We didn’t feel rushed, it was easy to test out different mattresses, the bed I’d seen online was there, the assistant we saw made sure we got all the sale deals, didn’t pressure us to buy extra things... See more
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Being able to try before you buy which is so important when buying a new mattress. Glad Bensons shop is still around - hate buying on line without trying it.
Company replied
Have never been in a bed shop and expected it to be a painful experience being pestered by sales types. Instead we had store manager Susan who helped us work out what we wanted and let us make an in... See more
The selection of the beds we chose was great but when they first arrived the delivery people were one in particular was off hand rude and I do not want this man back in my house. we were sent the wron... See more
Company details
About Bensons For Beds - Kendal459
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom
- 1539731871
4.9
Excellent
224 reviews
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Tina made us feel relaxed
Tina made us feel relaxed, and provided much laughter during our visit, with her battle with the PDQ machine.
She even managed to charge me twice, but refunded the 2nd one later in the day.
Well Recommended for a laugh.
Looking forward to receiving the bed, it was an experience we shall laugh about for many a day.
May 15, 2023
Reply from Bensons For Beds - Kendal459
This is such a wonderful review Peter! We really appreciate your feedback and will be sure to pass on your lovely comments. -Team Bensons
Popped into the Kendal store…
Popped into the Kendal store and was greeted by Tina. Smashing lady, really helpful, not overbearing and made us feel under no pressure to make a decision or to purchase there and then. We worked out a good package of products we needed and made a saving in the sale as well. Very happy and would recommend Benson for Beds Kendal branch.
May 14, 2023
Reply from Bensons For Beds - Kendal459
This is fantastic to hear! We're thrilled to hear Tina was able to help ❤ -Megan
Staff pleasent and helpful
April 25, 2023
Good Friendly Service
April 23, 2023
I was dealt with efficiently and…
I was dealt with efficiently and effortlessly.
The young lady was polite and confident in her ability.
April 15, 2023
Staff attentive to our needs
Staff attentive to our needs, delivery on time, good people at all levels made dealing with them easy, even to paying!
April 18, 2023
Sue was very knowledgeable and helped…
Sue was very knowledgeable and helped me through the process of deciding on the right beds and furniture to match.
April 13, 2023
very good customer service
April 10, 2023
Fantastic customer service
The staff were helpful, polite, friendly and knowledgeable. I felt that they valued me as a customer and as a result provided exceptional customer service.
April 10, 2023
Great help by the showroom staff, have already recommended
Great staff, very informative
April 6, 2023
From purchase to delivery everyone…
From purchase to delivery everyone helpful and efficient.
March 18, 2023
Great customer service and delivery
March 29, 2023
Very friendly and knowledgeable staff
March 5, 2023
Service. The ladies in the store were very…
The ladies in the store were very knowledgeable and helpful. A pleasant experience.
February 24, 2023
The whole experience was good at…
The whole experience was good at Benson's Kendal. I have forgotten the names of the 2 assistants there but the young girl who mainly attended to me was cheerful, informative and extremely helpful in finding the right mattress and accessories at a price affordable for me. She was being overseen by an older lady and together they provided a great service. I felt like Goldilocks finding the perfect mattress for me. A happy shopping experience throughout.
February 22, 2023
Fabulous service from fabulous people
Fabulous service from fabulous people. Everything went smoothly and the people involved were friendly and helpful.
February 14, 2023
Lack of communication between shop and…
Lack of communication between shop and operations meant that despite requesting delivery by small van because of narrow gates the company had to delay delivery yet again. Detailed instructions never passed on to poor old delivery men so i had to go out and find them 1 mile away. The customer doesn't matter!
February 6, 2023
Unprompted review
Excellent customer service
February 2, 2023
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