No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers.... See more
Company replied
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
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No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers.... See more
Company replied
Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggest... See more
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Fabulous staff in store and delivery team. Everything went as planned and we love our sofa bed. Will be returning as the quality of the goods is excellent.
Company replied
On arrival we were spoken to by Peter who offered his services if required without being to pushy. As we walked around the showroom he was there to call over if we had any questions and also to learn... See more
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Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, United Kingdom
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We went to Dreams at Macclesfield and had the best customer service! We only needed a mattress but Martin was really happy to help and was very knowledgeable about not only his products but was also able to advise us on the types of mattresses that were best suited to us for our age and health conditions. We chose the igel 4000 and are really looking forward to it being delivered. We also ended up getting a new headboard as they are very reasonably priced and they have a lovely selection. Highly recommend trying out the bed that changes from extra firm all the way down to soft!!
Excellent informative customer service provided by Alfie at bensons for bed Macclesfield.
could not do enough very helpful
The salesman, Peter, was not pushy and let us try multiple beds whilst giving expert advise about each one. It made the experience effortless and enjoyable.
They didn’t rush us when we first entered the shop late on a bank holiday
When the assistant (Darryl) came over we told him what we were looking for and he took the time to see if they had anything in stock that would match our preferences
He found one fairly quickly and told us everything to expect with it including the up keep.
I really appreciated the one on one conversation and support.
Darryl was very efficient pleasant and helpful, great service.
The store manager was very knowledgeable and offered a great service
Quick, efficient service in the shop and exceptional delivery and fitting service
Nice friendly and helpful staff made it easy for my mother to choose a new mattress.
Customer service was excellent. Felt important to them and was listened to. Excellent all round
The shop was clean and spacious. As soon as I walked in a colleague approached me to offer assistance. I felt absolutely no pressure to purchase anything. ( no hard selling). The staff member was friendly, efficient, professional and knowledgeable. Above and beyond customer service. Very helpful. I would recommend the Lyme Green outlet to everyone.
Peter was very helpful and knowledgeable about all the products and also a great bloke. made the process so easy and painless. would certainly recommend to anybody.
The assistant was very professional and helpful with regard's to the mattress that would be suitable for my Grandson and also about the finance and delivery. Would definitely look for him in store should I need any other purchases.
Had a brilliant experience buying a Bed , looked at a high quality bed & hard to look any further , the salesperson showed great knowledge & put us at ease & made the choice easy
Left to wander and try each mattress as needed, then staff very attentive. Discussions re: headboard and base etc.
A very positive experience, would use Bensons again
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