Bensons For Beds - Hull678 Reviews 534

TrustScore 5 out of 5

4.9

Unit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB


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Rated 5 out of 5 stars

Good value for money but still providing a quality product. Natalie the member of staff at the Hull branch was very helpful, making the decision to buy the right bed easier. We had good communication... See more

Company replied

Rated 5 out of 5 stars

Steve at the store very helpful without being to pushy, able to try the mattress s, and gave all the information we needed. The two you men Colin and Reece who delivered our mattress were on time a... See more

Company replied

Rated 5 out of 5 stars

When we visited Bensons for Beds we were greeted by a very pleasant sales person called Michael. We found him to be very helpful, pleasant & knowledgeable about all the beds In store. We tried out... See more

Company replied

Rated 3 out of 5 stars

We were left waiting for around 15 minutes despite already having spoken to two representatives in store and explaining what we wanted. One of the reps was stood drinking tea which we found highly unp... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Hull678

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom

  • 1482219147

4.9

Excellent

TrustScore 5 out of 5

534 reviews

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1-star

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Rated 5 out of 5 stars

Pleasant staff

Pleasant staff, no pressure, relaxed experience.

May 22, 2026
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Reply from Bensons For Beds - Hull678

We're delighted you had a relaxed experience with our pleasant staff! Thank you for sharing your positive feedback.

Team Bensons - Jess

Rated 5 out of 5 stars

I had a mattress which developed a fault

I had a mattress which developed a fault a technician came out and failed the mattress I was able to get a new one with no problems, unfortunately the new one was too firm for us and I was able to change it to a softer one with no hassle at all delivered and installed quickly, the only thing I wasn’t happy with was having to pay a fee for changing the mattress when it’s a comfort guarantee that you can swap if any problems

May 14, 2026
Unprompted review
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Reply from Bensons For Beds - Hull678

We appreciate you sharing your experience. We are glad we could assist with the mattress exchange. We note your feedback regarding the fee for the comfort guarantee exchange. We are always reviewing our policies.

Team Bensons

Rated 5 out of 5 stars

Delivery guys were great

Delivery guys were great. On time, polite and courteous, respectful of our property (shoes off). Carried the mattress up stairs and put it on the bed all with a smile . What more could you ask. Cheers guys.

May 15, 2026
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Reply from Bensons For Beds - Hull678

We're so pleased to hear our delivery team was on time, polite, and respectful of your home! It's wonderful they provided such great service with a smile. Thank you for your kind feedback.

Team Bensons - Jess

Rated 5 out of 5 stars

Great service

Great service

May 15, 2026
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Reply from Bensons For Beds - Hull678

Thank you for your review

Team Bensons - Jess

Rated 5 out of 5 stars

The 3B’s (Bestie Benson Beds)

Good value for money but still providing a quality product. Natalie the member of staff at the Hull branch was very helpful, making the decision to buy the right bed easier.
We had good communication throughout, from the time we placed the order to when the bed was delivered. The delivery team were on time and very efficient and respectful during the setup.

May 15, 2026
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Reply from Bensons For Beds - Hull678

We're so pleased to hear you found great value and quality! It's wonderful that our team member made your decision easier and that communication was excellent throughout. We're also glad the delivery team was efficient and respectful. Thank you for your kind feedback!

Team Bensons - Jess

Rated 5 out of 5 stars

Hull Benson for beds

Professional services from showroom to deliver, excellent customer services, good value on mattress

May 9, 2026
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Reply from Bensons For Beds - Hull678

We're so pleased you experienced professional service from showroom to delivery and found great value in your mattress. Thank you!

Team Bensons - Jess

Rated 4 out of 5 stars

Helpful service

The sales person was very knowledgeable and knew the products very well. Not pushy but helpful.

May 10, 2026
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Reply from Bensons For Beds - Hull678

That’s great to hear! 😊 Knowledgeable, helpful, and no pressure—thanks so much for the lovely feedback✨

Rated 5 out of 5 stars

Friendly helpful staff,

Friendly helpful staff,

May 9, 2026
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Reply from Bensons For Beds - Hull678

Thank you! 😊 We’re glad you found the staff friendly and helpful—it really makes a difference. We appreciate you taking the time to share your feedback! ⭐

Rated 5 out of 5 stars

Tom was fantastic full of information…

Tom was fantastic full of information about all products

May 12, 2026
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Reply from Bensons For Beds - Hull678

That’s great to hear! 😊 We’re delighted Tom looked after you so well and shared his knowledge across the range. Thanks for the lovely feedback—we’ll be sure to pass it on! 👏🛏️

Rated 5 out of 5 stars

Buying process quick & efficient

Buying process quick & efficient.
Not taken delivery of bed as yet as we are not quite ready.

April 21, 2026
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Reply from Bensons For Beds - Hull678

Thanks for the great feedback! 😊 We’re glad the buying process was quick and efficient, and we’ll be ready whenever you are for delivery. Looking forward to completing the experience when the time’s right! 🛏️✨

Rated 5 out of 5 stars

Great experience from entering the…

Great experience from entering the store to delivery of new mattress. Staff all excellent. Knowledgeable, friendly and efficient. And good value product.

May 11, 2026
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Reply from Bensons For Beds - Hull678

Thank you for your wonderful feedback! We’re delighted you had a great experience from start to finish, and that our team’s knowledge, friendliness, and efficiency stood out. Enjoy your new mattress! 😊

Rated 5 out of 5 stars

Helpful

Very helpful no hard sell like dreams Steve in Hull was very friendly and helpful

May 7, 2026
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Reply from Bensons For Beds - Hull678

We're happy to hear that you found our team member to be friendly and helpful, without being pushy. We appreciate your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Mike was really helpful and…

Mike was really helpful and informative. He explained all the offers and didn’t try to up sell.

May 7, 2026
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Reply from Bensons For Beds - Hull678

We appreciate your feedback! We're so happy to hear that our team member was helpful and informative and explained the offers without being pushy.

Team Bensons

Rated 5 out of 5 stars

Friendly professional service

Friendly professional service, bed and mattress at a reasonable price with a delivery slot to suit.

May 7, 2026
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Reply from Bensons For Beds - Hull678

We're so glad you received friendly, professional service and a bed and mattress at a reasonable price with a convenient delivery. Thanks for the feedback!

Team Bensons

Rated 5 out of 5 stars

Tom was really helpful when choosing…

Tom was really helpful when choosing our bed base

May 5, 2026
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Reply from Bensons For Beds - Hull678

We're happy to hear that our team member was helpful when you were choosing your bed base. Thank you for the positive feedback!

Team Bensons

Rated 5 out of 5 stars

The lady that helped us with our…

The lady that helped us with our purchase was polite, friendly, spoke to us about different options, showed us all different combinations of wardrobes, the delivery was efficient and the guys that fitted the wardrobe were helpful and provided a good service.

January 1, 2026
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Reply from Bensons For Beds - Hull678

We're happy to hear that the team member was polite and helpful, explaining the different wardrobe options. It's great to know the delivery and fitting service were also efficient and helpful. Thank you!

Team Bensons

Rated 5 out of 5 stars

Comfy Mattress - When we visited Bensons for Beds we…

When we visited Bensons for Beds we were greeted by a very pleasant sales person called Michael. We found him to be very helpful, pleasant & knowledgeable about all the beds In store. We tried out a few beds & pillows & were soon able to make our choice.
He gave us a delivery date before we left the store which wasn’t too far ahead. On the day of delivery we were kept up to date with times of this & were called within the hour so we knew when to expect this. When the bed & pillow arrived we were met by 2 very pleasant men. The driver called Lee & his assistant John. They soon took our old mattress out & brought in the new one & straight down the hallway into the bedroom. They soon removed the packaging & even held up the mattress so I could adjust the valance around the base. They were respectful to our property, shared a few pleasantries with us & they were gone. I would certainly recommend this company to friends & family & we love our new mattress & pillow

April 30, 2026
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Reply from Bensons For Beds - Hull678

We're happy to hear that you had such a positive experience in our store and that our sales team was so helpful. It's great to know the delivery went smoothly and that you are enjoying your new mattress and pillow. Thank you for recommending us!

Team Bensons

Rated 5 out of 5 stars

Steve at the store very helpful without…

Steve at the store very helpful without being
to pushy, able to try the mattress s, and gave all the information we needed.
The two you men Colin and Reece who delivered our mattress were on time as given on the email, and very polite and helpful.

May 1, 2026
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Reply from Bensons For Beds - Hull678

We're happy to hear that you found our store associate helpful and informative, and that you were able to try out the mattresses. We're also glad the delivery team were punctual, polite and helpful.

Team Bensons

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