Bozena at hamilton is the most wonderful team leader. Top customer service, so knowledgeable and welcoming. Great conversation and guidance about my new bed order. She is an asset to the company and c... See more
Company replied
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
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Bozena at hamilton is the most wonderful team leader. Top customer service, so knowledgeable and welcoming. Great conversation and guidance about my new bed order. She is an asset to the company and c... See more
Company replied
Had the best experience in Hamilton store. Bozena was amazing. Found a great bed on a really nice deal, super king and it’s so comfortable, had a great thick mattress with pillow top that’s... See more
Company replied
Visited Hamilton store on Saturday and received great, friendly and helpful advice. Ordered new mattress which was delivered yesterday (Thursday). Again delivery men were efficient and friendly and... See more
Company replied
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... See more
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Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, United Kingdom
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Staff very experienced helpful informative got me exactly what wanted.Could not have had such a delightful experience.

Reply from Bensons For Beds - Hamilton447
Great experience and very friendly but not your typical salesman very informative, i have a sore back from my old matress so took me to a bed which could tell what matress would help me. I had 2 young children with me and Allan was amazing with them chatting away to them and was very patient espically since my boy has ADHD and Autism.

Reply from Bensons For Beds - Hamilton447
Cameron was extremely helpful with lots of knowledge and experience he made the experience of selecting a bed more relaxing and gave me lots of options to chose

Reply from Bensons For Beds - Hamilton447
As soon as we walked in we we're given a moment to look around and then greeted by a member of staff who was friendly and informative. Bozena took us through the process and explained everything to us while doing a test to see what mattress would suit us best etc.
They kept cancelling the delivery date stating that the order was not in stock and they took ages to refund me. I will never use this company again. They lied to me about waiting time on furniture. Shambles.

Reply from Bensons For Beds - Hamilton447
Alan made the purchase simple and efficient answering any questions we had promptly, we look forward to receiving the delivery
The sales staff were very helpful and good advice
Bozena and guys in my Hamilton store are so helpful accommodating and friendly.
Very good experience. No problems at all. Delivery early. All in all happy customer.
The manager at the Hamilton store was absolutely amazing. She went above and beyond to make us feel comfortable and was so lovely. Would definitely buy again and recommend to a friend.
The staff were very knowledgeable and helped us to choose a mattress that suited our needs. We weren't initially expecting to make a purchase but the service was excellent, no pressure to buy and we were given a great deal on the perfect bed. Thanks Boszena!
Very informative salesperson who didn't try to push us into a sale
The lady who guided us (Bozena) was excellent in advising us on the best options.Great customer service.
Thank you.
We had a great service when buying our guest bed. Our attendant Bozena was very helpful and new exactly what we needed. Also very fast on doing all the paperwork. Now is just wait for the delivery.
Good experience not just out to make a sale but to help you choose with your needs foremost
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed on 19th of September. A bit disappointed as had everything planned and a day off.
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