Bensons For Beds - Inverness744 Reviews 

201
TrustScore 5 out of 5

4.9

Unit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We recently purchased a mattress from Bensons for beds Inverness branch. Everything was completed satisfactorily by all staff concerned. We were kept informed regarding delivery time and date. The del... See more

Company replied

Rated 5 out of 5 stars

Jackie was brillant she her expert knowledge and chilled out approach made us at easy asking all our questions about buying a new bed . she is a credit to Bensons thanks Jackie

Company replied

Rated 5 out of 5 stars

I was looking for a new bed & came across Benson for beds when a family relative had bought 1 & lasted long time so I went onto the website & scrolled a lot lol before I found the 1 I loved & the cust... See more

Company replied

Rated 4 out of 5 stars

Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Inverness744

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, United Kingdom

  • 1463711010

4.9

Excellent

TrustScore 5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(201)

25,226 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Salesman was a really nice guy

Salesman was a really nice guy, friendly and knowledgable. Credit to his company

May 25, 2023
Bensons For Beds - Inverness744 logo

Reply from Bensons For Beds - Inverness744

Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Inverness store.

Team Bensons

Rated 5 out of 5 stars

David the store manager at Telford…

David the store manager at Telford really helped me through the process of choosing the right bed. His attention to detail and friendliness really made me feel at ease!

May 12, 2023
Bensons For Beds - Inverness744 logo

Reply from Bensons For Beds - Inverness744

Wow this is amazing! We really appreciate the time taken to leave us this review. ⭐-Megan

Rated 5 out of 5 stars

Helpful advice

Helpful advice, friendly and efficient service.

May 8, 2023
Bensons For Beds - Inverness744 logo

Reply from Bensons For Beds - Inverness744

Thank you so much for taking the time to leave us some positive comments Janine ⭐ -Megan

Rated 5 out of 5 stars

Gentleman that served us was great

Gentleman that served us was great. Got us to lie on a few mattresses and asked us what we liked, asked what we found d comfy before even going into cost. So wasn't just trying to sale an expensive matress, really made it personal. Had a few beds from here and now a new matress. Would highly recommend

May 5, 2023
Rated 5 out of 5 stars

Great bed

Great bed, very solid and well made, only thing is when these are in stock why do they take over 4 weeks to deliver considering they are in the uk and most items in stock nowadays only take a few days but its a 5 due to the quality.

April 4, 2023
Rated 1 out of 5 stars

Dreadful

The salesman was really in my face when I was choosing a bed
He was most incompetent when it came to the final order and even got the order incorrect
The delivery people were most unhelpful as they left the bed downstairs and didn’t ask where I wanted it
The drawer was also damaged in the base of the bed
I would never recommend or use Bensons again

April 4, 2023
Rated 1 out of 5 stars

Do not buy a wardrobe here

Bought a wardrobe from this company in September 2022 was told ot would take 12 weeks first week of December man arrived with wardrobe flat packed to assemble but the back panels were missing was left with all the boxes then fast forward after a lot of phone calls another man arrived on the 17th January with back panels to assemble but realised he had no drawers for it he built what he could that time then another lot of phone calls and a third visit on the 1st of February only to be told they only had one drawers and no fittings I'm now left with a wardrobe with missing drawers and doors absolute disgrace of a company I spent £2000 on the wardrobe and it's useless to me and I'm still waiting for them to come back it's been nearly six months since I bought it

September 1, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look