Bensons For Beds - North Shields306 Reviews 

253
TrustScore 5 out of 5

4.8

Unit H Silverlink Retail Park, Coast Road, NE28 9ND Wallsend, Tyne And Wear, GB


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Rated 5 out of 5 stars

Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pest... See more

Rated 5 out of 5 stars

No problem getting help and guidance with our purchase. Sales assistant was knowledgeable, patient and friendly. All products were carefully explained so we knew exactly what we were purchasing. Sal... See more

Rated 5 out of 5 stars

An informative friendly staff member was able to help us with a mattress purchase.She booked us a convenient delivery day recycling our old one at the same time. -A smooth Saturday morning shopp... See more

Rated 5 out of 5 stars

I am repeat customer due to there own brand mattress only lasting 1 year. But I returned to them as customer service is excellent. Loads of choice of big brand suppliers. Walked away happy having orde... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - North Shields306

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit H Silverlink Retail Park, Coast Road, NE28 9ND, Wallsend, Tyne And Wear, United Kingdom

  • 1912953635

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

26,021 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

There was no pressure at all to buy …

There was no pressure at all to buy anything. We were left at our leisure to have a good look around. We bought a bed and mattress and there was again no pressure to buy any extras. Paying was simple and everything was explained like delivery times and dates etc. A pleasant experience.

March 19, 2024
Rated 5 out of 5 stars

Bensons Silverlink

An informative friendly staff member was able to help us with a mattress purchase.She
booked us a convenient delivery day recycling our old one at the same time.
-A smooth Saturday morning shopping experience and two happy customers.
Big thank you to Bev.

March 17, 2024
Rated 5 out of 5 stars

Really great experience

Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pestering or hanging around. Loads of mattress options to choose from and try out, more so than a few other stores we'd visited beforehand and really decent prices for high quality comfortable mattresses. Ordering was quick and easy in store.

March 6, 2024
Rated 5 out of 5 stars

Good Experience

The staff were knowledgeable and polite. They listened to your requirements showed a number of suitable beds and mattresses then gave you time to decide on the choice. The store offered a good range of products.

March 1, 2024
Rated 5 out of 5 stars

Great shop lots of choice

store was easy to walk around, clean and great choice of beds.
staff were friendly
Shaun was a great help in us finding the right bed.
Highly recommend asking for Shaun!
Many Thanks

February 26, 2024
Rated 5 out of 5 stars

Excellent Service

Great staff who helped me with the purchase of the Mattress. Helped with talking about difference in qualities and What I needed exactly.
Also went a step further and helped me set up Klarna to help with payments.

Excellent Service.

February 24, 2024
Rated 5 out of 5 stars

Great service

Really helpful and could answer all the questions I threw at them. I have bought a beautiful sofa bed cause of their suggestions

February 22, 2024
Rated 5 out of 5 stars

Great customer service experience

Great customer service experience
New mattress arrived and was faulty
No hesitation at all, replacement ordered and new delivery date notified by both text & email. Replacement arrived and the delivery guys made sure it was 100% so big thanks to Andy & Jordan, who were a credit to the company and made sure we were happy before they left

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful. When buying the item.
Wasn't happy about a 4 week wait.
Really nice staff and nice shop would recommend it, but if they need something delivered with a couple of weeks might try somewhere else

February 16, 2024

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