Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
Location
Switch locationUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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See what reviewers are saying
We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extreme... See more
Company replied
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... See more
Company replied
Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we wal... See more
Company replied
Company details
About Bensons For Beds - Ipswich110
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, United Kingdom
- 1473271142
4.9
Excellent
298 reviews
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Excellent service by an extremely…
Excellent service by an extremely experienced and knowledgeable salesman. Full marks and will recommend him and Benson Beds unreservedly.
October 4, 2023
Headboard central.
Went in for a looking for a headboard, and came out with two. Excellent service from Craig who pointed out the best options. Cannot fault, will return for a mattress.
October 3, 2023
New mattress
We knew exactly what we wanted but the chap who took our order was very helpful and clear with the costs for our purchase
September 25, 2023
Staff were very helpful and took time…
Staff were very helpful and took time to explain the various types of beds and were very patient with us
September 14, 2023
Member of staff Craig was extremely…
Member of staff Craig was extremely helpful in helping us choose the right mattress and bed, would highly recommend this store.
September 11, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bensons For Beds - Ipswich110
Thank you for your 5* review! -Team Bensons
Reply from Bensons For Beds - Ipswich110
Thank you for taking the time to leave us some feedback! -Team Bensons
Very helpful friendly staff
Very helpful friendly staff, not pushy, excellent service
September 3, 2023
Reply from Bensons For Beds - Ipswich110
Thank you for taking the time to leave us some feedback! -Team Bensons
great service ...eventually
the young lady who assisted me gave clear and concise answers to my questions and was most helpful.
Only down side was that the more elderly salesperson made no attempt to approach whilst I was in the premises (and this was for about 20 mins) and the young lady kindly stopped hoovering and came to ask me if I needed some assistance. Some customer focus is needed by this gentleman
September 4, 2023
Reply from Bensons For Beds - Ipswich110
Thankyou for your review, we are very grateful for your feedback and will ensure that this is fed back to the store - Team Bensons
No pushy sales
I liked the fact that there wasn’t any pushy sales when purchasing our goods. Kevin introduced himself but allowed us to browse at our leisure. He was very knowledgeable on all the products.
August 29, 2023
Reply from Bensons For Beds - Ipswich110
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Staff were friendly and helpful
Staff were friendly and helpful, my son got to lay on all the beds and choose what he wanted, his mattress should be with us in 3 weeks
August 29, 2023
Reply from Bensons For Beds - Ipswich110
Thank you for taking the time to leave us a review! -Team Bensons
Very friendly helpful service
August 28, 2023
Reply from Bensons For Beds - Ipswich110
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Very friendly sales assistant that was…
Very friendly sales assistant that was not pushy. Explained all aspect of item and offered different recommendations. Really helpful and would use again.
August 26, 2023
Reply from Bensons For Beds - Ipswich110
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Really helpful and understanding of our…
Really helpful and understanding of our needs, not pushy nor domineering. Excellent service from Craig.
Thank you so much
August 12, 2023
Reply from Bensons For Beds - Ipswich110
Hello Mrs Church,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Craig can be given the credit he deserves. - Team Bensons
Fantastic Salesperson
The salesman was fantastic. Helpful without being pushy. A great experience.
July 27, 2023
Reply from Bensons For Beds - Ipswich110
Hello Hilary
Thank you for your lovely feedback! We are so pleased to hear that the service in store has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons
Staff were very attentive and helped…
Staff were very attentive and helped with our concerns rather than just trying to push the most expensive item on us
July 1, 2023
Reply from Bensons For Beds - Ipswich110
Hello Mr Belton
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Reply from Bensons For Beds - Ipswich110
Hello Chris.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
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