We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... See more
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See what reviewers are saying
Given a mattress test, then shown appropriate mattresses. Naturally they tried to push the most expensive! We were given plenty of time to make a decision however, although did feel a bit pressuri... See more
Very helpful at the store, enabling us to select the correct bed for our needs. Delivery within the time slot we were given, and a phone call in advance to let us know they were on the way. Delivery... See more
Company replied
Ryan gave us great advice and help in the Huntingdon store, directing us towards a fabulous ottoman style bed with storage under based on our needs and budget. We are really happy with the bed which l... See more
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Company details
About Bensons For Beds - Huntingdon577
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, United Kingdom
- 1480457659
4.7
Excellent
278 reviews
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Awful delivery service
Awful delivery service, ordered and paid for two man delivery service, showed delivery guy bedroom where we were wanted the boxes to go, they brought everything into the entrance hall and then shouted to me and said they can’t take it upstairs, one was an older lady who couldn’t carry anything, the man said he couldn’t carry it on his own, paid for a two man delivery service, to be left with boxes downstairs one box I had was over 60kg (tv bed end) I had to wait till the next weekend and pay extra for two people to carry this up for me, would not use this service again, I would not recommend benson beds to anyone. Sent feedback above, no reply to my email, awful customer service
June 19, 2024
He was very helpful and didn't rush me…
He was very helpful and didn't rush me to a decision
July 25, 2024
Great customer service
Friendly helpful patient and knowledgeable staff. We weren’t sure what the best option was for your teenage son and were advised to get a flip mattress
July 9, 2024
Great Customer Service
Contacting Customer Service Team for advice, the Adviser was very knowledgeable and professional.
July 11, 2024
Very good product and delivery.
Ordered a divan bed base online, it was delivered on a day that was good for me. Overall i am very satisified with my purchase, and the delivery team were very good too.
July 4, 2024
Unprompted review
Ordered the bed at the end of May with…
Ordered the bed at the end of May with an expected delivery of 4 weeks. I was moving to a new house so asked if delivery could be on the 1/7/24 or soon after and was told by sales manager that he would put a note on. I received a call on the 19/6/24 wanting to deliver the bed. I explained I couldn’t accept before 1/7/24. Was told he couldn’t guarantee the 1/7 but would call that week. I hadn’t received a call by 3/7 so rang up. Customer service advisor couldn’t get a reply so emailed asking them to call. I rang again on Friday 5/7 and was told they had spoken to someone in deliveries who confirmed they had my bed and assured me they would ring me later that day to confirm the date for next week. Of course they over promised and under delivered. I hate it when someone promises to do something but don’t do it. 1. I was told there was no note on the account 2. Told I would receive a call on 1/7 to arrange delivery. 3. Was told that someone from the delivery team would ring me on the 5/7. I’m regretting dealing with this company now. What is upsetting is I know the bed is there waiting to be delivered
July 5, 2024
Unprompted review
From start to finish Benson for Beds…
From start to finish Benson for Beds were fantastic. Graham and Stevie arrived to remove our old bed/mattress and headboard for re-cycling. They were both professional and courteous and a credit to the company. The divan and mattress we ordered was perfect - no hesitation in recommending to friends and colleagues - definitely will purchase again from Bensons. Highly recommended A*********
June 26, 2024
Unprompted review
Really helpful not over the top good…
Really helpful not over the top good buy good service thanks
May 28, 2024
I was fortunate to be looking just…
I was fortunate to be looking just before your sale ended - you had good cut-away illustrations of the various possible mattresses to enable informed choice when unable to visit store - delivery arrangement was very efficient - have now enjoyed four nights on the 'Paington Backpain' and am impressed - Thankyou!
May 17, 2024
Customer Focused
Friendly helpful and knowledgeable staff at the Huntingdon store with a good selection of beds to choose from
April 3, 2024
Great choice no hassle.
Great choice in store. Helpful friendly staff who let you have time to try out the mattresses without hassling you but are on hand for advice. Purchasing was handled efficiently and professionally. All in all a pleasant experience.
March 28, 2024
Sarah, Huntingdon branch
Very helpful, honest and up front with advice and costs, Sarah was very helpful
March 24, 2024
Rang to try and see if delivery would…
Rang to try and see if delivery would be sooner but had to persuade manager to try, he didn’t want to even ask supplier
February 10, 2024
Knowledgeable and helpful
March 12, 2024
Outstanding
Absolutely outstanding member of your team sold me a bed 4/3/24 at the Huntingdon store He really is an asset to your company. He gave the best advice. I left feeling excited at the prospect of a new bed. Very happy. Can not wait for my delivery
Very nice man.
Thank you Benson for beds
March 4, 2024
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