Bensons For Beds - Kendal459 Reviews 192

TrustScore 5 out of 5

4.9

Unit 1 Stockbeck Mill, Longpool, LA9 6HP Kendal, Cumbria, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The service in the shop was excellent, everything explained clearly. We tried the bed that we were after had a chance to look at others, stuck with our original choice.

Company replied

Rated 5 out of 5 stars

Tina provided an excellent service when we bought our new mattress. Tina was understanding of our needs and price range. She was very informative of all products resulting in us buying a great mattres... See more

Company replied

Rated 4 out of 5 stars

The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assi... See more

Rated 5 out of 5 stars

The guy at my local shop was very helpful, explained everything I asked then left me to look round at my leisure with no pressure. I purchased a new bed and it's being delivered in 3 weeks, happy.

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Kendal459

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom

  • 1539731871

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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Rated 5 out of 5 stars

The service in the shop was excellent

The service in the shop was excellent, everything explained clearly. We tried the bed that we were after had a chance to look at others, stuck with our original choice.

May 18, 2026
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Reply from Bensons For Beds - Kendal459

We're delighted to hear our shop service was excellent and everything was clearly explained. We're glad you found the perfect bed!

Team Bensons - Jess

Rated 4 out of 5 stars

Bought all our beds from Bensons

Bought all our beds from Bensons. Sue was helpful and friendly.

May 17, 2026
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Reply from Bensons For Beds - Kendal459

We're glad to hear you had a positive experience with us. Thank you for your kind words.

Team Bensons

Rated 5 out of 5 stars

The guy at my local shop was very…

The guy at my local shop was very helpful, explained everything I asked then left me to look round at my leisure with no pressure. I purchased a new bed and it's being delivered in 3 weeks, happy.

May 5, 2026
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Reply from Bensons For Beds - Kendal459

We appreciate your positive feedback! We're pleased to hear the team member at your local shop was helpful and provided a no-pressure environment. It's great you found a new bed and are happy with the upcoming delivery.

Team Bensons

Rated 5 out of 5 stars

5 stars for showroom service, delivery & the mattress

Very good knowledgeable service in the showroom, the delivery was spot on and the new mattress, so far, seems great.

May 2, 2026
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Reply from Bensons For Beds - Kendal459

We're so glad you received knowledgeable service in the showroom and that the delivery was spot on! It's great to hear the new mattress seems great so far.

Team Bensons

Rated 5 out of 5 stars

Efficient

Good service. Faulty screw replaced.

May 2, 2026
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Reply from Bensons For Beds - Kendal459

We're happy to hear that we provided good service and resolved the screw issue. Thank you for your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Fantastic service ,brilliant staff…

Fantastic service ,brilliant staff highly recommend,many thanks

April 29, 2026
Unprompted review
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Reply from Bensons For Beds - Kendal459

Thank you so much! We’re delighted you enjoyed the service and our brilliant team — we really appreciate the recommendation 😊

Rated 5 out of 5 stars

Great service from the minute we walked…

Great service from the minute we walked in the door!

April 11, 2026
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Reply from Bensons For Beds - Kendal459

We're so happy to hear about the great service you received as soon as you walked in! Thank you for your positive feedback; it means a lot to us.

Team Bensons

Rated 5 out of 5 stars

Tina provided an excellent service when…

Tina provided an excellent service when we bought our new mattress. Tina was understanding of our needs and price range. She was very informative of all products resulting in us buying a great mattress that we are very satisfied with. Thank you 😄

April 12, 2026
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Reply from Bensons For Beds - Kendal459

We appreciate your wonderful feedback! We're so glad to hear that you received excellent service and that the information provided helped you choose a mattress that meets your needs. Thank you!

Team Bensons

Rated 5 out of 5 stars

Good experience

We just were given lots of important information about the mattresses but the salesman allowed us to then have a look at them by ourselves in our own time. Michael was very helpful and struck the balance well.

February 24, 2026
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Reply from Bensons For Beds - Kendal459

Thanks for the great feedback! 😊 We’re so glad Michael hit that perfect balance — plenty of helpful info and then space to explore at your own pace. We’ll make sure he hears your kind words,
Megan at Customer Care

Rated 5 out of 5 stars
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Reply from Bensons For Beds - Kendal459

Thanks a bunch for the lovely review Nigel! We're thrilled you found our team friendly and helpful — you just made our day!
We hope to welcome you back soon!
Megan at Customer Care

Rated 5 out of 5 stars

Helpful

Very helpful and a huge amount of support

February 20, 2026
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Reply from Bensons For Beds - Kendal459

Really appreciate your feedback Judy! Delighted we could give you the support you needed.
We hope to welcome you back soon!
Megan at Customer Care

Rated 5 out of 5 stars

Excellent service and the delivery guys…

Excellent service and the delivery guys were friendly

February 13, 2026
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Reply from Bensons For Beds - Kendal459

We're happy you received excellent service and that our delivery guys were friendly! We appreciate your positive feedback and your time.

Stewart - Bensons Team

Rated 5 out of 5 stars

Excellent service

Excellent service both in store and delivery.

February 4, 2026
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Reply from Bensons For Beds - Kendal459

We appreciate you sharing your great experience with our service in store and with delivery!

Rated 5 out of 5 stars

Great beds and service

Great selection of beds to order from. Delivery on correct date and within the time slot. Everything was perfect.

February 6, 2026
Unprompted review
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Reply from Bensons For Beds - Kendal459

We're happy you found a great selection of beds and that your delivery was on the correct date and within the time slot. We appreciate your positive feedback!

Rated 5 out of 5 stars

Good all round sevice

I had excellent service from the local Benson shop. The sales assistant was knowledgeable and was able to give me constructive advice which helped me make a decision on which and more importantly which mattress to order.

February 5, 2026
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Reply from Bensons For Beds - Kendal459

We're so glad to hear you received excellent service at our shop! It's great to know the sales assistant's knowledge and advice helped you choose the perfect mattress. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent

Excellent service avd very comfy bed

February 5, 2026
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Reply from Bensons For Beds - Kendal459

We're happy you found our service excellent and the bed very comfy! Thank you for your positive feedback; it means a lot to us.

Rated 4 out of 5 stars

Good choice of mattress and d/w by a…

Good choice of mattress and d/w by a knowledgeable assistant

January 23, 2026
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Reply from Bensons For Beds - Kendal459

Thank you for your time with sharing this review with us Caron! Great to hear you found a good choice of mattress and were looked after by a knowledgeable assistant
We truly appreciate your feedback.
Megan at Customer Care✨

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