Nathan at Kidderminster Bensons for Beds helped us select and buy a bed, Tempur mattress and 5 door wardrobe. Nathan was great from start to finish, friendly, and very patient with us. The communicati... See more
Company replied
Location
Switch locationUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit throu... See more
Nathan provided excellent advice and guidance throughout our visit and demonstrated outstanding product knowledge. He was friendly, professional and really took the time to understand what we were... See more
Branch member of staff couldn't have been more knowledgeable about your products. He provided excellent detailed information with which we were able to make our decision on what was best for us to bu... See more
Company replied
Company details
About Bensons For Beds - Kidderminster373
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, United Kingdom
- 1562747833
4.9
Excellent
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kidderminster Bensons for Beds - Nathan
Nathan at Kidderminster Bensons for Beds helped us select and buy a bed, Tempur mattress and 5 door wardrobe. Nathan was great from start to finish, friendly, and very patient with us. The communication and delivery from Bensons for Beds was excellent and the delivery and installation guys were all friendly and helpful. We are very happy with everything we have received and would definitely use Bensons for Beds in Kidderminster again.
September 11, 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
Good afternoon Matthew, thank you for purchasing from Bensons for Beds Kidderminster we're glad that you are happy with your purchase
Reply from Bensons For Beds - Kidderminster373
Good afternoon David thank you for your kind comments we always aim to give the best service in Kidderminster
Tom was an excellent salesperson
Tom was an excellent salesperson, who pointed us in the right direction for our new mattress. He really took the time to listen to our needs and sorted us exactly the right mattress. So much so I can’t recommend him enough
August 20, 2026
Reply from Bensons For Beds - Kidderminster373
Hello Glyn,
Thank you for your fantastic feedback! 😊 We're delighted to hear that Tom provided such excellent service while helping you choose your new mattress.
Taking the time to listen and understand each customer's individual needs is so important, and it's wonderful to know that Tom guided you towards the perfect mattress for you. We'll be sure to pass on your kind words and recommendation, which we're sure will mean a lot to him.
Thank you for choosing Bensons for Beds. We hope you enjoy many comfortable and restful nights on your new mattress,
Megan | Customer Care Specialist⭐
Benson for Beds Kidderminster
Nathan provided excellent advice and guidance throughout our visit and demonstrated outstanding product knowledge. He was friendly, professional and really took the time to understand what we were looking for.
His knowledge and helpful approach gave us complete confidence in our decision, and he was ultimately the reason we chose to purchase our new bed from Benson for Beds.
A real credit to the company — thank you, Nathan!
August 29, 2026
Unprompted review
Invaluable instore advice and guidence
Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit through our front door which is quite important.
August 28, 2026
Buying with Bella
Bella was polite , well spoken and knowledgeable. I appreciated her allowing us to think and look. We didn’t buy on the day but went back the next day.
Great service and great bed and mattress were British made
August 21, 2026
Reply from Bensons For Beds - Kidderminster373
Hey Paul,
Bella sounds fantastic! 😊 Polite, knowledgeable, and happy to give you space to browse without any pressure. We're thrilled you found the perfect British-made bed and mattress, and we'll be sure to pass your kind words on to Bella! 🛏️
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
A very easy purchase and delivery
August 20, 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We're so pleased to hear that your purchase and delivery experience was easy. Thank you for your positive feedback!
Team Bensons
Dave Branch member of staff couldn't have been more helpful…
Branch member of staff couldn't have been more knowledgeable about your products.
He provided excellent detailed information with which we were able to make our decision on what was best for us to buy for our requirements.
August 23, 2026
Reply from Bensons For Beds - Kidderminster373
We're delighted to hear that a member of our branch staff provided such knowledgeable and detailed information. It's wonderful that their expertise helped you make the best decision for your requirements. Thank you for your positive feedback!
Team Bensons
Great experience from start to finish
Great experience from start to finish. The gentleman was very helpful and polite, many thanks
August 3, 2026
Reply from Bensons For Beds - Kidderminster373
We're so pleased to hear you had a great experience from start to finish! It's wonderful to know our team member was very helpful and polite. Thank you for your kind words!
Team Bensons
Good product delivered as pri
July 10, 2026
Reply from Bensons For Beds - Kidderminster373
Thank you for your wonderful review! We are so pleased to hear that you are happy with the product and its delivery. We truly appreciate your feedback!
Great choice of beds amazing deals…
Great choice of beds amazing deals great staff what's not to love ❤️
June 26, 2026
Reply from Bensons For Beds - Kidderminster373
We're so pleased you found a great selection of beds and appreciated our amazing deals and wonderful staff!
Team Bensons
Very good service from start to finish
Very good service from start to finish. Good sales team at Kidderminster. I was given good advice, as I have a lower back issue, and I didn't feel pressured into buying. I was told well in advance, my delivery slot, then I had a phone call day before with a 2 hour slot, then I was rang with 3o mins before delivery. The 2 chaps delivering were extremely polite
June 28, 2026
Reply from Bensons For Beds - Kidderminster373
We're so pleased to hear you had such a good experience from start to finish! It's wonderful that our sales team provided helpful advice without pressure, especially with your back issue. We're also glad our delivery updates and polite delivery team met your expectations.
Team Bensons
Reply from Bensons For Beds - Kidderminster373
We appreciate your kind words about our team. We are glad we could help.
Team Bensons
Excellent from start to finish
Excellent from start to finish, every question answered on time delivery and fitting spot on, definitely recommend bensons. Perfect service.
June 20, 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We're so pleased you received excellent service from start to finish! We appreciate your recommendation and wonderful feedback.
Team Bensons
The sales person Mike was brilliant and…
The sales person Mike was brilliant and we got everything we wanted in our bed we are very happy thank you
May 27, 2026
Reply from Bensons For Beds - Kidderminster373
We're so pleased our team helped you find the perfect bed. Thank you for your kind words!
Team Bensons
So pleased with our New mattress…
So pleased with our New mattress friendly helpful staff & got the right firmness The delivery was really good had a time slot & Gary rang just before they delivered the mattress was kept updated & checking where they were on the map Gary & Warren were really friendly & polite
May 16, 2026
Reply from Bensons For Beds - Kidderminster373
We're so pleased you're happy with your new mattress and the helpfulness of our team! It's wonderful that the delivery process was smooth and efficient. Thank you for your kind words!
Team Bensons
First rate service
First rate service. We were kept up to date with our delivery times and the delivery team were very friendly and professional. Everyone from the staff in the showrooms to the delivery team did a wonderful job. Thank you Bensons for Beds.
May 17, 2026
Reply from Bensons For Beds - Kidderminster373
We're so happy to hear about the first-rate service you received! It's great that you were kept updated and that our team was friendly and professional. Thank you for your kind words.
Team Bensons
Super bed
Super, high quality bed. Extremely well made and made here in the UK 🇬🇧
Very happy 😊
May 11, 2026
Reply from Bensons For Beds - Kidderminster373
We're so pleased you're happy with your high-quality, UK-made bed! We appreciate your kind words.
Team Bensons - Jess
Your delivery team kept us updated with…
Your delivery team kept us updated with the delivery time and were very polite and helpful.
May 3, 2026
Reply from Bensons For Beds - Kidderminster373
We appreciate you sharing your feedback! We are so glad the delivery team kept you informed and provided polite, helpful service.
Team Bensons
Reply from Bensons For Beds - Kidderminster373
We appreciate your lovely feedback! We're so happy to hear that you find the bed beautiful and that our team provided excellent support.
Team Bensons
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.