Bensons For Beds - Huddersfield670 Reviews 

411
•
TrustScore 4.5 out of 5

4.7

Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

What a fantastic company, the team from the start of me walking into the store, ordering, communication throughout to delivery and beyond were amazing.🤩 My new beds are amazing too, superb value. Don... See more

Rated 5 out of 5 stars

We’ve had our new mattress a few weeks now and the whole process was a positive experience from choosing to delivery and aftercare advice. Mark in Huddersfield branch was invaluable. He told us wh... See more

Company replied

Rated 5 out of 5 stars

I explored almost all the different ranges available and explained that I needed a bed delivered within just two days, which seemed almost impossible! However, the team were so gracious and h... See more

Company replied

Rated 5 out of 5 stars

We wanted a single bed that would last from childhood to adulthood like our other bed. Unfortunately there weren't many within our price range bearing in mind the mattresses are priced separ... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Huddersfield670

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, United Kingdom

  • 1484549023

4.7

Excellent

TrustScore 4.5 out of 5

411 reviews

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4.7

All reviews

(411)

26,637 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

Not pushy but very helpful when needed and understood what are needs were. Purchased our mattress within half hour of walking in shop.

April 28, 2025
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Reply from Bensons For Beds - Huddersfield670

Thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to provide you with knowledgeable and efficient service while helping you find the perfect mattress. We appreciate your business and look forward to seeing you again!
Sleep well, Team Bensons💜

Rated 5 out of 5 stars

We had the choice of two bed retailers…

We had the choice of two bed retailers next door to each other, which should we go into first? We went to the one on the right, Bensons! Walking through the door we were met with a smile from Mark who asked if we wanted look around or did we have an idea of what we wanted. We knew exactly what we wanted and Mark immediately took us looking at mattresses - and had me testing the ones that fitted my request. Mark sensed that didn't want to spend ages looking at beds and mattresses and went at our speed, giving advise and general good wit! Needless to say we didn't go next door, we found what we wanted at a fair price at Bensons and had no need to go anywhere else. We agreed a convenient delivery date for 2 weeks later (Easter got in the way). The communication from Bensons and their team from Mark through to the delivery guys has been a delight. Highly recommend

April 11, 2025
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Reply from Bensons For Beds - Huddersfield670

Thank you so much for your kind words! We're thrilled that Mark was able to assist you in finding the perfect mattress and that you had a positive experience with our team. We appreciate your business and can't wait to see you again in the future!
Sleep well, Team Bensons💜

Rated 5 out of 5 stars

The sales person did not push but…

The sales person did not push but offered good advice to help our choice and ensured we got the best deal

April 15, 2025
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Reply from Bensons For Beds - Huddersfield670

Thank you for your review! Our team strives to provide excellent customer service and finding the best deal for our customers is always a top priority. We're happy to hear you had a positive experience with us. Thank you for choosing our business.

Rated 5 out of 5 stars

The sales assistant was extremely…

The sales assistant was extremely helpful, was very knowledgeable and did not rush us at all

April 15, 2025
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Reply from Bensons For Beds - Huddersfield670

"Thank you for taking the time to share your experience with us! We take pride in our knowledgeable and patient sales team and we're thrilled to hear they made a positive impact on your visit. Come back and see us again soon!" #customerlove #teamwork

Rated 5 out of 5 stars

Both my wife and myself were suffering…

Both my wife and myself were suffering with back pain. We were shown via the pressure contact sensing bed which firmness was best for each of us and we found a happy medium. No hard sell, just good advice and the mattress sold itself...unfortunately the most expensive sold itself but it's the best money we've spent in a very long time! Bernie who looked after us was 5 stars

March 21, 2025
Unprompted review
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Reply from Bensons For Beds - Huddersfield670

Thank you for your kind words! We are thrilled to hear that our pressure contact sensing bed was able to alleviate your back pain and help you and your wife find the perfect firmness. Our team always strives to provide honest and helpful advice to our customers, and we are so glad it led you to the best mattress for your needs. Your satisfaction is our top priority and we are grateful for your business. Rest well and thank you for choosing us!

Rated 5 out of 5 stars

Brilliant shop for top notch beds

Absolutely top notch service from the lovely staff at Huddersfield Store! Highly recommend, they know everything about every bed in the store! Nothing was too much trouble.

April 15, 2025
Unprompted review
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Reply from Bensons For Beds - Huddersfield670

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team and that we were able to help you find the perfect bed. Our goal is always to exceed our customers' expectations and we are so glad we could do that for you. Thank you for the recommendation, it means a lot to us!

Rated 5 out of 5 stars

Brilliant service from Bensons, Hudds

Brilliant service from start to finish.

April 7, 2025
Unprompted review
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Reply from Bensons For Beds - Huddersfield670

Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with our service. It was our pleasure to assist you from start to finish. We hope to continue providing you with top-notch service in the future.

Rated 5 out of 5 stars

Great help from Elle

Great help from Elle. Lots of information then let me wander and choose. Simple paperwork. Friendly and supportive. Great selection and good sale prices.

April 6, 2025
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Reply from Bensons For Beds - Huddersfield670

Thank you for the amazing review! We're so glad that you had a positive experience with our team and enjoyed our selection and sales. We can't wait to see you back shopping with us again soon!

Rated 5 out of 5 stars

Incredibly satisfied with experience…

Incredibly satisfied with experience ordering a clearance mattress from Benson's Huddersfield branch. I required a mattress on fairly short notice, all staff gave fantastic advice and went the extra mile to find me the right bed. Nigel assisted with everything including arranging delivery to Leeds. Outstanding staff all keen to help

March 27, 2025
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Reply from Bensons For Beds - Huddersfield670

We're incredibly happy to hear about your positive experience at our Huddersfield branch! It's great to know our team provided fantastic advice and went the extra mile to find you the right mattress. We appreciate your recognition of our staff's dedication to helping you, including arranging delivery. Thank you, Megan at Customer Care

Rated 5 out of 5 stars

Really friendly and Helpful Staff

Really friendly, knowledgeable staff, talked through my wants and needs with helpful suggestions and options.

March 28, 2025
Unprompted review
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Reply from Bensons For Beds - Huddersfield670

We appreciate your kind words! Our team is dedicated to understanding your needs and offering helpful options. We're glad our service met your expectations. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Great experience at the Huddersfield…

Great experience at the Huddersfield Store. Nigel was really helpful and friendly.

March 10, 2025
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Reply from Bensons For Beds - Huddersfield670

We're happy to hear that you had a great experience at our Huddersfield store. We appreciate you mentioning the helpful and friendly service you received. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, wasn’t harnessed and help me find the perfect mattress

March 4, 2025
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Reply from Bensons For Beds - Huddersfield670

We're glad you enjoyed your experience. It's wonderful that our team helped you discover the perfect mattress. Thank you for your positive feedback, Megan at Customer Care

Rated 4 out of 5 stars

Good choice of beds and frames

Good choice of beds and frames, easy measurements to understand..10/10.

March 4, 2025
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Reply from Bensons For Beds - Huddersfield670

We're happy to hear that you found a good selection and easy-to-understand measurements. Thank you for your feedback; we appreciate it! Take care, Megan at Customer Care

Rated 5 out of 5 stars

Excellent in store service

Not taken delivery yet however the sales staff were excellent

March 4, 2025
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Reply from Bensons For Beds - Huddersfield670

We appreciate your positive feedback about our sales team. We are so glad they provided you with excellent service. Take care, Megan at Customer Care.

Rated 5 out of 5 stars

Customer service very good at Bensons…

Customer service very good at Bensons for beds, and good range of furniture, very pleased

March 2, 2025
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Reply from Bensons For Beds - Huddersfield670

We appreciate your positive feedback and are so glad you were pleased with our customer service and furniture selection. Thanks for sharing, Megan at Customer Care

Rated 5 out of 5 stars

Amazing!!

Amazing!!! Lovely staff in the Huddersfield branch so quick and easy to choose pay and arrange delivery - 3 delivery guys just lovely!!! Professional nice and just genuine!!! Put the bed up within an hour all rubbish taken away!! Will definitely be ordering another 2 beads!!!

February 5, 2025
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Reply from Bensons For Beds - Huddersfield670

We're happy to hear about your amazing experience at the Huddersfield branch! It's great to know that our staff made it quick and easy to choose, pay, and arrange delivery. We appreciate your kind words about our delivery team's professionalism and efficiency. We hope to see you again in the future Jodie! Megan at Customer Care

Rated 5 out of 5 stars

Helpful assistant

Helpful assistant, knew all about the beds.
Very pleasant, not pushy but remembered what we said we were looking for

February 4, 2025
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Reply from Bensons For Beds - Huddersfield670

We appreciate you sharing your experience. We're happy to hear our assistant was helpful and remembered your preferences while informing you about our beds. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Staff were welcoming & knowledgeable

Staff were welcoming, patient and knowledgeable, without any pushy sales pitch, which we really appreciated.
Various options and offers were given and a quote, making it easy for us to do comparisons and budget checks.
Shopping and decision making are not our strong points so great that this ended up a positive experience.

January 26, 2025
Unprompted review
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Reply from Bensons For Beds - Huddersfield670

We're happy to hear that our staff were welcoming, patient, and knowledgeable, and that you appreciated the options and offers provided. We are so glad your shopping experience was positive! Thank you for your review, Megan at Customer Care

Rated 5 out of 5 stars

One of the best delivery services

One of the best delivery services I've ever had. I've bought from Bensons before and the delivery experience was just the same. One good reason for buying from them They keep you well informed and nothing is too much trouble.

January 17, 2025
Unprompted review
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Reply from Bensons For Beds - Huddersfield670

We appreciate you sharing your positive delivery experience! We're happy to hear that our team keeps you well-informed and goes the extra mile. Thank you for your continued support, Megan at Customer Care

Rated 5 out of 5 stars

The sales assistant was very helpful.

The sales assistant was very helpful.
Her name was Lyba very knowledgable regarding products.
A pleasure to be served by a person who new exactly how to treat customers.

January 16, 2025
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Reply from Bensons For Beds - Huddersfield670

We appreciate you sharing your experience with us. We're happy to hear that our sales assistant was so helpful and knowledgeable, and that you enjoyed the service you received. Take care,
Megan at Customer Care

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