Great experience, Jane at crown point bensons for beds was so informative and provided a caring service which helped me and my partner greatly in choosing the perfect bed! The delivery experience was... See more
Location
Switch locationUnit 2 Crown Point Rp, Junction Street, LS10 1ET Leeds, Yorkshire, GB
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Amr in the Leeds Crown Point store was fantastic and extremely helpful. He guided us to the right mattress for us and showed excellent customer service. They were able to hold on to the mattress whils... See more
Company replied
I ordered a bed a short while ago & was complimentary about the whole instore process. I added that, I hoped the delivery was as smooth & efficient. Was the delivery as smooth & efficient as hoped? A... See more
Company replied
Great customer service, gave us lots of options to fit different budgets, explained clearly everything we needed to know
Company details
About Bensons For Beds - Leeds Crown Point492
Written by the company
Contact info
Unit 2 Crown Point Rp, Junction Street, LS10 1ET, Leeds, Yorkshire, United Kingdom
- 1132427355
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Great experience
Great experience, Jane at crown point bensons for beds was so informative and provided a caring service which helped me and my partner greatly in choosing the perfect bed! The delivery experience was amazing they were right on time and placed the flat packs up our steep stairs, would definitely recommend!
Great customer service
Great customer service, gave us lots of options to fit different budgets, explained clearly everything we needed to know
Good products and services
Good customer service in store, good delivery period and update, on time delivery date and time.
Amar in store was great exploring all…
Amar in store was great exploring all the options. Delivery was quick and drivers on time with good communication. Mattress protector was missed off the delivery but this was resolved quickly and received in the post two days later.
Amah was fab really knows his stuff and…
Amah was fab really knows his stuff and made choosing a new mattress really easy
Knowledgable staff!
Great guy in the shop - knew his beds! Nothing was too much trouble and he had the balance of leaving us alone to try beds without overpowering us.
You delivered in the time slot as…
You delivered in the time slot as indicated in a polite and respectful manner.
Amazing service
Amazing service, communication, delivery and product. A very happy customer
May use AI-assist with repliesRead more
Amr the representative was…
Amr the representative was knowledgeable, helpful. There was no pressure on of us to buy and he spent time to explain the difference between mattresses. We were encouraged to try different ones to ensure we got the most comfortable mattress for us.

Reply from Bensons For Beds - Leeds Crown Point492
Fabulous servce
From the moment I went into the store to the delivery of my wardrobe and bed I was kept very well informed and was treated with respect.

Reply from Bensons For Beds - Leeds Crown Point492
From purchasing our mattress to the…
From purchasing our mattress to the actual delivery the service was first class!

Reply from Bensons For Beds - Leeds Crown Point492

Reply from Bensons For Beds - Leeds Crown Point492
Excellent service
Amr in the Leeds Crown Point store was fantastic and extremely helpful. He guided us to the right mattress for us and showed excellent customer service. They were able to hold on to the mattress whilst we waited for our house completion date. It was easy to book in a slot for delivery. The courier called half an hour before arriving and was exactly on time. It was an easy and efficient service and they were also very friendly.

Reply from Bensons For Beds - Leeds Crown Point492
Generally brilliant, but clarify all details
We are delighted with the Benson For Beds experience. The showroom has a great variety of beds, all shapes, sizes, colours, mattresses, and accessories. The staff are courteous, friendly and knowledgeable, guiding us to the best fit for our needs.
Our purchase process was smooth and transparent except for one hiccup. When we placed our deposit, the staff member said we should ask for delivery 2-3 weeks in advance. We did that, only to learn (from a different staff member), that there is a 5 week period, meaning we received our bed over 2 weeks after we had planned. Frustrating, but we believe it to be an honest mistake. Considering the otherwise outstanding quality, it's still 5 stars.
The delivery and construction was quick and efficient. We realised that the bedframe was larger than we expected and they kindly allowed us to change it with a surprisingly low cost overhead and no resistance.

Reply from Bensons For Beds - Leeds Crown Point492
Delivered on time and good quality
Delivered on time and good quality. Effective communication until delivery.

Reply from Bensons For Beds - Leeds Crown Point492
Great service!
I ordered a bed a short while ago & was complimentary about the whole instore process. I added that, I hoped the delivery was as smooth & efficient. Was the delivery as smooth & efficient as hoped? Absolutely!! Cannot praise the whole system sufficiently. The up to date information was helpful. I had to amend our delivery & spoke to the delivery team. They could not have been more helpful. Thank you! Then today Reece & Colin arrived punctually with all we'd ordered. They were personable, respectful of our home & efficient. Great job guys. Thank you.

Reply from Bensons For Beds - Leeds Crown Point492
Everything went as described
Everything went as planned I was kept informed of delivery exactly as what the excellent sales staff said it would

Reply from Bensons For Beds - Leeds Crown Point492
100% happy with the service special…
100% happy with the service special mention to Jane who helped us to choose the right bed and mattress and Andy and Michael who delivered the products and efficiently fixed it.

Reply from Bensons For Beds - Leeds Crown Point492
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