Bought a new Tempur mattress from Bensons For Beds in Leamington Spa. Shop assistants were very knowledgeable and professional. Mattress was purchased in sale so price was very competitive. Was kept u... See more
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Great service from your colleague at your Leamington Spa brand (have completely forgotten his name, Richard - I could be wrong as only going by other reviews- middle aged gentleman with glasses)! Real... See more
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We met Richard yesterday while we kicked off our hunt for a new bed. He guided my wife and I thro Benson's large range of beds including the interesting pressure testing setup. We made our minds up o... See more
Extremely informative and patient review of of our needs. Catherine who explained everything to us answered our questions thoroughly and was very professional. Also there was no push for a sale, le... See more
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Company details
About Bensons For Beds - Leamington Spa535
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1 Myton Road, CV31 3NY, Leamington Spa, Warwickshire, United Kingdom
- 1926316064
4.7
Excellent
240 reviews
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Great mattress and lovely staff
September 23, 2023
Good service
September 19, 2023
Friendly professional advice.
September 19, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
very knowledgeable, helpful staff who guide you
The salesman was very knowledgeable and helped us to navigate the different types of beds. A very good experience as he was so polite and helpful. Thank you.
August 8, 2023
Reply from Bensons For Beds - Leamington Spa535
Hello Janice,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Very welcoming without the ‘heavy sales…
Very welcoming without the ‘heavy sales pitch’. Elizabeth at the store in Leamington Spa was extremely helpful and knowledgable. The product range is excellent and flexibility around delivery is also really appreciated.
July 29, 2023
Reply from Bensons For Beds - Leamington Spa535
Hello Lynne,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Elizabeth can be aware of a great job she is doing. - Team Bensons
Reliance on i pad poor experience takes…
Reliance on i pad poor experience takes too long should have taken 1/2 time as a result reduced order to escape !!
July 28, 2023
Reply from Bensons For Beds - Leamington Spa535
Hi David,
We're sorry to hear you feel this way and sincerely apologise for any inconvenience caused. We have taken on board your feedback and we'll be sure to pass this on accordingly.
Thank you,
Team Bensons
Relaxed and very helpful visit
Attention to detail, not ‘pushy’. Friendly, helpful and very professional.
July 17, 2023
Reply from Bensons For Beds - Leamington Spa535
Hi Mr Lewis, Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Sharp pencil
My wife and I had gone to the store looking for a competitively priced bed whilst waiting for some furniture to be returned from our home in Spain. We had a budget which we quickly realised we needed to exceed. Thankfully, the store team pointed us toward a display model that had been reduced in price which was still above our budget. However, with a sharp pencil they reduced the price further making the sale more palatable. The team were professionally and courteous throughout. Really helpful. Thank you!
July 12, 2023
Reply from Bensons For Beds - Leamington Spa535
Thankyou so much for your review, we are so pleased that we were able to find something within our range that can be accessible with every budget - Team Bensons
Excellent service by Stefan at the Leamingston Spa store
Stefan at the Leamington Spa store provided excellent customer service, he knew his stuff, was very patient with us, and made the process easy to find what we wanted. I would strongly recommend him, thanks a lot.
July 7, 2023
Reply from Bensons For Beds - Leamington Spa535
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Stefan can be given the credit he deserves. - Team Bensons
Liz was extremely helpful
Liz was extremely helpful, quick to sign up and help us in anyway she could. Very grateful and love our bed. Thank you liz!
June 30, 2023
Reply from Bensons For Beds - Leamington Spa535
This is wonderful to hear! We'll be sure to pass on your lovely feedback. -Team Bensons
Elizabeth Green who I spoke to was very…
Elizabeth Green who I spoke to was very polite cheerful plus very helpful.could not fault her.
June 27, 2023
Reply from Bensons For Beds - Leamington Spa535
What an amazing review! Thank you for taking the time to highlight Elizabeth and her excellent service Alexander -Team Bensons
Bed Purchase
Scarlet was particularly helpful, supportive and patient with us and helpfully guided us through the various options needed to meet our requirements.
June 20, 2023
Reply from Bensons For Beds - Leamington Spa535
Thank you for your feedback! We really appreciate the time taken to leave us this review and we are thrilled Scarlet was so helpful for you -Team Bensons
The staff members were/are customer…
The staff members were/are customer focused. The choice of products on offer.
June 17, 2023
Reply from Bensons For Beds - Leamington Spa535
Hi Dereck, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Leamington Spa store.
Team Bensons
staff friendly knowledgeable made to…
staff friendly knowledgeable made to feel welcome , no pushy sales
June 18, 2023
Reply from Bensons For Beds - Leamington Spa535
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Leamington Spa store.
Team Bensons
Great service
Really welcoming. Great service lots of information on payment plans to get the bed you want.
June 17, 2023
Reply from Bensons For Beds - Leamington Spa535
Thank you for your feedback! It's lovely to hear you had a positive experience and we trust you will continue to do so -Team Bensons
Customer Service
I purchased a mattress yesturday from Benson for Beds in Leamington Spa.
As soon as I entered I was approached and a lovely lady came and helped me to choose the perfect mattress for my sleeping style. The mattress I chose was incredible. She really listened to what i said, and if i didn’t like one she knew exactly what once to try next. She really knew what she was talking about.
After going through all paper work and delivery information, as we got the card out to pay, we were then told the price. I would of preferred to know how much it was before sitting down and going through all paperwork. I am still pleased with the purchase but the cost could of been mentioned earlier on.
June 4, 2023
Reply from Bensons For Beds - Leamington Spa535
Hi Amy, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Leamington Spa store.
Team Bensons
A happy customer, a repeat purchase
The choice of mattresses were great, the staff was super courteous
May 31, 2023
Reply from Bensons For Beds - Leamington Spa535
Hi Subhadip, Thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Leamington Spa store.
Team Bensons
Very helpful member of staff
May 31, 2023
Reply from Bensons For Beds - Leamington Spa535
Thank you for your feedback! -Team Bensons
Reply from Bensons For Beds - Leamington Spa535
This is amazing feedback Marian! -Team Bensons
Mr. Fabio Ferreira
Ms. Liz was very empathy and patiently shown the differences between mattress densities.
May 27, 2023
Reply from Bensons For Beds - Leamington Spa535
We're thrilled to hear Liz was so helpful! -Team Bensons
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