Bensons For Beds - North Shields306 Reviews 

Well informed staff with a relaxed approach to letting the customer structure the search for a bed and not the other way around.

Your sales man was patient and explained everything to me,very good service and quality products

We got what we needed

Excellent service assistant was very nice and helpful sorted me properly with no problems

I felt at ease in the shop with no pressure to buy, the two salesmen were very good with advice and guidance and we were allowed to look at all the beds on view at our leisure

Very helpful and knowledgeable staff helped us pick a firmness and then recommended the best mattress for us

There was no pressure at all to buy anything. We were left at our leisure to have a good look around. We bought a bed and mattress and there was again no pressure to buy any extras. Paying was simple and everything was explained like delivery times and dates etc. A pleasant experience.

An informative friendly staff member was able to help us with a mattress purchase.She
booked us a convenient delivery day recycling our old one at the same time.
-A smooth Saturday morning shopping experience and two happy customers.
Big thank you to Bev.

Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pestering or hanging around. Loads of mattress options to choose from and try out, more so than a few other stores we'd visited beforehand and really decent prices for high quality comfortable mattresses. Ordering was quick and easy in store.

Emma sales assistant was absolutely brilliant

The staff were knowledgeable and polite. They listened to your requirements showed a number of suitable beds and mattresses then gave you time to decide on the choice. The store offered a good range of products.

store was easy to walk around, clean and great choice of beds.
staff were friendly
Shaun was a great help in us finding the right bed.
Highly recommend asking for Shaun!
Many Thanks

Very straight forward purchase and the staff were helpful

Great staff who helped me with the purchase of the Mattress. Helped with talking about difference in qualities and What I needed exactly.
Also went a step further and helped me set up Klarna to help with payments.

Excellent Service.

Really helpful and could answer all the questions I threw at them. I have bought a beautiful sofa bed cause of their suggestions

Great customer service experience
New mattress arrived and was faulty
No hesitation at all, replacement ordered and new delivery date notified by both text & email. Replacement arrived and the delivery guys made sure it was 100% so big thanks to Andy & Jordan, who were a credit to the company and made sure we were happy before they left

Really helpful. When buying the item.
Wasn't happy about a 4 week wait.
Really nice staff and nice shop would recommend it, but if they need something delivered with a couple of weeks might try somewhere else