Excellent service from Bensons, from Gill talking us through our options at the Leeds Crown Point store and processing our order for us, to our mattress being delivered by Colin and Luther in Leeds. T... See more
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Location
Switch locationUnit 2 Crown Point Rp, Junction Street, LS10 1ET Leeds, Yorkshire, GB
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The whole process from buying to delivering and set up was smooth without any issues . The delivery team Brad Lewis was fantastic with the service . Very professional.
I went into the store looking for a new bed, but was still very much at the browsing stage. I left with absolutely no doubt that I’d bought exactly what I wanted, and at a very competitive price. Am... See more
Company replied
We had a lovely experience felt more like the staff cared rather than they were trying to get a Sale. Jill was great, very helpful and had good knowledge of the products you sell. Youve got an amazing... See more
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Company details
About Bensons For Beds - Leeds Crown Point492
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Crown Point Rp, Junction Street, LS10 1ET, Leeds, Yorkshire, United Kingdom
- 1132427355
4.8
Excellent
487 reviews
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Helpfull staff
October 15, 2026
Unprompted review
The whole process from buying to…
The whole process from buying to delivering and set up was smooth without any issues . The delivery team Brad Lewis was fantastic with the service . Very professional.
October 16, 2026
Delivered on time and the delivery guys…
Delivered on time and the delivery guys brought it up two flights of stairs for me!
October 13, 2026
May use AI-assist with repliesRead more
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Excellant service and a good team work…
Excellant service and a good team work the asembly of my bed was very quick could nt fault the service that was given great sevice happy thanks Bensons
October 12, 2026
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your fantastic review Marie! We're thrilled to hear that you had an excellent experience with our team and that the bed assembly was quick and efficient. Your satisfaction means the world to us. We look forward to seeing you again in the future,
Megan | Customer Care Specialist
Great choice of beds instore
Great choice of beds instore. Loved that they can take your old bed away and assemble your new one. Very friendly and helpful staff who knew what they were talking about.
October 9, 2026
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful review! We're thrilled to hear you loved our bed selection and found our staff helpful. We strive to make your experience as smooth as possible, from removal to assembly. We appreciate your support and look forward to seeing you again,
Megan | Customer Care Specialist
We had a lovely experience felt more…
We had a lovely experience felt more like the staff cared rather than they were trying to get a Sale. Jill was great, very helpful and had good knowledge of the products you sell. Youve got an amazing set of girls at crown point leeds, youd be a fool to lose any of them. We loved picking our mattress and loved meeting the beautiful bunch you have in leeds crown point.. such caring ladies.
October 7, 2026
Reply from Bensons For Beds - Leeds Crown Point492
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a lovely experience and felt cared for by our team. Jill and the rest of the staff at Crown Point work hard to provide excellent service. We appreciate your kind words and hope you enjoy your new mattress,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your kind words! We're thrilled to hear you had an excellent experience with our service. Our team works hard to provide the best for our customers, and your feedback motivates us to keep going. We look forward to serving you again soon!
Excellent service from Bensons
Excellent service from Bensons, from Gill talking us through our options at the Leeds Crown Point store and processing our order for us, to our mattress being delivered by Colin and Luther in Leeds. They also even went out of their way to help us assemble the rest of our bed which was very kind. Thank you for a brilliant service. Would 100% recommend.
September 28, 2026
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your fantastic review! We're thrilled to hear that Gill, Colin, and Luther provided you with excellent service. Our team is dedicated to going the extra mile for our customers. We appreciate your recommendation and look forward to serving you again!
Happy cistomers
A chance call into the Leeds store which had helpful staff particularly Jane who helped us through the prtof choosing a suitable mattress.
September 26, 2026
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your kind words! We're thrilled to hear that Jane provided you with excellent assistance in choosing the perfect mattress. Our team is dedicated to helping our customers find exactly what they need. We look forward to welcoming you back to our Leeds store!
Beds
the assistant was very helpful, he showed us a few different options for bed frames and mattresses and was very patient as we tried different beds
September 24, 2026
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful feedback! We're thrilled to hear that our assistant was helpful and patient during your visit. We strive to provide a great experience and ensure you find the perfect bed. We hope you enjoy your new purchase!
Very efficient service
Helpful, knowledgeable, friendly storeroom staff.
Delivery was quick and efficient and even though you have to pay for the service, the two men who took the old bed apart and removed it and then installed the new bed were friendly, courteous and super efficient
September 26, 2026
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful feedback! We're thrilled to hear that our staff provided you with helpful and friendly service. It's great to know that the delivery team made your experience smooth and efficient. We appreciate your support and look forward to serving you again!
Very helpful staff and a great range of…
Very helpful staff and a great range of products to try . They were patient and showed us anything we may need to try first. Gill deserves a big mention and many thanks from us for her patience .
September 24, 2026
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful review! We're thrilled to hear that our staff, especially Gill, made your experience enjoyable. We take pride in our product range and customer service. Your kind words motivate us to keep providing the best. We look forward to seeing you again soon!
Excellent service
Excellent service, friendly helpful staff. Quick and easy delivery Full assembly recommended couldn't be without it. 5 star service would recommend to anyone
September 17, 2026
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful review! We're thrilled to hear you had a great experience with our team and enjoyed the full assembly service. Your recommendation means a lot to us. We look forward to serving you again in the future!
Brilliant service from start to finish.
Friendly, knowledgeable and helpful staff at the shop in Crown Point Leeds. Delivery team lovely, friendly and professional.
September 15, 2026
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful feedback! We're thrilled to hear that our staff and delivery team made your experience enjoyable. We strive to provide excellent service, and your kind words motivate us to keep it up. We look forward to serving you again soon!
Visit the store for excellent service
I went into the store looking for a new bed, but was still very much at the browsing stage. I left with absolutely no doubt that I’d bought exactly what I wanted, and at a very competitive price.
Amr provided excellent service throughout. He explained everything clearly, practically and concisely, without ever making us feel pressured. His expert knowledge and friendly manner made what could have been a difficult decision, given the amount of choice, feel straightforward.
Thanks again, Amr — excellent service and a genuinely enjoyable buying experience.
September 13, 2026
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
We are so pleased to hear that your browsing experience turned into finding exactly what you wanted at a competitive price! It's wonderful that our team member provided such clear, practical, and concise service without any pressure, making your decision straightforward and enjoyable.
Team Bensons
Knowledgeable and professional staff
Staff were pleasant and helpfull. They knew their products and ensured I got the mattress that was suitable for my needs.Amr in particular made sure that I got exactly what I was looking for.His knowledge of your products was invaluable to my final choice
September 10, 2026
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful review! We're so pleased to hear that our team provided such pleasant and helpful service, ensuring you found the perfect mattress for your needs. It's great to know that our colleague's product knowledge was invaluable in your final choice. We appreciate your kind words!
Team Bensons
We went to the Crown Point store in…
We went to the Crown Point store in Leeds and were advised by Jane. We had bought a bed from Bensons before so we had a good idea of what we wanted. We were shown all the options and the benefits of each and it was explained very clearly by Jane. We decided on the one we liked best and are looking forward to getting it delivered.
August 31, 2026
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful review! We're thrilled to hear that Jane provided you with clear guidance and helped you find the perfect bed. We appreciate your loyalty and can't wait for you to enjoy your new purchase. If you need anything else, feel free to reach out!
Reply from Bensons For Beds - Leeds Crown Point492
We're delighted to hear you received knowledgeable and friendly service! It's great to know you felt supported in making the right choice without any pressure, helping to make your shopping experience a relaxed and positive one.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your kind words! We're thrilled to hear that our staff and delivery team made your experience enjoyable. We appreciate your support and look forward to serving you again soon!
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