Benson for Beds store staff were very knowledgeable and friendly and guided us patiently through our selection process. They were also very kind to our toddler. The delivery experience was very smooth... See more
Location
Switch locationUnit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We purchased a new bed base.The whole experience from first entering the shop to delivery was first class. We found Daryll in the store to be very helpful with our decision of which base to choose wi... See more
Company replied
Pete at the Macclesfield shop was so helpful, as always we have bought beds from him at least twice before. We are thrilled with our new motorised beds they are so comfortable.
Company replied
Brilliant service from ordering in the shop right through to it being delivered and assembled in my home. Very professional, no pushy sales and just an overall great experience. Bed is lovely; very co... See more
Company details
About Bensons For Beds - Macclesfield627
Written by the company
Contact info
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, United Kingdom
- 1625618190
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Sales Rep was extremely helpful in…
The Sales Rep was extremely helpful in helping us find the right bed for our daughter and there was no pressure applied into buying a more expensive bed .
Darryl was really helpful …
Darryl was really helpful without being overbearing- great customer service for a small purchase
Darryl was so helpful
Darryl was so helpful. Just the right level of salesmanship - plenty of help when needed but plenty of space to make our decision.
Couldn’t have been better
Couldn’t have been better. Darryl explained everything simply and clearly. There was no pressure to buy the extras but we did. Warm welcome with a great sense of humour.
Darryl was extremely knowledgeable and…
Darryl was extremely knowledgeable and helpfuland we were very happy with the service.
Friendly and very helpful staff
Helpful Staff, Good shopping experience.
Darryl at the Macclesfield store was very knowledgeable and helpful, Didn't rush me while looking around and testing out the beds, Straightforward ordering and not long to wait for delivery.
We went to Dreams at Macclesfield and got the very best customer service
We went to Dreams at Macclesfield and had the best customer service! We only needed a mattress but Martin was really happy to help and was very knowledgeable about not only his products but was also able to advise us on the types of mattresses that were best suited to us for our age and health conditions. We chose the igel 4000 and are really looking forward to it being delivered. We also ended up getting a new headboard as they are very reasonably priced and they have a lovely selection. Highly recommend trying out the bed that changes from extra firm all the way down to soft!!
Excellent informative customer service…
Excellent informative customer service provided by Alfie at bensons for bed Macclesfield.
staff was brilliant could not fault at all especiallydariyl
could not do enough very helpful
The only place you should get a mattress from!
The salesman, Peter, was not pushy and let us try multiple beds whilst giving expert advise about each one. It made the experience effortless and enjoyable.
No rush and very supporting
They didn’t rush us when we first entered the shop late on a bank holiday
When the assistant (Darryl) came over we told him what we were looking for and he took the time to see if they had anything in stock that would match our preferences
He found one fairly quickly and told us everything to expect with it including the up keep.
I really appreciated the one on one conversation and support.
Darryl was very efficient pleasant and…
Darryl was very efficient pleasant and helpful, great service.
Very helpful easy to talk to 👍
Great store manager
The store manager was very knowledgeable and offered a great service
Great Service
Quick, efficient service in the shop and exceptional delivery and fitting service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







