Bought a new Tempur mattress from Bensons For Beds in Leamington Spa. Shop assistants were very knowledgeable and professional. Mattress was purchased in sale so price was very competitive. Was kept u... See more
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Bought a new Tempur mattress from Bensons For Beds in Leamington Spa. Shop assistants were very knowledgeable and professional. Mattress was purchased in sale so price was very competitive. Was kept u... See more
Company replied
Great service from your colleague at your Leamington Spa brand (have completely forgotten his name, Richard - I could be wrong as only going by other reviews- middle aged gentleman with glasses)! Real... See more
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We met Richard yesterday while we kicked off our hunt for a new bed. He guided my wife and I thro Benson's large range of beds including the interesting pressure testing setup. We made our minds up o... See more
Extremely informative and patient review of of our needs. Catherine who explained everything to us answered our questions thoroughly and was very professional. Also there was no push for a sale, le... See more
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Unit 1 Myton Road, CV31 3NY, Leamington Spa, Warwickshire, United Kingdom
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We visited the Leamington spa store and they were very helpful with selecting a bed. Best part of the service was the delivery both guys were exceptional despite a logistics hiccup. Kept me in the loop the whole team
Great service
No pressure from store staff and all were really polite and helpful.
Delivered on time.
Stress and hassle free.
The Hip-hop bed looked stylish and was easy to order. Prompt delivery and good tracking system to see when it would be delivered. Cheerful delivery team taking boxes upstairs. Straight forward assembly.
Bensons were very good and helpful, especially Scarlett in the Leamington store
Helpful & knowledgeable sales assistant. Good range of products at competitive prices.
A very good and quick service, everything was explained well and no pressure to buy.
Friendly, informative , not pushy but offered alternatives to my thought process before going in store.
Went with this idea of what I wanted but left with something different. That warm and fuzzy feeling that you made the right choice.
I told them what kind of bed I wanted . They helped me find the best deal .
Richard was very knowledgeable and listened to our requirements, taking time to understand our needs. We started by laying on the ‘Sleep Pro’ device (bed) which showed your pressure points, which was useful. We then tried a number of different mattresses, and Richard was very patient.
Lovely professional friendly advice without pressure
Richard at the Leamington spa branch was excellent, very knowledgeable on the characteristics of all beds and had a professional manner.
Don't buy any pillows in store. Returns policy is different if you bought on line. I tried to return a brand new pillow still in original packaging the next day to Leamington Spa store and was told no returns if bought in store but i would have been able to if i had bought online. What's the difference i asked, because i'd have paid a delivery charge - what?!
Knowledgeable and friendly staff provide us valuable advice
Our experience of buying a new bed from Bensons was exceptionally easy . Richard the sales Manager was very informative & was able to answer all our queries . We felt we were in good hands & we’re very happy with what we purchased .
Very good customer service. The staff member had a very good knowledge of products. Very attentive, showed us combinations of beds, costings and did not push us to buy.
N.B We live in Solihull and on the website it states there is a branch on Solihull retail park, it closed nearly 2 years ago. Why it's still showing as open for business is annoying.
Very disappointed ☹️
You pay upfront
You don’t receive all of your order at the same time . 😡
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