Craig was friendly and approachable. He made the experience of finding a mattress feel easy. We used sleep match at another branch and we were able to find a perfect mattress for both of us. Craig hel... See more
Location
Switch locationUnit 2 Crown Point Rp, Junction Street, LS10 1ET Leeds, Yorkshire, GB
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Jill was very helpful and provided invaluable advice on the correct mattress type for us. Speedy delivery a few days after we placed our order, Steve and Nick did a great job of delivering to our new... See more
Outstanding service from start to finish! The entire buying process was smooth; the staff were friendly and helpful without being pushy, and delivery was right on time. The quality of the mattress is... See more
Although we ordered the mattress online, we went into the Leeds Crown Point store to try the mattresses out. Staff were friendly, and there was a really good range of mattresses at all price points.... See more
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Company details
About Bensons For Beds - Leeds Crown Point492
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Crown Point Rp, Junction Street, LS10 1ET, Leeds, Yorkshire, United Kingdom
- 1132427355
4.8
Excellent
467 reviews
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From the showroom to delivery
From the showroom to delivery, the staff were friendly, welcoming, knowledgeable and efficient. No pushy sales, just helpful assistance. I am now enjoying my new medium firm mattress with a 5 year guarantee.
October 6, 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed a friendly, helpful experience from showroom to delivery. Enjoy your new mattress and the peace of mind with the 5-year guarantee!
Best Wishes,
Megan
Bensons for Beds Customer Care
Helpfull sales person
September 30, 2025
Reply from Bensons For Beds - Leeds Crown Point492
Thanks for the kind words—our team loves to help!
We hope to welcome you again in the future,
Megan at Customer Care
Great service
The assistant was helpful without being pushy. It made the purchase feel easy.
September 25, 2025
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate you sharing your experience. We are so glad the assistant was helpful and made your purchase feel easy. Thanks for the feedback.
Thank you,
Lauryn at Customer Care
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate your feedback! We're so glad our welcoming and polite staff had time to assist you with your questions.
Thank you,
Lauryn at Customer Care.
A very store
We were very quick finding the best bed for us ,because of the knowledge of the staff. The overall store presentation was exalent.
September 13, 2025
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your review! Our team is dedicated to providing exceptional service and helping you find the perfect bed for your needs. We take pride in maintaining a top-notch store presentation for a comfortable shopping experience. We look forward to seeing you again soon!
Jane was great
Jane was great: asked appropriate questions to facilitate understanding my needs, was kind, knowledgeable, and did a great job explaining how the purchase and delivery processes worked.
September 9, 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that you found the interaction so helpful. It's great to know the explanation of the purchase and delivery processes was clear and thorough. We appreciate your positive feedback.
Best Wishes,
Megan at Customer Care
I found the Bensons for bed website…
I found the Bensons for bed website easy to use, compare mattress quality ,price, features and warranty coverage and I also have variations on payment methods and finance.
September 7, 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that you found our website easy to use for comparing mattresses based on quality, price, features, warranty, and payment options. Thank you for your positive feedback!
Take care,
Megan at Customer Care
The sales person jill was friendly and…
The sales person jill was friendly and knowledgeable on all the products we looked she wasn't pushy and left us to make our own choice making it a pleasant experience
September 4, 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're delighted to hear that our team member's knowledge and friendly, no-pressure approach made your experience so pleasant. Thank you for sharing your positive feedback with us! Take care,
Megan at Customer Care
I recently had a fantastic experience…
I recently had a fantastic experience at Bensons Bed Shop thanks to Sonya. From the moment we walked in, she was incredibly welcoming, helpful, and knowledgeable. She took the time to understand what we were looking for and guided us through the different options without ever being pushy.
Her expertise really stood out—she explained the differences between the mattresses and pillows in a way that made it easy to choose the right bed for our needs. Sonya’s friendly manner and genuine care made the whole process stress-free and enjoyable.
Thanks to her guidance, we left feeling confident that we had made the perfect choice. I couldn’t recommend Sonya highly enough—if you’re buying a bed, she’s the person to see!
August 31, 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate you sharing your positive experience at Bensons. It's great to hear that our team member was welcoming, helpful, and knowledgeable, guiding you to the perfect bed. We're glad that her expertise made the process stress-free and enjoyable. Thank you for your recommendation, Megan at Customer Care
They said they going help with my base…
They said they going help with my base and never did left message on trust pilot to make them look good don't trust them or used company again my bed wasn't even 5 years old
February 11, 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
We regret to hear that the assistance promised was not provided and that the bed's lifespan was shorter than expected. We'll review this to improve our service. Thanks, Megan at Customer Care
Salesman not pushy and very friendly…
Salesman not pushy and very friendly and knowledgeable, picked up on things we did while there which helped him give the right pointers of which mattress to show us
September 1, 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that our team member provided you with a friendly, informative, and helpful experience. Thank you for sharing your positive feedback; we appreciate it!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that our sales team provided a great, pressure-free experience. Thank you for your positive feedback; it means a lot to us!
Take care, Megan at Customer Care
Great salesperson
Great salesperson, had a really pleasant experience, very informative and sincere.
Left feeling great having purchased a bed at a great price.
Amr was fantastic, an asset to Bensons
August 25, 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that you had a really pleasant and informative experience with our salesperson! It's great you felt so good about your bed purchase and the price. We appreciate your feedback, Megan at Customer Care
The lady who helped us was great…
The lady who helped us was great informative but not pushy.
August 22, 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that the assistance you received was helpful and informative. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate your positive feedback! Our team aims to provide friendly, quick, and easy ordering for everyone. Thank you, Megan at Customer Care
Good service at the store and with…
Good service at the store and with delivery
August 22, 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your positive review! We're happy to hear you had a great experience with our store and delivery services. We strive to provide excellent customer service and we're glad we hit the mark with you. We look forward to serving you again in the future!
Really polite and helpful staff
Really polite and helpful staff, had the Tempur stock in that I wanted to purchase. Swift and easy transaction.
August 12, 2025
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate you sharing your experience! We're happy to hear that our staff was helpful and polite, and that you found the Tempur stock you wanted. Take care, Megan at Customer Care
Great Service
Well firstly let me say a BIG thank you to "SOS" aka Sonya, Olivia, & Shannon, I've been wanting a new bed and wardrobe for sometime now & these girls were great and helped me choose, I haven't received my goods yet but i only just placed my order on Friday 25th July, Bed due in 3 weeks & Wardrobe in 10 weeks, So hopefully i will be able to leave a great review when the arrive, and thanx once again girls! :)
July 25, 2025
Reply from Bensons For Beds - Leeds Crown Point492
Thank you so much for your kind words! We're so glad that Sonya, Olivia, and Shannon were able to help you find the perfect bed and wardrobe. We can't wait for your order to arrive and we're dedicated to ensuring your complete satisfaction. Thank you for choosing our business! Megan at Customer Care
The mattress acquired a lump across the…
The mattress acquired a lump across the middle, returned and another mattress ordered. The same happened again. very disappointed. Had to make several long phone calls. Both times. Had to go to Bensons store again to look again and chose another. Hopefully this one will be ok. waiting delivery.
May 18, 2025
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate you sharing your experience. We're sorry the mattresses developed lumps and you had to make multiple calls and visits. We hope the new mattress meets your expectations.
Thank you,
Megan at Customer Care.
Overall good experience
Overall good experience. Sonia at Leeds Crown Point looked after me very well.
July 11, 2025
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for taking the time to leave a review! We are thrilled to hear that Sonia provided excellent service at our Leeds Crown Point location. We appreciate your business and look forward to seeing you again soon, Megan at Customer Care
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