Went in to buy a new wardrobe and bedside tables. Mike that served us was very helpful and very friendly. Fantastic value for money and only 6 week delivery, compared to other shops that were 12weeks.... See more
Company replied
Location
Switch locationUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... See more
Company replied
Amazing quality even after few years we don’t see any difference. Customer service really care about customer. Definitely one day coming back for new one.
Company replied
From start to finish a great experience. Tom in the Hull branch listened carefully to what we wanted gave us great unhurried advice. We did not feel pressured and came away feeling valued. We came awa... See more
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Company details
About Bensons For Beds - Hull678
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom
- 1482219147
4.9
Excellent
574 reviews
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Gave really good information in the…
Gave really good information in the shop
Kept us updated. Delivered when they said they would. Very impressed.
July 6, 2026
Reply from Bensons For Beds - Hull678
We're so pleased you received good information in the shop and that we kept you updated. It's great to hear your delivery was on time. Thank you for your kind feedback!
Team Bensons
Tom was spot on
Tom was spot on, super friendly, knowledgeable & a credit to Bensons for beds ⭐ ⭐⭐⭐⭐
July 7, 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear our team member was friendly, knowledgeable, and provided excellent service. Thank you for your wonderful feedback!
From the moment I entered the store to…
From the moment I entered the store to completing my order, the staff, especially Tom and Zain, were very patient helpful. Their knowledge of the goods they have and the options available to me helped a great deal. I had two visits to the store, Tom provided quotes and payment options and follow up calls as promised with no pressure at all. The customer experience was excellent and I’m now very excited to receive my new bed set very soon. Highly recommend Bensons for beds.
June 28, 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear about your excellent experience in our store! It's wonderful that our team provided such patient, helpful, and knowledgeable assistance, and that you felt no pressure. We hope you enjoy your new bed set!
Team Bensons
I got exactly what I wanted great…
I got exactly what I wanted great service very helpful staff and great after customer service
June 28, 2026
Reply from Bensons For Beds - Hull678
We're so pleased you received exactly what you wanted and experienced great service from our helpful staff. Thank you for your kind feedback!
Team Bensons
Good service definitely recomy
May 25, 2026
Reply from Bensons For Beds - Hull678
We appreciate your kind words. We are so pleased you had a positive experience with us.
Team Bensons
Staff where helpfull and knowledgeable…
Staff where helpfull and knowledgeable about the products. Gave me time and didn't try to force any particular product on me. Would recommend to others
June 22, 2026
Reply from Bensons For Beds - Hull678
We appreciate your feedback! It's wonderful to hear our team was helpful and knowledgeable, giving you time to choose without pressure. Thank you for recommending us!
Team Bensons
The products are excellent quality
The products are excellent quality. Delivery team very helpful.
June 19, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We're pleased you found our products excellent and our team helpful. Thank you!
Team Bensons
Friendly and courteous staff in store…
Friendly and courteous staff in store and delivery team, Reece and Andy P were fab. Have used Bensons before and definitely will again.
June 15, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We're so pleased our in-store and delivery teams were friendly and courteous. We truly appreciate your continued loyalty!
Team Bensons
Bed buying experience
We visited the Hull St Andrews Quay store and were helped by Natalie to choose our new bed. We didn’t go in to actually purchase a new bed on that day but Natalie was so helpful and went above and beyond to help us choose a new bed we ended up buying one there and then. Excellent customer service so far.
June 9, 2026
Reply from Bensons For Beds - Hull678
We're so glad to hear you had such a positive experience in our store! It's wonderful to know our team went above and beyond to help you find the perfect bed. Thank you for sharing your excellent feedback.
Team Bensons
Tom was very helpful.
June 2, 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that our team was very helpful. We appreciate your kind words.
Team Bensons
Assistance in the shop was spot on
Assistance in the shop was spot on. Not too much, but there with all the information and help when it was needed.
April 27, 2026
Reply from Bensons For Beds - Hull678
We're so glad our team provided the right amount of support and information. We appreciate your kind feedback!
Team Bensons
Friendly and knowledgeable staff
Friendly and knowledgeable staff.
Allowed us to look around without pressure but available for questions when needed.
May 24, 2026
Reply from Bensons For Beds - Hull678
We're so pleased you found our staff friendly and knowledgeable, and appreciated the no-pressure environment. Thank you for your feedback!
Team Bensons
Great service from Letty
Great service. No intimidating sales staff, ALL staff members the day we went in were ALL really nice people. No forced sales and very knowledgeable on what they had to offer. We felt we were supported well with our purchase and were served by Letty. Such a lovely pleasant person with a lot of people skills which helps you feel valued as a customer and she was devoted to helping us get a comfortable, good nights sleep. Delivery coming soon.
June 3, 2026
Reply from Bensons For Beds - Hull678
We are so pleased to hear that our team provided such a positive and supportive experience. It's wonderful that you felt valued and well-assisted in finding the perfect solution for a good night's sleep. Thank you for your kind words!
Team Bensons
Excellent delivery service from Bensons
Excellent delivery service from Reece & Colin. On time. Quick and proficient assembly of bed. Tutorial on how to take it apart. Tidied all packaging away plus an old mattress.
June 1, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We're so happy to hear about your excellent delivery experience and the efficient assembly of your bed. Thank you for sharing your positive feedback!
Team Bensons
Tom was amazing very knowlegable…
Tom was amazing very knowlegable regarding our purchess
May 29, 2026
Reply from Bensons For Beds - Hull678
We're so glad to hear about your positive purchase experience. Thank you for your kind words!
Team Bensons
Excellent service from the moment we…
Excellent service from the moment we walked into the Hull store
June 1, 2026
Reply from Bensons For Beds - Hull678
We're so happy to hear about your excellent service at our Hull store! Thank you for your positive feedback.
Team Bensons
Good service
A great company for trying out beds
have a good reputation and the staff are friendly
Mike who served us was very helpful in everything we wanted
May 28, 2026
Reply from Bensons For Beds - Hull678
We're so pleased you found our company great for trying beds and that our staff were friendly and helpful. Thank you for your kind words!
Team Bensons
Best Sleep Ever? Try igel
Having already had an igel mattress for five years, there was no other bed for me. My previous mattress was sadly discontinued but Lettie at the Hull store took the time to show me the newer igel options. I was never rushed and tried out all the display models. I decided upon the igel 5000 firm mattress. I Only had to wait 3 weeks from order to delivery. The mattress is very comfortable and supports you in the best way. Looking forward to many more wonderful nights sleep. Thank you ☺️
May 20, 2026
Reply from Bensons For Beds - Hull678
We are so pleased you found the perfect mattress and had such a positive experience with our team. It's wonderful to know you're looking forward to many comfortable nights of sleep. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Hull678
We're delighted you appreciated our prices and service! Thank you.
Team Bensons
Excellent service from walking in the…
Excellent service from walking in the shop to delivery
May 21, 2026
Reply from Bensons For Beds - Hull678
We're delighted you received excellent service from start to finish. Thank you!
Team Bensons
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