Very knowledgeable and helpful staff who sold us our items. Delivery staff were on time and were very courteous and mindful of our premises when carrying our items upstairs.
Company replied
Location
Switch locationUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
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See what reviewers are saying
Excellent service throughout our visit to Bensons Fosse Park Leicester Store. The representative Donna was professional, technically competent, and showed first class people skills.AT no time were we... See more
Company replied
I telephoned Bensons LEICESTER an the male member of staff I spoke to was brilliant. I wanted an ottoman base as soon as possible after being let down by another bed company he sorted it for me and th... See more
Company replied
Everything from start to finish was exceptional. Lovely customer service from the lady who served us. Amazing mattress which was delivered with a smile by three great gentleman. And yes... See more
Company replied
Company details
About Bensons For Beds - Leicester
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, United Kingdom
4.8
Excellent
163 reviews
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Benson For Beds are reliable and friendly
Very knowledgeable and helpful staff who sold us our items. Delivery staff were on time and were very courteous and mindful of our premises when carrying our items upstairs.
July 10, 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear that our staff were knowledgeable and helpful. It's wonderful that our delivery team was on time, courteous, and mindful of your premises.
Team Bensons
Friendly staff
Friendly staff, gave us the information we needed, not at all pushy left us to look around in our own time.
July 4, 2026
Reply from Bensons For Beds - Leicester
We're so pleased you found our staff friendly and helpful, providing the information you needed without any pressure. Thank you for your kind feedback!
Excellent service throughout our visit…
Excellent service throughout our visit to Bensons Fosse Park Leicester Store.
The representative Donna was professional, technically competent, and showed first class people skills.AT no time were we rushed or pressurised to make decisions. The process of elimination to reach our purchase decision was skilfull.
July 3, 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear about your excellent visit to our store. It's wonderful that our team member was professional, competent, and provided first-class service without any pressure. Thank you for your kind feedback!
From the sales assistant to delivery…
From the sales assistant to delivery the service we received was faultless, would have no problems in recommending Bensons for beds.
July 2, 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear that the service you received, from sales to delivery, was faultless. Thank you for your kind recommendation!
Team Bensons
The whole experience was very good
The whole experience was very good, from the no pressure attitude of the sales staff, the regular updates on order progress and the delivery when it was scheduled for.
July 2, 2026
Reply from Bensons For Beds - Leicester
We're so pleased you had a very good experience with us, from the sales staff's no-pressure approach to the regular updates and scheduled delivery. Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Leicester
We're so pleased our team member was polite, friendly, and very helpful. Thank you for your kind words!
Team Bensons
Professional, friendly service
Helpful staff who were able to help with a short lead time
Delivery prompt and the tracking of the delivery was a big plus. Delivery was quick, efficient and professional
June 28, 2026
Reply from Bensons For Beds - Leicester
We're so pleased our team was helpful with your short lead time and that your delivery was prompt and professional. Thank you for your kind feedback!
Team Bensons
Very disappointed with our experience…
Very disappointed with our experience at Bensons for Beds Leicester. We were never informed that the king-size TV ottoman bed had significantly larger overall dimensions than a standard king-size bed, despite the emphasis on checking whether a bed will fit.
When we returned after discovering it wouldn’t fit our room, Assistant Manager Ash showed no empathy, offered no apology, and seemed uninterested in helping. While I understand clearance items have specific policies, the lack of customer care was unacceptable.
Based on our experience, we won’t be returning and would not recommend the Leicester store.
June 12, 2026
Unprompted review
Reply from Bensons For Beds - Leicester
We are really sorry to hear about your experience and the disappointment caused. To enable us to look into this further, please could you respond to us via your review with your order number details. Thank you.
Superb service and superb product
Superb service and superb product! Thrilled with the quality - Thankyou!
June 14, 2026
Reply from Bensons For Beds - Leicester
We're so pleased you're thrilled with the superb service and product quality! Thank you for your positive feedback.
Team Bensons
Very helpful & efficient
June 5, 2026
Reply from Bensons For Beds - Leicester
Thank you for your kind words.
Team Bensons.
Reply from Bensons For Beds - Leicester
Thank you for taking the time out to leave us a review.
Team Bensons.
The company did everything well
The company did everything well, from start to finish.
The staff in the store were friendly and knowledgeable.
They were extremely helpful without being pushy.
I was kept informed throughout about my item being finished and the delivery.
I can definitely recommend Bensons for Beds
June 6, 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear your entire experience, from start to finish, was excellent. It's wonderful that our team was friendly and helpful, and that you were kept informed throughout. Thank you for your recommendation!
Team Bensons
Reply from Bensons For Beds - Leicester
Thank you for your kind feedback!
Very helpful from picking the right bed…
Very helpful from picking the right bed for us, to the delivery
May 25, 2026
Reply from Bensons For Beds - Leicester
We're so glad we could help you choose the perfect bed and provide a smooth delivery! Thank you for your feedback!
Team Bensons
Excellent quality
Excellent quality, the salesman was really helpful and not pushy like most other stores. Made us feel at ease and was very clear on everything. The delivery guys were on time and so polite. I’d recommend Bensons to anyone
May 24, 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear about your excellent experience! It's wonderful that our salesperson was helpful and our delivery team was polite and on time. Thank you for your recommendation!
Team Bensons
Well done !! 👍🏼😇👏🏻
Everything from start to finish was exceptional.
Lovely customer service from the lady who served us.
Amazing mattress which was delivered with a smile by three great gentleman.
And yes … thankfully the mattress continues to feel just as it did in the shop and continues to feel amazing every time we get in to bed!
It’s not something you purchase regularly of course but delighted with the overall experience and product for sure!
May 23, 2026
Reply from Bensons For Beds - Leicester
We are so pleased to hear that your entire experience, from the service in-store to the delivery of your mattress, was exceptional. It's wonderful that you are enjoying the comfort of your new mattress! Thank you for your kind words.
Team Bensons
Fast efficient service from the ladies…
Fast efficient service from the ladies at Leicester Fosse Park . Warm and friendly and very knowledgeable.
May 23, 2026
Reply from Bensons For Beds - Leicester
We're so pleased you received fast, efficient, warm, and friendly service from our team. Thank you for sharing!
Team Bensons
I had a warm welcome from stuff
I had a warm welcome from stuff. The process of buying my bed was so quick.
May 23, 2026
Reply from Bensons For Beds - Leicester
We're so pleased you received a warm welcome and found your bed-buying process quick! Thank you for sharing.
Team Bensons
Jane who served us was very helpful…
Jane who served us was very helpful without feeling under sales pressure. She helped us with choosing the right mattress for our needs.
May 14, 2026
Reply from Bensons For Beds - Leicester
We're so glad our team was helpful and that you felt no sales pressure. We appreciate you sharing your positive experience.
Team Bensons - Jess
Excellent service from start to finish
Excellent service from start to finish, very happy with my purchase.
May 10, 2026
Reply from Bensons For Beds - Leicester
We are so pleased you received excellent service and are happy with your purchase.
Team Bensons - Jess
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