Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit throu... See more
Location
Switch locationUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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Branch member of staff couldn't have been more knowledgeable about your products. He provided excellent detailed information with which we were able to make our decision on what was best for us to bu... See more
Company replied
Bella was polite , well spoken and knowledgeable. I appreciated her allowing us to think and look. We didn’t buy on the day but went back the next day. Great service and great bed and mattress were... See more
Salesman was very helpful and a quick sale. Regular updates on delivery and reminder of delivery date. Tracking available showing location of lorry and number of your drop off out of total number... See more
Company replied
Company details
About Bensons For Beds - Kidderminster373
Written by the company
Contact info
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, United Kingdom
- 1562747833
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Professional and informative assistance…
Professional and informative assistance given.
The staff were very helpful and had…
The staff were very helpful and had good product knowledge, with out being overly pushy.
well trained experienced staff
well trained experienced staff, in particular Peter, helped and advised.
we were so pleased we did not go to the competitor next door
Very polite helpful and really knew the…
Very polite helpful and really knew the products.
Helpful staff very professional
Helpful staff very professional. Gave us time to decide ourselves with good information
Great Customer service
Great Customer service, given plenty of time to select the bed and mattress we wanted. I would recommend this store. Our salesman Thomas was friendly and provided all the information we required.
The salesman was very polite and…
The salesman was very polite and informative. He explained everything very clearly
Great experience with Bensons Kidderminster.
Great experience. Very Knowledgable, no pushy sales, just really friendly which was a refreshing change in a large retail store of this nature. We were served by Mel, really good service.
Great advise and guidance in purchasing the right mattress
Great experience through advise and guidance on the variety of mattresses to ensure our comfort level was met. The Sales Advisor ( named Mel ) answered all of our questions and gave comprehensive instruction on after care.
Nothing was too much trouble
Nothing was too much trouble. Very pleasant and left us alone to choose what we wanted. Very good shopping experience thank you Melvyn.
easy access
Good clear displays and all mattresses easy to try for comfort .Staff were friendly and helpful.
Bed is excellent
My experience at Bensons beds, was very good, ordered a electric ottoman bed which is excellent, it was the first electric bed that the installers had put in.
But the next day in my emails, I was told that I could have had 2 new pillows, with my new bed, so I telephoned the Kidderminster store, and was told that they would get back to me the following day, weeks later I am still waiting, very poor customer service. Which is why I could only give it 3 stars.
Very helpful
Very helpful - informative. Actually sold me the right product for me and not what was most expensive!
Excellent service
Tom was so engaging and helpful. We were greeted with a smile as soon as we entered the store. His style is to support and inform your choice rather than a hard sell. We appreciate his knowledge of each product we viewed making our choices easy.
Nathan was great throughout the buying…
Nathan was great throughout the buying process
Very helpful.
Awesome service from Tom.
Tom from the Kidderminster store was mega helpful. We got what we wanted and all questions were answered.
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