We recently purchased a mattress from Bensons for beds Inverness branch. Everything was completed satisfactorily by all staff concerned. We were kept informed regarding delivery time and date. The del... See more
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Location
Switch locationUnit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
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See what reviewers are saying
Jackie was brillant she her expert knowledge and chilled out approach made us at easy asking all our questions about buying a new bed . she is a credit to Bensons thanks Jackie
Company replied
I was looking for a new bed & came across Benson for beds when a family relative had bought 1 & lasted long time so I went onto the website & scrolled a lot lol before I found the 1 I loved & the cust... See more
Company replied
Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... See more
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Company details
About Bensons For Beds - Inverness744
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, United Kingdom
- 1463711010
4.9
Excellent
201 reviews
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Reply from Bensons For Beds - Inverness744
Thank you for your review! We strive to make every transaction as smooth and hassle-free as possible for our valued customers. It means the world to us to receive such positive feedback. Thank you for choosing us!
Sleep well, Team Bensons💜
Good experience
Really great service from Mia - she was helpful and informative without hovering unnecessarily or being intrusive. Very pleasant to deal with.
April 22, 2025
Reply from Bensons For Beds - Inverness744
Thank you for your kind words! We are so glad that Mia provided you with excellent service. Our team takes great pride in being helpful and informative while still respecting your space. We appreciate your business!- Team Bensons 💜
Repeat purchase
This is the second time I have shopped at Bensons within the past couple of years, and that speaks for itself. From arriving in the shop and receiving advice from the helpful staff there, to the communication received before delivery, and finally to the delivery itself, we were very impressed, and wouldn't hesitate to recommend to others.
April 16, 2025
Unprompted review
Reply from Bensons For Beds - Inverness744
Thank you so much for your continued support and kind words! We are delighted to hear that your recent shopping experience at Bensons was just as wonderful as the first. Our team prides itself on providing excellent customer service and we are thrilled that you were impressed from start to finish. We truly appreciate your recommendation and look forward to serving you again in the future.
The sales person was very helpful…
The sales person was very helpful advising us on the right type of bed to suit our needs
April 9, 2025
Reply from Bensons For Beds - Inverness744
Thank you for the great review! Our team takes pride in providing personalized and knowledgeable service to help you find the perfect bed for your needs. We appreciate your trust in us! #HappyCustomers #SuperiorService
Knowledgeable and friendly staff
Lovely, patient, knowledgeable staff who, although she was on her own, spent time explaining things to us. Really good range of beds and mattresses. Altogether a very stress-free purchase.
April 3, 2025
Reply from Bensons For Beds - Inverness744
We're delighted to hear about the great service you received. It's wonderful that our team member was so helpful and patient, and that you found a wide selection. Thank you, Megan at Customer Care
Definitely will be back!
Grant made me feel very welcome when I was looking about the shop for a mattress.
Very informative regarding the best mattress and let me try out several different ones.
Wasn’t pushy and just left me to Decide which one I wanted to order
Thank you Grant!
March 29, 2025
Reply from Bensons For Beds - Inverness744
We appreciate your positive feedback! We're happy to hear that you felt welcome and well-informed while choosing a mattress. It's great to know you felt comfortable making your decision. Thank you, Megan at Customer Care
Excellent sales staff
Excellent sales staff. Not pushy but on hand at the same time ot offer any help that was required
March 17, 2025
Unprompted review
Reply from Bensons For Beds - Inverness744
We appreciate you sharing your experience! We're happy to hear our sales team was helpful and attentive without being overbearing. We appreciate you choosing us, Megan at Customer Care
Sales woman was excellent and not…
Sales woman was excellent and not overbearing giving us time to brows and try beds before assisting with final decision
March 7, 2025
Reply from Bensons For Beds - Inverness744
We're happy to hear that the salesperson provided excellent service, allowing you time to explore and make an informed decision. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Inverness744
You deserve nothing short of the best service & quality Donald. We hope you are loving your new order- Megan at Customer Care
Good customer experience,
Staff were very helpful, There was a great choice of bed types & mattresses to accommodate my needs. I was advised on everything from adding storage, mattress choice & bed frame colours.
Overall very good customer experience.
February 26, 2025
Unprompted review
Reply from Bensons For Beds - Inverness744
We're happy to hear that our staff were very helpful and that you found a great selection of bed types and mattresses to suit your needs. We appreciate your feedback, Megan at Customer Care
Bensons for bed Inverness
Bensons for bed Inverness
The lady was by herself but gave me great customer care,very warm and welcoming
Got the sofa bed delivered the night before by Jimmy 1 and Jimmy 2, they were both very pleasant and chatty,even took the large box away for me,first class to you all
February 10, 2025
Unprompted review
Reply from Bensons For Beds - Inverness744
We're happy to hear that you received great customer care and a warm welcome. We're glad the delivery team was pleasant and helpful, providing a first-class experience. Thank you for your positive feedback, Megan at Customer Care
New Mattress …
Friendly staff who did not pressurise and who allowed us time to make our choice.
January 29, 2025
Reply from Bensons For Beds - Inverness744
We're happy to hear that our team provided a relaxed environment, allowing you to choose at your own pace. Thank you for your positive feedback, Megan at Customer Care
Great service from Bensons Inverness.
Just bought a King size bed in the Bensons sale. Jackie from the Inverness store was knowledgeable, helpful and let us browse the range of beds without applying any pressure for a sale. This is our second purchase from Bensons and I would recommend them to anyone considering a new bed or mattress at a reasonable price.
January 29, 2025
Reply from Bensons For Beds - Inverness744
We're happy to hear that you found our Inverness store helpful during your recent King size bed purchase. It's great to know that you appreciated the service and the no-pressure browsing experience. Thank you for recommending us; we appreciate your positive feedback! Take care,
Megan at Customer Care
A great selection of products to choose from, helpful staff on hand for guidance, and good payment options
I had no idea where to start when looking to upgrade my bedroom and whether I was ready to change the whole room or simply buy a new mattress. Jackie in the Inverness store was knowledgeable, offerering detailed information and options without any pressure. I was able to use her advice to conduct further research into the products and financial options before making a decision. In the end, I opted for the mattress only at this point but I have every intention of returning to Bensons when it's time to upgrade the rest. Thank you for a positive, friendly and helpful experience.
January 12, 2025
Reply from Bensons For Beds - Inverness744
We're happy to hear about the positive and helpful experience you had in our Inverness store. Thank you for sharing your kind words regarding the detailed information and options provided. We appreciate your intention to return to us in the future. We cant wait to welcome you back, Megan at Customer Care
The delivery team was excellent
The delivery team was excellent
The bed is very comfy
January 15, 2025
Unprompted review
Reply from Bensons For Beds - Inverness744
We're so glad to hear that you found our delivery team excellent and the bed very comfy! Thank you for your positive feedback, Megan at Customer Care
Friendly helpful staff who listened to…
Friendly helpful staff who listened to my needs, pointed me towards suitable mattresses, listened to my comments and didn't try to push me towards unsuitable or more expensive choices - ie they responded to my needs and my budget and I felt heard.
January 15, 2025
Unprompted review
Reply from Bensons For Beds - Inverness744
We appreciate your feedback! We're happy to hear that our staff listened to your needs and guided you toward suitable mattresses without pushing unnecessary options. It's great to know you felt heard. Take care, Megan at Customer Care
Reply from Bensons For Beds - Inverness744
Your feedback means a lot to our team. Thank you for taking the time to leave us this review. Take care, Megan at Customer Care
Fantastic service from Jackie the sales…
Fantastic service from Jackie the sales advisor
January 8, 2025
Reply from Bensons For Beds - Inverness744
We appreciate your positive feedback regarding the fantastic service you received from our sales advisor. We value your business, Megan at Customer Care
Reply from Bensons For Beds - Inverness744
We're glad you enjoyed your experience with our helpful sales team and appreciated our shop's atmosphere. Thank you for the positive feedback, Megan at Customer Care
The lady who looked after me had great…
The lady who looked after me had great knowledge of the products and was friendly and informative.
November 14, 2024
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