from going to the store and picking our bed. Sales person was very attentive throughout and very helpful with choosing the right bed and mattress. The delivery guys that put togethe... See more
Company replied
The sales assistant was well informed, helpful and gave advice. She assessed our size and ‘weight’, suggested several types of mattress and explained their different properties and strengths. We the... See more
Company replied
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... See more
Company details
About Bensons For Beds - Hamilton447
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, United Kingdom
- 1698426483
4.9
Excellent
337 reviews
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Bought my new bed in store
Bought my new bed in store. Staff member was so friendly, informative and very helpful in explaining things to me. Excellent customer service. Could not have asked for a more easy process with no issues at all. Would definitely recommend to others.
July 12, 2024
Listened to what I needed and respected…
Listened to what I needed and respected my budget. Professional and welcoming.
July 2, 2024
Friendly helpful sales assistant.
July 1, 2024
I was greeted as soon as I came in the…
I was greeted as soon as I came in the door and made eye contact with the staff on duty that day
June 11, 2024
I have purchased beds from here in the…
I have purchased beds from here in the past . Staff are friendly efficient and very helpful
May 30, 2024
Love lady in store was so helpful,could…
Love lady in store was so helpful,could not fault her.
April 21, 2024
Shop ambience and layout, friendly, helpful staff that showed empathy to my wife and I.
Shop ambience and layout, friendly, helpful staff that showed empathy to my wife and I. Took a lot of time and patience to show / demonstrate the different models of mattress, beds and headboards. BIG Al was so helpful encouraging us to ask questions and lay on the beds / mattresses. He also explained in detail the financing options. I am a 72 year old army veteran with PTSD and BIG Al was amazing
April 2, 2024
Repeat customer
Shopped here several times in the last few years. Excellent helpful, knowledgeable and friendly staff.
March 26, 2024
100percent queen of hamilton
The lady was fantastic done everything fur us thanx once again
March 20, 2024
Very helpful and knowledgeable manager…
Very helpful and knowledgeable manager who made the experience as easy as possible.
March 13, 2024
Alan in the Hamilton Store was…
Alan in the Hamilton Store was extremely friendly knowledgeable about the products and did not harass us in any way.
March 8, 2024
Good old fashioned values
Really helpful and pleasant staff (Cameron) could not do enough to make sure I got what I was looking for. Great customer care. No sales pitch. Listened too me then made suggestions.
March 8, 2024
Wow factor beds and excellent sales person
Excellent sales person. Cameron from the Hamilton store was extremely helpful and knowledgable from the start. I have a disability and he put me at ease right away. Very relaxed atmosphere in-store and I was impressed with the choice of mattresses suitable for me and by this sales person! I knew I had the right one when I lay on it and it felt amazing enough for me to say wow! The whole experience for me from start to finish had the ‘Wow factor’ and I can really recommend buying your next bed/mattress from Bensons Beds.
March 6, 2024
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