Had the best experience in Hamilton store. Bozena was amazing. Found a great bed on a really nice deal, super king and it’s so comfortable, had a great thick mattress with pillow top that’s... See more
Company replied
Location
Switch locationUnit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
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See what reviewers are saying
Visited Hamilton store on Saturday and received great, friendly and helpful advice. Ordered new mattress which was delivered yesterday (Thursday). Again delivery men were efficient and friendly and... See more
Company replied
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... See more
Had a good experience when in store Allan was very helpful explaining all about types of mattresses. Delivery was quick and 2 men that delivered were very nice and helpful. Only slept on mattress 1... See more
Company replied
Company details
About Bensons For Beds - Hamilton447
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, United Kingdom
- 1698426483
4.9
Excellent
323 reviews
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On time
On time , guys were so nice and friendly and the assembled the beds with no problem
June 13, 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased our team provided friendly service and assembled your beds with ease! Thank you.
Team Bensons
Very informative and no pushing us into…
Very informative and no pushing us into a decision
June 12, 2026
Reply from Bensons For Beds - Hamilton447
We're delighted our team was informative and didn't pressure your decision! Thank you for your feedback.
Team Bensons
Excellent service from Cameron
Excellent service from Cameron. Knowledgeable and most pleasant. Many thanks.
June 11, 2026
Reply from Bensons For Beds - Hamilton447
We are so glad to hear you had such a positive experience. Thank you for sharing your kind words!
Team Bensons
I had been to several bed companies…
I had been to several bed companies looking at mattresses, benson came out the best, a nice friendly welcome and under no pressure to buy, would highly recommend them to anyone.
June 8, 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased you found our team welcoming and appreciated the no-pressure environment. Thank you for your high recommendation!
Team Bensons
Reply from Bensons For Beds - Hamilton447
We're so glad our team was helpful. Thank you for your feedback!
Team Bensons
Staff in store very knowledgeable and…
Staff in store very knowledgeable and helpful. Talking me through all the different types of beds and mattress would definitely shop here again 😊
June 1, 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased our team was knowledgeable and helpful, guiding you through our bed and mattress options. We appreciate your kind words! Thank you!
Team Bensons
Excellent service and would highly recommend them
Excellent knowledge of Cameron the salesman He was so helpful and pleasant and couldn’t do enough for us. Would like to recommend him for time he took to explain everything we asked of him.
May 31, 2026
Reply from Bensons For Beds - Hamilton447
We're so glad to hear about your positive experience! It's wonderful that our team member provided such helpful and pleasant service, taking the time to explain everything. Thank you for your kind recommendation.
Team Bensons
The staff at the store was very helpful…
The staff at the store was very helpful and patient,we were carried along through out the purchasing and delivery process,Purchase delivered on the estimated time and day,in good condition and well packaged,also delivery guys were great.i love my Bed
May 30, 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased to hear our team was helpful and patient, keeping you informed throughout. It's wonderful that your purchase arrived on time, in good condition, and that you love your new bed! Thank you for your positive feedback.
Team Bensons
The service was very good everything…
The service was very good everything was explained,tried lots of beds before choosing one
May 24, 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased our team provided excellent service and helped you find the perfect bed! Thank you for your kind words.
Team Bensons
Reply from Bensons For Beds - Hamilton447
Thank you for sharing your positive experience with us.
Team Bensons
Great service from start to finish
Great service from start to finish. Bozena was a great help in the store. We were kept up to date by email after the purchase and all went smoothly on delivery day.
March 25, 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased you experienced great service from start to finish! We're glad our team was a great help and delivery went smoothly.
Team Bensons
Friendly helpful knowledgeable staff
Friendly helpful knowledgeable staff. Fast on time delivery guys
Love my comfortable bed and pillow im used to a higher pillow.
Great service from the team
May 24, 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased you found our staff helpful and knowledgeable, and that your delivery was fast and on time. We're glad you love your comfortable bed and pillow!
Team Bensons
Great service instore.
Great service instore.
Delivered on time, set up in room and old bed taken away.
May 7, 2026
Reply from Bensons For Beds - Hamilton447
Thank you! 😊 We’re really pleased to hear you received great service in store and that delivery was right on time, with everything set up and the old bed taken away. Enjoy your new bed! 🛏️✨
Welcoming
Welcoming, knowledgeable, friendly, humorous staff. Lovely showroom. Good discounts
May 5, 2026
Reply from Bensons For Beds - Hamilton447
We're delighted you found our staff welcoming, knowledgeable, friendly, and humorous, and that you appreciated our lovely showroom and good discounts!
Team Bensons
Excellent salesman
The salesman Alan, provided a professional service. He gave an excellent overview of the benefits of each mattresses then enabled me time and space to make an informed decision .
May 3, 2026
Reply from Bensons For Beds - Hamilton447
We appreciate your positive feedback! It's great to hear that our team member offered a professional service and gave you the time and space for your decision.
Team Bensons
Reply from Bensons For Beds - Hamilton447
We're happy to hear you enjoyed both our product and service! Thank you so much for your high recommendation; we appreciate it.
Team Bensons
Reply from Bensons For Beds - Hamilton447
Thank you! 😊 We’re glad the mattress was placed perfectly on your bed frame and that you’re happy with both the quality and the service. Enjoy your comfort,
Megan | Customer Care Specialist✨
Extremely Risk Adverse Delivery Service resulting in undue stress and voiding or guarantee
The delivery team were extremely risk averse and very quickly decided they could t take the mattress upstairs unless I signed a disclaimer- the space deficit was minimal and ultimately the mattress was taken up very easily with minimal scrunching for a few seconds - however I had to sign a disclaimer voiding my guarantee - the drivers said “this is how we are trained up “ seems like a ploy to invalidate genuine guarantee - at no time was this potential issue (which actually wasn’t an issue ) mentioned prior to this
April 23, 2026
Unprompted review
Reply from Bensons For Beds - Hamilton447
We’re very sorry to hear about your delivery experience and understand why this would be frustrating. This is not the level of service we aim to provide. We will feed this back.
Thank you for your patience
Purchase of king size bed.
Cameron was very helpful, knowledgeable and patient and made my purchase of a new bed less stressful than I had anticipated. He gave suggestions and options to guide my decision, which were much appreciated.
April 19, 2026
Reply from Bensons For Beds - Hamilton447
Much appreciated! Knowledgeable, patient guidance and helpful suggestions are exactly what we aim for stars!
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Friendly service..
April 11, 2026
Reply from Bensons For Beds - Hamilton447
Thank you for your feedback — we’re pleased to hear you felt you were treated well. We really appreciate you taking the time to share this with us.
Team Bensons
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