We recently purchased a mattress from Bensons for beds Inverness branch. Everything was completed satisfactorily by all staff concerned. We were kept informed regarding delivery time and date. The del... See more
Company replied
Unit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
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We recently purchased a mattress from Bensons for beds Inverness branch. Everything was completed satisfactorily by all staff concerned. We were kept informed regarding delivery time and date. The del... See more
Company replied
Jackie was brillant she her expert knowledge and chilled out approach made us at easy asking all our questions about buying a new bed . she is a credit to Bensons thanks Jackie
Company replied
I was looking for a new bed & came across Benson for beds when a family relative had bought 1 & lasted long time so I went onto the website & scrolled a lot lol before I found the 1 I loved & the cust... See more
Company replied
Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... See more
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Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, United Kingdom
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The welcome we received when we first walked in store was really friendly and informative
The range of products on show were just what we needed at a price that was competitive
Once we had walked around and been allowed time to browse on our own Rosslyn was then able to offer more details for us and answer our questions being knowledgeable about the sofa
We have ordered the sofa and were given a speedy delivery date considering we live in the Hebrides
We also benefited from an early sale discount which meant delivery paid for itself
You don’t buy a bed every day so it’s good to know you are in safe hands
Staff in the Inverness store could not have been more helpful.
Very friendly and helpful staff, who listened to us and understood what our needs were. This made it a very useful, as well as enjoyable experience! We were offered assistance, suggestions and advice, but also time to think and talk with each other. We wouldn't hesitate to come back again.
The assistant was really helpful, she explained all the details about the sofa bed I was interested in, and she demonstrated how it worked.
The showroom was well laid out, well lit with plenty of space to wander round and check out products. Parking was easy too.
Extremely helpful & courteous telephone ordering process with Jackie at the Inverness branch.
Very friendly staff helped with all our questions
Helpful when asked for advice, delivery info explained and how to use the bed. Staff were pleasant and not too pushy

Reply from Bensons For Beds - Inverness744
Great customer service from the staff they were polite and helpful very knowledgeable about their products

Reply from Bensons For Beds - Inverness744
Warm and welcoming. No plushy sales tactics. Very informative, would definitely return again.

Reply from Bensons For Beds - Inverness744
Friendly greeting. Helpful sales assistant. Roslyn showed me all the options and answered all my questions. I bought a bed!

Reply from Bensons For Beds - Inverness744
No pressure sales full of knowledge could answer any questions we had

Reply from Bensons For Beds - Inverness744
I was looking to replace my small double divan mattress. The young assistant greeted us and showed us to the appropriate section on the shop floor. She left us for a few minutes then came back and answered our questions. Nothing was a "silly" question to her! She answered everything and was patient and polite. On testing each mattress she was informative, explaining the pros and cons, then suggested another type of mattress which might best fit my needs. Well done! Then she methodically worked out the best price: mattress plus base, delivery, collection and recycling of old bed etc. Things that I hadn't considered! Another well done! The assistant then wrote down all this information. On returning home, I made another phone call with some more questions. Again, she was so polite and helpful. I returned the next day to complete the purchase. Excellent service from the staff at Bensons, Inverness.

Reply from Bensons For Beds - Inverness744
Excellent customer care and competitive prices.

Reply from Bensons For Beds - Inverness744
My experience was fine and lady the served my was very friendly

Reply from Bensons For Beds - Inverness744
The sales man was very informative, made you feel relaxed and no pressure to purchase .He was very mannerable thoughtful and kind.

Reply from Bensons For Beds - Inverness744
The assistant Bill good banter very knowledgeable and helpful and got exactly what we wanted

Reply from Bensons For Beds - Inverness744
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