Staff were very friendly, helpful and knowledgeable, they talked us through all the different options and let us try out loads of beds. They were not pushy at all they just left us to keep trying the... See more
Company replied
Location
Switch locationUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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See what reviewers are saying
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... See more
Company replied
Went in to buy a new wardrobe and bedside tables. Mike that served us was very helpful and very friendly. Fantastic value for money and only 6 week delivery, compared to other shops that were 12weeks.... See more
Company replied
From start to finish a great experience. Tom in the Hull branch listened carefully to what we wanted gave us great unhurried advice. We did not feel pressured and came away feeling valued. We came awa... See more
Company replied
Company details
About Bensons For Beds - Hull678
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom
- 1482219147
4.9
Excellent
577 reviews
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Delivery service excellent very helpful…
Delivery service excellent very helpful and respectful beds lovely
April 27, 2026
Reply from Bensons For Beds - Hull678
Thank you! 😊 We’re delighted to hear our delivery team were helpful and respectful—and that you’re loving your new beds too. Enjoy the comfort and happy sleeping,
Megan | Customer Care Specialist✨
A warm greeting followed by good advice.
April 20, 2026
Reply from Bensons For Beds - Hull678
Much appreciated—friendly greetings and good advice are exactly what we aim for.
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist💜
Very good customer service.
April 17, 2026
Reply from Bensons For Beds - Hull678
Thank you for your feedback. We’re pleased to hear that you had a good experience and appreciate you taking the time to share this with us.
Thank you for your positive review – Lauryn at Customer Care 💜
Whole experience efficient, friendly and a quality, comfortable product.
Very helpful and friendly staff. We were able to use the system available to gauge the firmness of the mattress, and we chose a mattress we had previously purchased for another bed. Delivery was on time, and the drivers were efficient and friendly. The whole process was so easy. Will definitely use Bensons again.
April 17, 2026
Reply from Bensons For Beds - Hull678
Thank you for your wonderful review! We’re so pleased our friendly team could help you find the perfect mattress using our firmness system, and that delivery was smooth, on time, and easy from start to finish. We’ll look forward to welcoming you back again!
Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Hull678
We love to hear that! We’re so pleased everything went smoothly from beginning to end.
Thank you for your positive review - Lauryn at Customer Care 💜
Delivered on time and in perfect…
Delivered on time and in perfect condition
April 2, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Really appreciate your feedback — punctual delivery and great care is what we aim for.
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist💜
Reply from Bensons For Beds - Hull678
We appreciate you letting us know that you found the service both very good and efficient! Thank you for your positive review.
Team Bensons
We met Tom at Bensons for Beds in Hull…
We met Tom at Bensons for Beds in Hull at St Andrews Quay, he answered all our questions and helped give us a great quote!
April 11, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We're happy to hear that you received helpful answers and a great quote at our Hull store. We appreciate you taking the time to share your positive experience!
Team Bensons
Tom was very knowledgeable and…
Tom was very knowledgeable and experienced in advising us and also extremely friendly and left us to make our decision without being pushy. All in all our experience from the company has been excellent!
April 6, 2026
Reply from Bensons For Beds - Hull678
We're so glad to hear that you found our advice helpful and appreciated the pressure-free environment. It's wonderful that your overall experience with us has been excellent!
Team Bensons
Reply from Bensons For Beds - Hull678
Thank you for your kind feedback — We appreciate it very much!
Take care, sleep well and we hope to see you again soon,
Megan | Customer Care Specialist💜
Letty the salesperson was very helpful…
Letty the salesperson was very helpful and knowledgeable regarding my questions
March 30, 2026
Reply from Bensons For Beds - Hull678
Lovely feedback! We’re so pleased Letty was helpful and answered all your questions 🙌
See you next time! Megan at Customer Care 😊
Very efficient
Very efficient, knowledgeable and professional service from our sales woman.
March 31, 2026
Reply from Bensons For Beds - Hull678
We're delighted to hear that you found our service efficient, professional, and that our sales team member was knowledgeable. Thanks for the feedback!
Reply from Bensons For Beds - Hull678
Thank you! 😊 We’re really pleased to hear you received good service and excellent delivery. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Full experience has been excellent
Friendly, knowledgeable and approachable staff in store, from order to payment felt heard and understood. Delivery organised with assembly. We were kept up to date and informed of all of the process. Delivery was excellent- assembly done with care and thought. Highly recommend
April 1, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Thank you for the wonderful review! 😊 We’re delighted to hear you felt heard and supported from order through to payment, and that the delivery and assembly were handled with such care. Keeping you informed every step of the way is really important to us. Thanks so much for the recommendation—we truly appreciate it,
Megan | Customer Care Specialist💜
Jon was fantastic very good customer…
Jon was fantastic very good customer service
March 30, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Thank you for the great feedback! We’re delighted to hear Jon provided fantastic customer service — we’ll be sure to pass on your kind words!
Thank you,
Megan | Customer Care Specialist😊✨
Friendly and efficient sales staff
March 26, 2026
Reply from Bensons For Beds - Hull678
Thanks for your feedback Mr Lawtey! We’re glad you found our staff both friendly and efficient,
Megan | Customer Care Specialist🌟
Amazing service at the hull store
Amazing service at the hull store. Very welcoming and professional. I think it was Steve who we spoke to and got a sale fast and effective.
March 29, 2026
Reply from Bensons For Beds - Hull678
Thank you for the great feedback Aaron! 😊 We’re delighted to hear you received amazing service at our Hull store and that Steve made the experience welcoming, professional, and efficient. Enjoy your new order,
Megan | Customer Care Specialist🛏️✨
Great service all round
March 28, 2026
Reply from Bensons For Beds - Hull678
Thank you! 😊 We’re really pleased to hear you had great service all round.
We hope to welcome you back soon,
Megan | Customer Care Specialist💜
Bed was delivered on time the 2…
Bed was delivered on time the 2 delivery men were polite and efficient..new bed is fabulous
March 20, 2026
Reply from Bensons For Beds - Hull678
Thank you! So glad your bed arrived right on time and that our delivery team were polite and efficient. Even better that you’re loving your fabulous new bed!
Sleep well,
Megan at Customer Care💜
Reply from Bensons For Beds - Hull678
Love to hear this amazing review Mr Gill— efficient and good service is what we aim for! 😄 If you need anything else, we are just a message away,
Megan at Customer Care
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