Branch member of staff couldn't have been more knowledgeable about your products. He provided excellent detailed information with which we were able to make our decision on what was best for us to bu... See more
Company replied
Location
Switch locationUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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See what reviewers are saying
Bella was polite , well spoken and knowledgeable. I appreciated her allowing us to think and look. We didn’t buy on the day but went back the next day. Great service and great bed and mattress were... See more
Salesman was very helpful and a quick sale. Regular updates on delivery and reminder of delivery date. Tracking available showing location of lorry and number of your drop off out of total number... See more
Company replied
Very good service from start to finish. Good sales team at Kidderminster. I was given good advice, as I have a lower back issue, and I didn't feel pressured into buying. I was told well in advance, my... See more
Company replied
Company details
About Bensons For Beds - Kidderminster373
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, United Kingdom
- 1562747833
4.9
Excellent
266 reviews
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Reply from Bensons For Beds - Kidderminster373
Thank you! Fantastic feedback — we love hearing everything was great, fabulous, and fantastic!
Thanks again for your support – we truly appreciate it,
Megan at Customer Care
Reply from Bensons For Beds - Kidderminster373
We’re so glad you received great service and delivery. Really appreciate your feedback and wish you a peaceful nights sleep,
Megan at Customer Care
Great knowledge about all the beds and mattresses
Purchased 2 beds today one online and one in store, great customer service from the guys down at Kidderminster store, was so informative on all beds that was in the showroom.
March 15, 2026
Reply from Bensons For Beds - Kidderminster373
Thank you so much! We really appreciate your custom both online and in store. Great to hear the team at our Kidderminster store looked after you so well and gave you all the information you needed. Enjoy your new beds,
Megan at Customer Care💜
Great communication throughout,delivery…
Great communication throughout,delivery on time and phone call to say they were on way ,great ottoman bed no complaints.
March 12, 2026
Reply from Bensons For Beds - Kidderminster373
hayley richards,
We're happy to hear that you had a great experience with our communication and delivery service. Thank you for your positive feedback on the ottoman bed!
Team Bensons - Jessica
Reply from Bensons For Beds - Kidderminster373
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
Very efficient delivery on time
January 20, 2026
Reply from Bensons For Beds - Kidderminster373
We're so happy your delivery was efficient and on time. Thank you for your positive feedback; it means a lot to us.
Stewart - Team Bensons
Mattress
Great experience from choosing the right mattress to delivery. Friendly, experienced staff at showroom, kept informed on delivery times and days and delivered on time by friendly helpful staff.
February 14, 2026
Reply from Bensons For Beds - Kidderminster373
We're delighted your experience, from choosing your mattress to delivery, was great! It's wonderful to hear our showroom and delivery teams were friendly and helpful, and that you were kept informed. Thank you for your positive review Kev – Lauryn at Customer Care 💜
Excellent service from start to Finish.
February 6, 2026
Reply from Bensons For Beds - Kidderminster373
We are happy to learn that you received excellent service from beginning to end. Thank you for your positive feedback.
Great staff with brilliant knowledge
February 5, 2026
Reply from Bensons For Beds - Kidderminster373
We appreciate you sharing that our staff has great knowledge! We're so happy to hear that they were brilliant and helpful to you.
Replacement memory foam mattress.
Warm and friendly welcome. Found what were looking for and ended up buying an alternative replacement mattress.
February 3, 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We're so happy you received a warm welcome and found a great replacement mattress! We appreciate you sharing your positive experience with us.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
A fantastic experience from the first…
A fantastic experience from the first time we visited the store until delivery.
Great staff and superior quality merchandise.
January 29, 2026
Reply from Bensons For Beds - Kidderminster373
We appreciate your positive feedback! We're happy to hear that you had a fantastic experience from your initial store visit through the merchandise delivery, and that you appreciated our staff.
Purchase during the sales
I bought a new mattress during the sales. It was delivered exactly when they said it would be. Excellent communications through the whole process.
January 29, 2026
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that you had a positive experience with your recent mattress purchase! We appreciate you mentioning our excellent communication and timely delivery. Thanks for your feedback!
Nathan the salesman was very helpful…
Nathan the salesman was very helpful and knowledgeable. No hard sell.
Delivery was on time, very good comms, friendly and professional.
January 23, 2026
Reply from Bensons For Beds - Kidderminster373
We're so glad to hear that you found our team member helpful and knowledgeable, and that you were pleased with our delivery and communication. We appreciate your feedback!
Great bed and great delivery service!
January 22, 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We're happy you are pleased with the bed and delivery service! Thank you for your positive feedback.
Can't be faulted
Great advice in the shop - answered all our queries. Delivery went fine - received confirmation of delivery, arrived on time and was delivered to room.
January 11, 2026
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that you received great advice in our shop and that all your questions were answered. We're glad the delivery went smoothly!
Grand job
The service was second to non. Salesman was happy to spend however much time to help. The drivers John and Austin went above and beyond to get a very large mattress up a pretty tight set of stairs.
January 15, 2026
Reply from Bensons For Beds - Kidderminster373
We're glad you enjoyed your experience. It's wonderful to hear that our sales team was helpful and our delivery team went the extra mile to ensure your satisfaction with the delivery of your new mattress.
Great service from the start
Great service from the start. Nice friendly staff in store, helpful in picking the best bed for what we needed to suit the budget we had. The delivery was excellent, good communication and very happy with the service so far. Not yet set the bed up and used it so can’t give feedback on that, however we have used Bensons before and never had any issues.
January 15, 2026
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that you received great service and found our staff friendly and helpful in choosing a bed to suit your needs and budget. We appreciate your positive feedback regarding the excellent delivery and communication.
Two single mattresses
The salesperson Tom made us feel at ease and gave us all the information we needed to complete our purchase
January 9, 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We’re so glad Tom made you feel at ease and provided all the info you needed for a smooth purchase – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Excellent service in store when…
Excellent service in store when choosing Bed. Delivery and assembly was well organised and we couldn't fault the overall service.
January 11, 2026
Reply from Bensons For Beds - Kidderminster373
We're delighted to hear you received excellent service while choosing your bed and that the delivery and assembly was well-organized. Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Kidderminster373
We are pleased you are happy with the service received. Thank you for your positive review – Lauryn at Customer Care 💜
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