They were too good, in fact I learnt few things from their visits. I express my sincere appreciation for the exceptional service my family received during our two recent bed deliveries on 6th... See more
Location
Switch locationUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
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Great customer service. I was advised on the options for a mattress based on my preferences. I lay on the mattresses to test their comfort. There was no pressure to choose. I was given detailed infor... See more
We were given very good advice from Karen. We didn't feel at all rushed and were able to make an informed decision on the type of bed that we think will be best for us.
Company replied
We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothin... See more
Company replied
Company details
About Bensons For Beds - Leicester
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, United Kingdom
4.8
Excellent
178 reviews
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A very helpful and friendly service .
October 22, 2025
Reply from Bensons For Beds - Leicester
We appreciate you sharing your experience! We are so happy to hear that you found our service helpful and friendly.
Take care,
Megan at Customer Care
The sales person was very helpful
The sales person was very helpful, knowledgable and friendly.
October 23, 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that the salesperson was helpful, knowledgeable, and friendly. Thank you for your positive feedback,
Megan at Customer Care
Karen and Donna were excellent …
Karen and Donna were excellent …. Very clear with advice and payment options a pleasure to deal with
October 16, 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that you had such a positive experience! It's great to know the advice and payment options were clearly explained. Come back and visit us anytime!
Megan at Customer Care
Fosse Park Leicester Store
Karen in store was super helpful and genuine. Gave us some great advice. Not pushy in selling Great selection of products and fast delivery which we really needed.
October 14, 2025
Reply from Bensons For Beds - Leicester
We appreciate you sharing your experience. We're happy to hear that our team member was helpful and genuine, gave great advice, and wasn't pushy. We're also glad you received fast delivery.
Looking forward to seeing you again!
Megan at Customer Care
Quick and Efficient Service: Karen the lady who served us was very…
Karen the lady who served us was very helpful and explained all the various options regarding choice of beds to us clearly. She had very good product knowledge which helped us tremendously. We were keen for our previous bed to be taken away and disposed of properly in an environmentally safe way. In fact this was one of the main reasons for going to Bensons Beds rather than other retailers.
If the delivery is as efficient as the purchase we will be very pleased.
Thank you for your help.
Ann Kearns
October 11, 2025
Reply from Bensons For Beds - Leicester
Thanks so much for the lovely feedback, Ann! Karen’s knowledge really shines through, and we’re thrilled you felt well-informed and supported. We’re also glad the eco-friendly disposal made a difference! We’ll make sure the delivery matches the same level of care and efficiency. Enjoy your new bed! Megan at Customer Care🛏️🌿
Excellent service from the staff in…
Excellent service from the staff in store with friendly smiles. Very helpful with full knowledge of the products we purchased.
Good discount deals on the products.
Explained quite clearly the procedures of finance and deliveries.
October 6, 2025
Reply from Bensons For Beds - Leicester
Thank you for your wonderful feedback! We’re delighted our friendly and knowledgeable team made your experience smooth and clear, from discounts to finance and delivery.
Best Wishes,
Megan
Bensons for Beds Customer Care
Best Bedshop In Leicester
The lady in Benson For Beds went above and beyond to make sure my Mum got the right bed and the right mattress.Her name was Gil and she was at the Fosse Park shop Leicester she was absolutely fantastic and knew what she was talking about.She assisted me with the right price for my Mums bed.
September 29, 2025
Reply from Bensons For Beds - Leicester
Thank you so much for sharing your experience Sharon!
We’re delighted to hear that Gil at our Fosse Park Leicester store went above and beyond to help you and your mum find the perfect bed and mattress. We’ll be sure to pass on your kind words to her—she’ll be thrilled to hear this!
Take care,
Megan at Customer Care
Excellent staff. Good choice of stock
The member of staff that helped me was extremely informative and helpful
September 24, 2025
Reply from Bensons For Beds - Leicester
Thank you for your kind feedback Ms Towers! We’re glad our team member could provide informative and helpful support during your experience.
Take care,
Megan at Customer Care✨
Reply from Bensons For Beds - Leicester
We appreciate your positive feedback regarding the bed and our team's service and speedy delivery!
Thank you,
Lauryn at Customer Care
Good polite staff member
Good polite staff member. Very knowledgeable and went that step further in helping us
September 15, 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that a staff member was polite, knowledgeable, and went the extra mile to help you. We appreciate your positive feedback!
Thank you,
Lauryn at Customer Care.
Great Support!
The lady who helped us was very helpful and gave very useful advice \ guidance
Sorry forgot her name
September 8, 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that our team member was so helpful and provided useful advice! We appreciate you taking the time to leave us this positive feedback.
Best Wishes,
Megan at Customer Care
The guy that helped us was new and he…
The guy that helped us was new and he was very professional and a good laugh, wasn’t pushy and was really helpful. The manager was lovely we went and spoke to her before ordering and had the same level of service when we went back first time shopping with them guys and wouldn’t be the last
September 5, 2025
Reply from Bensons For Beds - Leicester
We appreciate you sharing your experience! We are so glad the team offered professional, helpful service and a good atmosphere. We look forward to your next visit Jess, Megan at Customer Care
Quality products and good customer care.
September 2, 2025
Reply from Bensons For Beds - Leicester
We appreciate your positive feedback! We're glad you are happy with our quality products and customer care. Thanks for your support, Megan at Customer Care
Reply from Bensons For Beds - Leicester
We appreciate you highlighting our excellent support and advice! We're so glad that our staff met your needs.
Take care, Megan at Customer Care
Reply from Bensons For Beds - Leicester
We appreciate you letting us know that we kept in touch with you, and we value your feedback.
Take care, Megan at Customer Care
Helpful Assistant
August 22, 2025
Reply from Bensons For Beds - Leicester
Thank you for your 5 star review. We appreciate your kind words, Megan at Customer care
Reply from Bensons For Beds - Leicester
We're happy to hear that you found our ordering process easy and located what you needed. Thank you for your feedback!
Sales experience
Karen was the sales person. She was knowledgeable yet not pushy. She gave us space and time to think without following us around the store as this is something I particularly dislike and would have made me leave the store.
August 23, 2025
Unprompted review
Reply from Bensons For Beds - Leicester
Thank you for taking the time to leave us a review! We're so glad that Karen provided you with a positive shopping experience. Our team strives to make sure our customers feel comfortable and informed during their visit. We hope to see you again soon!
It was my first time coming to the…
It was my first time coming to the store. As soon as I entered I was greeted by one of your staff called Hafsa. She was very helpful. And showed exactly what we were looking for. I only came for a browse but left with purchasing two beds for my boys.
August 20, 2025
Unprompted review
Reply from Bensons For Beds - Leicester
Thank you for choosing our store, we're thrilled to hear that you had a great experience! Hafsa is an excellent member of our team and we're glad she was able to help you find exactly what you were looking for. We hope your boys enjoy their new beds!
Reply from Bensons For Beds - Leicester
Thank you so much for your kind words and recommendation! We take pride in providing excellent service and having a great team. Your satisfaction is our top priority. We look forward to seeing you again soon, Megan at Customer Care
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