Bensons For Beds - Leeds Crown Point492 Reviews 

445
TrustScore 5 out of 5

4.8

Unit 2 Crown Point Rp, Junction Street, LS10 1ET Leeds, Yorkshire, GB


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Rated 5 out of 5 stars

Great experience, Jane at crown point bensons for beds was so informative and provided a caring service which helped me and my partner greatly in choosing the perfect bed! The delivery experience was... See more

Rated 5 out of 5 stars

Amr in the Leeds Crown Point store was fantastic and extremely helpful. He guided us to the right mattress for us and showed excellent customer service. They were able to hold on to the mattress whils... See more

Company replied

Rated 5 out of 5 stars

I ordered a bed a short while ago & was complimentary about the whole instore process. I added that, I hoped the delivery was as smooth & efficient. Was the delivery as smooth & efficient as hoped? A... See more

Company replied

Rated 5 out of 5 stars

Great customer service, gave us lots of options to fit different budgets, explained clearly everything we needed to know


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Leeds Crown Point492

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 Crown Point Rp, Junction Street, LS10 1ET, Leeds, Yorkshire, United Kingdom

  • 1132427355

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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4.8

All reviews

(445)

24,301 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience, Jane at crown point bensons for beds was so informative and provided a caring service which helped me and my partner greatly in choosing the perfect bed! The delivery experience was amazing they were right on time and placed the flat packs up our steep stairs, would definitely recommend!

August 1, 2026
Rated 5 out of 5 stars

Amar in store was great exploring all…

Amar in store was great exploring all the options. Delivery was quick and drivers on time with good communication. Mattress protector was missed off the delivery but this was resolved quickly and received in the post two days later.

July 31, 2026
Rated 5 out of 5 stars

Amr the representative was…

Amr the representative was knowledgeable, helpful. There was no pressure on of us to buy and he spent time to explain the difference between mattresses. We were encouraged to try different ones to ensure we got the most comfortable mattress for us.

July 24, 2026
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Reply from Bensons For Beds - Leeds Crown Point492

Thank you for your wonderful feedback! We're delighted to hear that Amr provided knowledgeable and helpful service, giving you the time and information needed to make the right choice. We'll be sure to pass on your kind words to Amr. Thank you for choosing us, and we hope you enjoy many restful nights on your new mattress! 😊

Rated 5 out of 5 stars

Fabulous servce

From the moment I went into the store to the delivery of my wardrobe and bed I was kept very well informed and was treated with respect.

July 24, 2026
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Reply from Bensons For Beds - Leeds Crown Point492

Thank you for your lovely feedback! We're delighted to hear that you felt well informed throughout your journey with us, from your visit to the store through to the delivery of your wardrobe and bed. Treating our customers with respect and keeping them updated every step of the way is very important to us, so it's wonderful to know we met your expectations. We hope you enjoy your new furniture, and thank you for choosing us! 😊

Rated 5 out of 5 stars

From purchasing our mattress to the…

From purchasing our mattress to the actual delivery the service was first class!

July 20, 2026
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Reply from Bensons For Beds - Leeds Crown Point492

We're so pleased to hear that you experienced first-class service throughout your entire journey with us, from purchasing your mattress to its delivery! Thank you for your wonderful feedback.

Team Bensons

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

July 11, 2026
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Reply from Bensons For Beds - Leeds Crown Point492

We are so pleased you had a positive experience with us. We appreciate your kind words about our knowledgeable team!

Team Bensons

Rated 5 out of 5 stars

Excellent service

Amr in the Leeds Crown Point store was fantastic and extremely helpful. He guided us to the right mattress for us and showed excellent customer service. They were able to hold on to the mattress whilst we waited for our house completion date. It was easy to book in a slot for delivery. The courier called half an hour before arriving and was exactly on time. It was an easy and efficient service and they were also very friendly.

July 16, 2026
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Reply from Bensons For Beds - Leeds Crown Point492

We're so pleased to hear about your excellent experience with us! It's wonderful that our team member provided fantastic and helpful service, guiding you to the right mattress. We're also glad the delivery process was easy, efficient, and friendly.

Rated 5 out of 5 stars

Generally brilliant, but clarify all details

We are delighted with the Benson For Beds experience. The showroom has a great variety of beds, all shapes, sizes, colours, mattresses, and accessories. The staff are courteous, friendly and knowledgeable, guiding us to the best fit for our needs.

Our purchase process was smooth and transparent except for one hiccup. When we placed our deposit, the staff member said we should ask for delivery 2-3 weeks in advance. We did that, only to learn (from a different staff member), that there is a 5 week period, meaning we received our bed over 2 weeks after we had planned. Frustrating, but we believe it to be an honest mistake. Considering the otherwise outstanding quality, it's still 5 stars.

The delivery and construction was quick and efficient. We realised that the bedframe was larger than we expected and they kindly allowed us to change it with a surprisingly low cost overhead and no resistance.

May 5, 2026
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Reply from Bensons For Beds - Leeds Crown Point492

We're so glad to hear you had a positive experience with our showroom, variety, and the helpfulness of our staff in finding the right fit. We sincerely apologize for the miscommunication regarding the delivery timeframe; we understand how frustrating that must have been and appreciate your understanding. It's wonderful to know that the delivery and construction were efficient, and that we could assist with the bedframe change so smoothly.

Rated 5 out of 5 stars

Delivered on time and good quality

Delivered on time and good quality. Effective communication until delivery.

July 10, 2026
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Reply from Bensons For Beds - Leeds Crown Point492

We're so pleased to hear that your delivery was on time and that you found our communication effective. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great service!

I ordered a bed a short while ago & was complimentary about the whole instore process. I added that, I hoped the delivery was as smooth & efficient. Was the delivery as smooth & efficient as hoped? Absolutely!! Cannot praise the whole system sufficiently. The up to date information was helpful. I had to amend our delivery & spoke to the delivery team. They could not have been more helpful. Thank you! Then today Reece & Colin arrived punctually with all we'd ordered. They were personable, respectful of our home & efficient. Great job guys. Thank you.

July 13, 2026
Unprompted review
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Reply from Bensons For Beds - Leeds Crown Point492

We are absolutely thrilled to hear that your delivery experience was so smooth and efficient, exceeding your expectations! It's wonderful that our team could assist you so helpfully with your amendment, and that the delivery itself was punctual and respectful of your home. Thank you for your kind words!

Rated 5 out of 5 stars

Everything went as described

Everything went as planned I was kept informed of delivery exactly as what the excellent sales staff said it would

July 10, 2026
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Reply from Bensons For Beds - Leeds Crown Point492

We're so pleased everything went as planned and that you were kept informed about your delivery, just as our excellent sales staff promised. Thank you for your kind feedback!

Rated 5 out of 5 stars

100% happy with the service special…

100% happy with the service special mention to Jane who helped us to choose the right bed and mattress and Andy and Michael who delivered the products and efficiently fixed it.

July 4, 2026
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Reply from Bensons For Beds - Leeds Crown Point492

We're so pleased to hear you were completely happy with our service. It's wonderful that our colleague helped you choose the right products, and that our delivery team efficiently fixed them.

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