Bensons For Beds - Huddersfield670 Reviews 

398
TrustScore 4.5 out of 5

4.7

Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB


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Rated 5 out of 5 stars

From start to finish and every member of staff where friendly and helpful. Had some amazing laugh with too. Sales team at Huddersfield brilliant Ryan was fab and really helped with the important advic... See more

Company replied

Rated 5 out of 5 stars

It all started when we went into the shop in Huddersfield and met Ellie she was very knowledgeable explaining all about the different beds and types , especially mattresses asked us what we preferred... See more

Company replied

Rated 5 out of 5 stars

Nigel was great. I know very little about beds- just if they are comfortable or not. He explained about the features of the mattress so that knew what I was paying for. There were several things that... See more

Company replied

Rated 4 out of 5 stars

My Atmos tv bed was delivered on 3rd Aug. I paid for the installation service but the guys were unable to complete the process. A week later I had a technician from the manufacturer who sorted the pro... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Huddersfield670

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, United Kingdom

  • 1484549023

4.7

Excellent

TrustScore 4.5 out of 5

398 reviews

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4.7

All reviews

(398)

25,397 reviews in the last 12 months

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Rated 4 out of 5 stars

Good choice of beds and frames

Good choice of beds and frames, easy measurements to understand..10/10.

March 4, 2025
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Reply from Bensons For Beds - Huddersfield670

We're happy to hear that you found a good selection and easy-to-understand measurements. Thank you for your feedback; we appreciate it! Take care, Megan at Customer Care

Rated 5 out of 5 stars

Excellent in store service

Not taken delivery yet however the sales staff were excellent

March 4, 2025
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Reply from Bensons For Beds - Huddersfield670

We appreciate your positive feedback about our sales team. We are so glad they provided you with excellent service. Take care, Megan at Customer Care.

Rated 5 out of 5 stars

Customer service very good at Bensons…

Customer service very good at Bensons for beds, and good range of furniture, very pleased

March 2, 2025
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Reply from Bensons For Beds - Huddersfield670

We appreciate your positive feedback and are so glad you were pleased with our customer service and furniture selection. Thanks for sharing, Megan at Customer Care

Rated 5 out of 5 stars

Amazing!!

Amazing!!! Lovely staff in the Huddersfield branch so quick and easy to choose pay and arrange delivery - 3 delivery guys just lovely!!! Professional nice and just genuine!!! Put the bed up within an hour all rubbish taken away!! Will definitely be ordering another 2 beads!!!

February 5, 2025
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Reply from Bensons For Beds - Huddersfield670

We're happy to hear about your amazing experience at the Huddersfield branch! It's great to know that our staff made it quick and easy to choose, pay, and arrange delivery. We appreciate your kind words about our delivery team's professionalism and efficiency. We hope to see you again in the future Jodie! Megan at Customer Care

Rated 5 out of 5 stars

Helpful assistant

Helpful assistant, knew all about the beds.
Very pleasant, not pushy but remembered what we said we were looking for

February 4, 2025
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Reply from Bensons For Beds - Huddersfield670

We appreciate you sharing your experience. We're happy to hear our assistant was helpful and remembered your preferences while informing you about our beds. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Staff were welcoming & knowledgeable

Staff were welcoming, patient and knowledgeable, without any pushy sales pitch, which we really appreciated.
Various options and offers were given and a quote, making it easy for us to do comparisons and budget checks.
Shopping and decision making are not our strong points so great that this ended up a positive experience.

January 26, 2025
Unprompted review
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Reply from Bensons For Beds - Huddersfield670

We're happy to hear that our staff were welcoming, patient, and knowledgeable, and that you appreciated the options and offers provided. We are so glad your shopping experience was positive! Thank you for your review, Megan at Customer Care

Rated 5 out of 5 stars

One of the best delivery services

One of the best delivery services I've ever had. I've bought from Bensons before and the delivery experience was just the same. One good reason for buying from them They keep you well informed and nothing is too much trouble.

January 17, 2025
Unprompted review
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Reply from Bensons For Beds - Huddersfield670

We appreciate you sharing your positive delivery experience! We're happy to hear that our team keeps you well-informed and goes the extra mile. Thank you for your continued support, Megan at Customer Care

Rated 5 out of 5 stars

The sales assistant was very helpful.

The sales assistant was very helpful.
Her name was Lyba very knowledgable regarding products.
A pleasure to be served by a person who new exactly how to treat customers.

January 16, 2025
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Reply from Bensons For Beds - Huddersfield670

We appreciate you sharing your experience with us. We're happy to hear that our sales assistant was so helpful and knowledgeable, and that you enjoyed the service you received. Take care,
Megan at Customer Care

Rated 5 out of 5 stars

Bensons at Huddersfield

The whole experience was great, Bernadette was very helpful, good price, pleasure doing business

December 30, 2024
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Reply from Bensons For Beds - Huddersfield670

We're happy to hear that you had a great experience and found our team member helpful. It was a pleasure doing business with you, and we appreciate your feedback! Take care,
Megan at Customer Care

Rated 5 out of 5 stars

Sam knowledgable and great offers

Sam knowledgable and great offers

January 7, 2025
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Reply from Bensons For Beds - Huddersfield670

We're happy to hear that you had such a positive experience! Thank you for your feedback; we appreciate it. Take care, Megan at Customer Care

Rated 5 out of 5 stars

veryy good servis

December 31, 2024
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Reply from Bensons For Beds - Huddersfield670

Thank you for your 5 star review Mr Francis. We appreciate your feedback. Take care, Megan at Customer Care

Rated 2 out of 5 stars

Delay in delivery arriving

Delay in delivery arriving. Lack of communication, promised call back in regards to my order. Had to deal with incompetent staff members. They lack communication amongst their colleagues and orders stay stagnant until you action it yourself. I would not buy from this company again as they hold minimal stock and order directly from French suppliers. Upon receiving I assessed stock codes and with the help of Google, I found the same products bensons sell from their supplier. So I know where I will be going from now on

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Bernie

Bernie, the sales rep, was excellent - found out exactly what we wanted, showed us lots of options, and handled our purchase so well.

October 19, 2024

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