Benson for Beds store staff were very knowledgeable and friendly and guided us patiently through our selection process. They were also very kind to our toddler. The delivery experience was very smooth... See more
Location
Switch locationUnit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
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We purchased a new bed base.The whole experience from first entering the shop to delivery was first class. We found Daryll in the store to be very helpful with our decision of which base to choose wi... See more
Company replied
Pete at the Macclesfield shop was so helpful, as always we have bought beds from him at least twice before. We are thrilled with our new motorised beds they are so comfortable.
Company replied
Brilliant service from ordering in the shop right through to it being delivered and assembled in my home. Very professional, no pushy sales and just an overall great experience. Bed is lovely; very co... See more
Company details
About Bensons For Beds - Macclesfield627
Written by the company
Contact info
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, United Kingdom
- 1625618190
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Time for a new mattress
Nice friendly and helpful staff made it easy for my mother to choose a new mattress.
Good experience
Customer service was excellent. Felt important to them and was listened to. Excellent all round
Highly recommended
The shop was clean and spacious. As soon as I walked in a colleague approached me to offer assistance. I felt absolutely no pressure to purchase anything. ( no hard selling). The staff member was friendly, efficient, professional and knowledgeable. Above and beyond customer service. Very helpful. I would recommend the Lyme Green outlet to everyone.
great service!
Peter was very helpful and knowledgeable about all the products and also a great bloke. made the process so easy and painless. would certainly recommend to anybody.
The assistant was very professional and…
The assistant was very professional and helpful with regard's to the mattress that would be suitable for my Grandson and also about the finance and delivery. Would definitely look for him in store should I need any other purchases.
Had a brilliant experience buying a king size Bed ng a Bed…
Had a brilliant experience buying a Bed , looked at a high quality bed & hard to look any further , the salesperson showed great knowledge & put us at ease & made the choice easy
A very positive experience
Left to wander and try each mattress as needed, then staff very attentive. Discussions re: headboard and base etc.
A very positive experience, would use Bensons again
Great service from Pete
Great service and communication
Loved the fact we could pay over 20 months without any interest
The sales guy was super helpful and a…
The sales guy was super helpful and a very nice man
Great experience at the Macclesfield…
Great experience at the Macclesfield Branch. Daryl, Lewis & Peter were extremely friendly, professional & knowledgeable. Will definitely recommend to friends and family 💯
Lewis was very nice
Lewis was very nice. He was friendly,professional and knowledgable.
Excellent customer service from Alfie…
Excellent customer service from Alfie at the Macclesfield store. He was helpful and informative
Very polite and efficent service
Customer advisor was very helpful
Customer advisor was very helpful. friendly and professional.
Measured the frame so I could mix and match with a mattress for my height
Explained all details needed.
Would recommend
Helpful experienced staff in store.
Helpful experienced staff in store.
Clear delivery date given at time of order.
Product delivered today ,well packaged.
Only complaint is volume of Emails sent immediately after purchase made 3 weeks ago !!!
Very helpful and friendly staff
Very helpful and friendly staff, Lewis who served me was very knowledgeable and very helpful in finding me what I wanted.
Friendly, knowledgeable staff
Friendly, knowledgeable staff who were really helpful so we made the right choice on which mattress to purchase with so many to choose from.
Getting an authopedic bed
I needed a new bed because of the pain I was in suffering with acute arthritis in my hips, neck and back. The salesman was very helpful and knowledgeable. Showed me a few options and I decided on the first one. Can actually get a decent sleep now
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