The lady who served us provided excellent service. We arrived late in the afternoon, but she stayed behind and allowed us to make the choice of bed with no pressure, allowing plenty of time to come to... See more
Company replied
Location
Switch locationUnit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB
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See what reviewers are saying
Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... See more
Company replied
There are a lot of mattresses out there! Choosing one that suited both of us was important and at a price we considered affordable. The sales lady was helpful and pleasant without being pushy - we d... See more
We visited the Keighley store twice and Hadiqa was extremely helpful on both occasions. She demonstrated the different mattress options by using the SleepPro machine and showing us the various mattr... See more
Company replied
Company details
About Bensons For Beds - Keighley233
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, United Kingdom
- 1535663079
4.8
Excellent
280 reviews
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Reply from Bensons For Beds - Keighley233
We're happy to hear that you had a great experience with our service and product. Thank you for your positive feedback!
Stewart - Team Bensons
Approached by staff and discussed…
Approached by staff and discussed requirements. Then given time to explore and try beds. Questions answered and information clear.
February 15, 2026
Reply from Bensons For Beds - Keighley233
We're happy to hear that our staff met your needs and provided clear information while you explored our beds. Thank you for your positive feedback!
Great showroom service without being…
Great showroom service without being pushy. Delivery service was excellent.
February 15, 2026
Reply from Bensons For Beds - Keighley233
We appreciate your positive feedback! We're happy to hear that you received great showroom and delivery service without feeling pressured.
Stewart - Bensons Team
Not a lot to say great service from the…
Not a lot to say great service from the first time we walked into the store up to and including the delivery personnel well done to all concerned
January 29, 2026
Reply from Bensons For Beds - Keighley233
We appreciate you sharing your experience! We're happy to hear that you received great service from our store through to the delivery. Thank you!
Service was really good and staff…
Service was really good and staff helped us to choose the exact mattress we’re looking for
February 11, 2026
Reply from Bensons For Beds - Keighley233
We're so happy to hear that our staff provided really good service and helped you choose the exact mattress you were looking for!
Chris and James were brilliant
Chris and James who made the delivery did a stellar job, called when they were delayed, wrapped their shoes with overshoes and placed the mattress on my son’s bed. They were friendly with brilliant customer service.
February 7, 2026
Reply from Bensons For Beds - Keighley233
We're happy to hear that the delivery team did such a stellar job! It's great that they called about the delay and were so careful and friendly while placing the mattress. Thanks for your review.
Excellent
Chris and James kept me updated with everything. Provided excellent service.
February 5, 2026
Reply from Bensons For Beds - Keighley233
We appreciate you sharing your feedback with us. We are so glad to hear you received excellent service and were kept updated.
Very helpful.
January 21, 2026
Reply from Bensons For Beds - Keighley233
Thank you for your positive feedback!
Really helpful and friendly staff would…
Really helpful and friendly staff would highly recommend buying from Bensons
January 6, 2026
Reply from Bensons For Beds - Keighley233
We're happy to hear that our helpful and friendly staff made your buying experience a positive one. Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Keighley233
Thank you for your feedback! We’re thrilled to hear you had an excellent experience with our salesperson.
Come back and visit us anytime!
Megan at Customer Care
Super helpful sales person
Super helpful sales person. Not pushy and gave us the info we needed
December 31, 2025
Reply from Bensons For Beds - Keighley233
We’re so glad you had a helpful, no-pressure experience! That’s exactly what we aim for. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent product and excellent…
Excellent product and excellent customer service from start to finish. Well done.
December 22, 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
We’re thrilled to hear you had an excellent experience from start to finish! Great products and outstanding customer service are what we strive for every day. Well done to the team indeed! 💜 Thank you for your positive review – Lauryn at Customer Care
A fantastic experience from start to…
A fantastic experience from start to finish
December 22, 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
We’re thrilled to hear your experience was fantastic from start to finish! That’s exactly what we aim for every time. 💜 Thank you for your positive review – Lauryn at Customer Care
Highly recommended
Clean, pleasant shop, staff attentive without being pushy. Excellent product knowledge
December 5, 2025
Reply from Bensons For Beds - Keighley233
We are happy you found our shop clean and pleasant. We appreciate that our staff was attentive and had excellent product knowledge.
– Thank you, Jess- Team Bensons
Excellent service
Excellent service from store to delivery
Would recommend
November 29, 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
We're happy to hear that you enjoyed our excellent service from the store to delivery! We appreciate your recommendation.
– Thank you, Jess- Team Bensons
We were well looked after in store and…
We were well looked after in store and the assistant did a great job giving us space to think and test the beds but being on hand to answer any questions.
November 25, 2025
Reply from Bensons For Beds - Keighley233
We're happy to hear that you felt well-supported in our store. It's great to know the assistant provided the perfect balance of support and space for you. Thanks for your feedback.
– Thank you, Jess- Team Bensons
lovely staff member (i think she was…
lovely staff member (i think she was called Hadiqa) who helped us choose and guided us through the whole process in a very helpful and unpressured manner
November 27, 2025
Reply from Bensons For Beds - Keighley233
We're happy to hear that a staff member was so helpful and guided you through everything. We appreciate you taking the time to share your positive experience.
Excellent customer service from both…
Excellent customer service from both the adviser in the shop and the delivery team. No complaints at all and a great mattress too
November 25, 2025
Reply from Bensons For Beds - Keighley233
We're happy to hear that you received excellent customer service from our team and that you're enjoying your new mattress. Thank you for your positive feedback!
Reply from Bensons For Beds - Keighley233
We’re thrilled you had a great experience with us 👏
Please feel free to recommend us to friends and family- We would love to help them too!
Megan at Customer Care
The staff were very friendly and…
The staff were very friendly and helpful and not pushy at all.
They had a great show room with lots of choice and a test bed machine that told you your ideal mattress.
November 18, 2025
Reply from Bensons For Beds - Keighley233
We're happy to hear that our team was friendly and helpful, and that you found our showroom and test bed machine useful. We appreciate your positive feedback,
Megan at Customer Care
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