Bensons For Beds - Kendal459 Reviews 

212
TrustScore 5 out of 5

4.9

Unit 1 Stockbeck Mill, Longpool, LA9 6HP Kendal, Cumbria, GB


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Rated 5 out of 5 stars

Good discussion on options we were interested in, ordering process quick and efficient, helpful info mattress could be changed or money back. Delivery crew Stew and Lee worked very quickly to remove o... See more

Company replied

Rated 5 out of 5 stars

The assistant in the kendal branch was very helpful, made purchasing the bed a very slick and satisfying process, she ensured that the delivery day suited our needs precisely. On delivery the co... See more

Company replied

Rated 4 out of 5 stars

The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assi... See more

Rated 5 out of 5 stars

The staff are extremely helpful and very efficient. I went in they talked me through the size choices I had, went through all the measurements and totally sorted me out, with patience and great knowle... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Kendal459

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom

  • 1539731871

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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4.9

All reviews

(212)

26,268 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole experience was good at…

The whole experience was good at Benson's Kendal. I have forgotten the names of the 2 assistants there but the young girl who mainly attended to me was cheerful, informative and extremely helpful in finding the right mattress and accessories at a price affordable for me. She was being overseen by an older lady and together they provided a great service. I felt like Goldilocks finding the perfect mattress for me. A happy shopping experience throughout.

February 22, 2023
Rated 1 out of 5 stars

Lack of communication between shop and…

Lack of communication between shop and operations meant that despite requesting delivery by small van because of narrow gates the company had to delay delivery yet again. Detailed instructions never passed on to poor old delivery men so i had to go out and find them 1 mile away. The customer doesn't matter!

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Tina and Chloe were so helpful

Tina and Chloe were so helpful and understood our needs. They helped us choose the right product and also helped us save money in the process. Brilliant job. It restored my faith in shopping in store over online

January 28, 2023
Rated 5 out of 5 stars

The staff are extremely helpful and…

The staff are extremely helpful and very efficient. I went in they talked me through the size choices I had, went through all the measurements and totally sorted me out, with patience and great knowledge. I was seen by Sue who was amazing and then saw other staff members for the paper work, who were also excellent. Thankyou

January 21, 2023
Rated 1 out of 5 stars

Please avoid buying beds from Bensons…

Please do not buy beds from this company if you want a delivery on a promised date, IT WONT HAPPEN. Our delivery was put back a week. On the day before the second scheduled delivery we were told at 3pm that only 2 of the 3 items would be delivered. They couldn’t say when the rest would arrive. We have travelled 150 miles to accept these beds & now have to travel back & back again when we eventually find out when if ever the last item will arrive. Had a text 3 days ago advising exact time for delivery, but that’s just nonsense as it happens. We bought a bed in Scarborough 3 weeks ago from an independent family run company and it was delivered within 5 days.

January 18, 2023
Unprompted review
Rated 4 out of 5 stars

The staff were pleasant and helpful

The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assistant put us on a bed first that was £1500 so anything cheaper then felt cheap compared. The result was that we ended up going massively over budget which I’m sure was the whole point.

December 28, 2022

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