Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pest... See more
Location
Switch locationUnit H Silverlink Retail Park, Coast Road, NE28 9ND Wallsend, Tyne And Wear, GB
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See what reviewers are saying
No problem getting help and guidance with our purchase. Sales assistant was knowledgeable, patient and friendly. All products were carefully explained so we knew exactly what we were purchasing. Sal... See more
An informative friendly staff member was able to help us with a mattress purchase.She booked us a convenient delivery day recycling our old one at the same time. -A smooth Saturday morning shopp... See more
I am repeat customer due to there own brand mattress only lasting 1 year. But I returned to them as customer service is excellent. Loads of choice of big brand suppliers. Walked away happy having orde... See more
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Company details
About Bensons For Beds - North Shields306
Written by the company
Contact info
Unit H Silverlink Retail Park, Coast Road, NE28 9ND, Wallsend, Tyne And Wear, United Kingdom
- 1912953635
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Good system for determining the kind of mattress that is right for you.
I loved the system for finding out which type of mattress would be suitable for me! A good range of mattresses and prices. I liked the fact that some mattresses were classed as vegan. Good to know that if the mattress isn't right for us we can exchange it within a set time. Knowledgeable staff.
Best sleep ever!
I love my new mattress, sleeping so much better!
Highly recommend!
100% Recommend
Service in the Silverlink store was great, staff were really friendly & knowledgable. Will definitely recommend to friends and family.
Very good helpful staff
Very, very helpful lady (Tracy) who was very knowledgeable about the different products.
Very friendly
Very friendly, helpful, knowledgeable staff. Good display of beds so you can look and decide. Good prices.
The assistant was friendly and not…
The assistant was friendly and not pushy. Plus there was no hard selling and we were able to just have a good look around first.
Staff very helpful and informative…
Staff very helpful and informative allowing us to browse without being constantly in your face as some places can be, staff were courteous and professional
From visiting showroom with their…
From visiting showroom with their excellent staff to the delivery of our supercomfy mattress we can't praise Bensons enough. Price range, choice, customer service were second to none plus delivery staff were pleasant, proficient and very respectful of our home. We'll done Bensons.
One of the worst companies I have had…
One of the worst companies I have had the misfortune of buying something from
Helpful staff
Helpful member of staff who was very knowledgeable and extremely patient. we were given plenty of time to make up our minds.
Staff were not pushy they let us look…
Staff were not pushy they let us look and then answer all our questions.
Bed purchase
We were buying a new bed for a senior relative. Tony the salesman was helpful, patient and polite and helped to make the process easier. We were happy with the experience and outcome.
There was lots of different types of…
There was lots of different types of beds to choose from, and a machine that made it easier to choose the firmness that we required. The assistant that helped us make our choice was very knowledgeable and pleasant to talk to and really made the experience nice
No pressure to buy
No pressure to buy, good knowledge of the product and the variations, starting with the "test bed" to gauge your firmness preference.
Very good service got everything we…
Very good service got everything we needed the gentleman could not have been more helpful very pleased with our purchase.
Very helpful member of staff
Very helpful member of staff. Knowledgable and pleasant. No hard sell!
Very helpful and the staff were able to…
Very helpful and the staff were able to advise me very well.
Extremely helpful staff
Well informed staff
Well informed staff with a relaxed approach to letting the customer structure the search for a bed and not the other way around.
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