Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
Location
Switch locationUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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See what reviewers are saying
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... See more
Company replied
We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extreme... See more
Company replied
Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we wal... See more
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Company details
About Bensons For Beds - Ipswich110
Written by the company
Contact info
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, United Kingdom
- 1473271142
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Was not a pushy salesman Very knowledgeable about the different…
Very knowledgeable about the different type of beds .
We knew what type of mattress we wanted and he advised us on the ones we were interested in.
Today we were treated by a very…
Today we were treated by a very pleasant and warming sales assistant Jay. Not pushy very informative on what mattress to choose, would recommend her
Friendly & Informed Customer Service
Charlotte offered us a friendly and informed customer service experience with no obligation to purchase. However, we are very pleased with our new purchase and would recommend Charlotte should you find yourself in need of a new bedroom furniture.
Great friendly service
Sofa bed is a beautiful colour
Sofa bed was beautiful colour. Not slept on yet but reasonably comfy to sit on.
Delivery was a little disappointing as the men told me they were only supposed to have deliveries to bungalows on Fridays. ( my sofa bed was to go upstairs) They then said pictures should have come off my stair walls and refused to unpack the item.
I had not been informed previously that they would not be unpacking as this would have been at extra considerable cost.
However, they did put on shoe protectors and I only had to put on the legs on the bed once it was out of the box. So all in all happy with the outcome so far.
The service was top notch and the…
The service was top notch and the management was very helpful
Staff helpful
Staff helpful, set up everything and allowed to complete finance process at home
The sales man was very professional ask…
The sales man was very professional ask me what I was looking for and my price range, he, showed me the options helped me choose a mattress for my bed found me a delivery date and was altogether very pleasant
Friendly pleasant member of staff who…
Friendly pleasant member of staff who was very helpful.
Simply the best
The sale person who we saw was very polite understanding and very helpful
He even made arrangement for someone to help us to get rid of the old bed and mattress also to set up our new bed when he found out my wife and re both disable
shoping for a new bed & matress .
i knew from start to finish that i could trust bensons for beds in getting the correct bed & mattress to which suited our needs & by having the brilliant staff who took their time with us going through every detail & a very fair price . we was in no way pushed or hurried into buying something that would not be of any use to us in the long run,so the whole shopping experience was very good , delivery is due in a few weeks time so hopefully all will go as smoothly as the shopping trip & more importantly a good , restful nights sleep 😴.
Warm welcome by Craig into the showroom…
Warm welcome by Craig into the showroom & transaction of sale efficient & communication was based on customer satisfaction.
Bensons is my 1st port of call when I need something they sell. Up until now very satisfied with their service.
Excellent service
Very good service
Craig was very helpful and extremely patient with us whilst we chose our new bed.
Helpful assistant without being pushy
Helpful assistant without being pushy, was patient and sorted out what I was after from a new bed and mattress.
Very helpful and friendly sales person
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