Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pest... See more
Location
Switch locationUnit H Silverlink Retail Park, Coast Road, NE28 9ND Wallsend, Tyne And Wear, GB
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See what reviewers are saying
No problem getting help and guidance with our purchase. Sales assistant was knowledgeable, patient and friendly. All products were carefully explained so we knew exactly what we were purchasing. Sal... See more
An informative friendly staff member was able to help us with a mattress purchase.She booked us a convenient delivery day recycling our old one at the same time. -A smooth Saturday morning shopp... See more
I am repeat customer due to there own brand mattress only lasting 1 year. But I returned to them as customer service is excellent. Loads of choice of big brand suppliers. Walked away happy having orde... See more
Company replied
Company details
About Bensons For Beds - North Shields306
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit H Silverlink Retail Park, Coast Road, NE28 9ND, Wallsend, Tyne And Wear, United Kingdom
- 1912953635
4.8
Excellent
253 reviews
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Perfect sevice
January 2, 2026
Reply from Bensons For Beds - North Shields306
Thank you for your feedback Paul! We’re thrilled to hear you received perfect service—that’s exactly what we strive for every day!
Best Wishes,
Megan at Customer Care
Friendly helpful staff
October 20, 2024
job done - nice and easy
knowledgeable sales man made the purchase easy. closing down sale so limited choice but we got what we wanted. then we had to change it but no problem. all sorted.
October 21, 2024
Attentive staff at Silverlink
Attentive staff at Silverlink, Wallsend who explained the various mattresses avaiable. Buying and delivery as promised.
October 17, 2024
The salesperson ( Sean ) who served us…
The salesperson ( Sean ) who served us gave very clear and appropriate advice for our requirements.
October 15, 2024
Tracy was very helpful
October 10, 2024
The sales person Emma was so helpful…
The sales person Emma was so helpful but not in a pressure way. A nice personality and very knowledgeable. My daughter used Emma and said the same thing.
October 2, 2024
Very helpful to explain what was the…
Very helpful to explain what was the best choice for us without any pressure to buy
September 20, 2024
Very good work hard to give us the best…
Very good work hard to give us the best deal friendly very professional
September 15, 2024
Super helpful and friendly staff.
September 9, 2024
What a lovely lady Emma who helped us…
What a lovely lady Emma who helped us with our mattress choices.
Clear explanation and calm with absolutely no hurry to choose.
Explaining the after care too. We felt very well looked after.
August 30, 2024
Great staff
Great staff, friendly and helpful,
Walked in thinking about buying a mattress, walked out with a delivery date and everything arranged
Member of staff was called Tracy,
Very helpful and asked all my questions... thank you
August 20, 2024
haven't had bed delivered yet but…
haven't had bed delivered yet but experience in shop was very positive they let me take as much time as i wanted and assistant was very good at explaining the pros and cons of different mattresses to me
I
August 8, 2024
Great customer service.
August 5, 2024
Lovely in-store staff
Lovely in-store staff, helpful and informative. Excellent communication once bed was ordered for delivery and delivery lads were great. Bed is very nice too! Huge thanks.
July 19, 2024
Help full staff
July 26, 2024
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