Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pest... See more
Location
Switch locationUnit H Silverlink Retail Park, Coast Road, NE28 9ND Wallsend, Tyne And Wear, GB
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See what reviewers are saying
No problem getting help and guidance with our purchase. Sales assistant was knowledgeable, patient and friendly. All products were carefully explained so we knew exactly what we were purchasing. Sal... See more
An informative friendly staff member was able to help us with a mattress purchase.She booked us a convenient delivery day recycling our old one at the same time. -A smooth Saturday morning shopp... See more
I am repeat customer due to there own brand mattress only lasting 1 year. But I returned to them as customer service is excellent. Loads of choice of big brand suppliers. Walked away happy having orde... See more
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Company details
About Bensons For Beds - North Shields306
Written by the company
Contact info
Unit H Silverlink Retail Park, Coast Road, NE28 9ND, Wallsend, Tyne And Wear, United Kingdom
- 1912953635
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The staff in the store was very helpful…
The staff in the store was very helpful and delivery was quick and smooth
We visited the Silverlink store twice…
We visited the Silverlink store twice (Once to look around & again to purchase), and on both occasions we found the staff very helpful & informative
Delivery was arranged sooner than we had initially expected
Very Happy
When we first entered the store we were…
When we first entered the store we were greeted by staff and then left alone until we found the bed we wanted.. I asked what payment options they offered got the total price and then completed our order.
Really helpful member of staff
Excellent service & advice from Emma at…
Excellent service & advice from Emma at Silverlink store. Took time to listen, understand requirements and offer suggestions based on my needs.
A credit to the company.
Very good at keeping in touch with…
Very good at keeping in touch with important information
Very satisfiedxcellent service from assistant who…
Excellent service from assistant who was very knowledgeable and gave good advice
Tony went above and beyond with the…
Tony went above and beyond with the purchase of a divan base, mattress and headboard a credit to the company.
New Bed
Had a lovely young man, help us choose our new bed, from bed frame, colour & best mattress that was suitable for us.
Mattress purchase…
Very helpful,knowledgeable & corteus staff member shuan made the process of buying our mattress easy,would shop there again!!
Very helpful staff member who answered…
Very helpful staff member who answered each question we had. Good range of beds etc at reasonable prices hence we ordered our new bed.
Fantastic sale prices
Besons have a wide choice of beds and there sale prices are fantastic. The assistant in store knew the product well. I'm happy with the service I received and the product
Very helpful
Very helpful. The assistant took us around the store to try out mattresses and took in our needs for a good mattress for lower back pain.
Great service both in store and online
Great service both in store and online. Good price, great quality products!
Great selection of beds/ mattresses.
Great selection of beds/ mattresses.. Excellent staff explaining clearly the different products and costs. Very customer friendly. No unwanted sales pressure just good service.
Excellent service
Excellent service. All of our questions were answered honestly, with no hard selling, which we were grateful for
The lady who helped us was great…
The lady who helped us was great helpful not pushy even showed us returned mattresses incase we could save bit money we went for new one and very pleased loved the machine to help decide which mattress was best for us I will definitely recommend Benson's thanks to the lady who helped us
Good in shop experience
Good in shop service and love my new mattress so why only 4 stars? I had to phone up the day before delivery to ask what my delivery time was as I had received no text as I was told I would. When I asked why I didn’t get a text the girl said “don’t know” and she might as well have added and don’t care “ from the tone of her voice. Also, the mattress was delivered around 7.25am which I think is a ludicrous time to expect someone to be up, dressed, bed stripped and in our case the mattress removed from the bed.
Happy experience.
Very helpful sales person at Bensons Silverlink. He took the time to explain the different types of mattresses and helped me narrow down what would be most suitable for me.
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