Our experience with Bensons for bed was good service we received in shop and the delivery drivers charles and chichi Thanks again
Company replied
Unit 6a, St James Retail Park, NN1 1EE Northampton, Northamptonshire, GB
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Our experience with Bensons for bed was good service we received in shop and the delivery drivers charles and chichi Thanks again
Company replied
The gentleman we saw in the shop quickly understood what type of mattress we wanted and showed us three that he thought would be suitable. After trying them several times we picked one. We were kept... See more
Company replied
The delivery drivers were on time and called prior to delivery. They were very careful with the delivery around my house and were very polite.
Company replied
Simon made the whole process of buying two beds at the weekend smooth, effortless and an absolute joy. Confident in his bed knowledge, gave us time to try beds, di not at all feel rushed, answered my... See more
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Unit 6a, St James Retail Park, NN1 1EE, Northampton, Northamptonshire, United Kingdom
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Mattress delivered to my elderly mother , who understandably was worried given she is frail . The delivery guys did everything including helping her with a valance sheet and unwrapping the mattress for her . They could not have done more or been kinder to her . Living at distance , it's always a worry when you can't be there to help . But happy mum and happy daughter . Thank you so much .
Oh and the mattress was great too , mum sleeping comfortably . Top marks !

Reply from Bensons For Beds - Northampton725
John was exceptionally helpful and patient. No pushy sales effort just friendly and useful advice. Great service and very pleased with our final choice.

Reply from Bensons For Beds - Northampton725
I was let down by another company on a bed and needed one asap the guy in the Northampton store was so helpful in finding me a bed that would arrive asap and within my budget. I really appreciated it and would shop there again.

Reply from Bensons For Beds - Northampton725
I’ve already done a survey.
We visited Bensons at Northampton. From entering the store to leaving we had first class service.
The young man who looked after is was personable, knowledgeable and went out of his way to help us.
We bought 2 beds.

Reply from Bensons For Beds - Northampton725
Salesman Lewis in the Northampton store was extremely polite and helpful with my two visits to the store and then purchase of a SuperKing Artisan Mattress.

Reply from Bensons For Beds - Northampton725
Good advice regarding deals on a bed frame and mattress combination.

Reply from Bensons For Beds - Northampton725
The drivers, Dave and Chiechefu did exactly what Benson stated they would do.
They were very polite and helpful and arrived within the time slot allocated, calling 30 minutes before. They Delivered the bed in a great condition and carried it to the room I asked.

Reply from Bensons For Beds - Northampton725
Fantastic service, super knowledgeable and really relaxed not pushy sales at all.

Reply from Bensons For Beds - Northampton725
Excellent service. Paul was excellent in listening to our circumstances and patiently answered our questions and led to to the perfect mattress for us! Would highly recommend.

Reply from Bensons For Beds - Northampton725
John, the salesman offered his help as we entered the store then let us wander and have a good look round without constant hassling which was a breath of fresh air.
Once we had found a bed of interest John took us through our options and we finally purchased a bed.
We can’t thank John enough for his help, he was extremely knowledgeable about the bed and his cheerful, helpful nature was lovely and made the whole experience pain free even though it was a scorching hot day and we had visited several other showrooms previously.
My advice would be to go to Bensons first, helpful and friendly but not pushy, highly recommended.

Reply from Bensons For Beds - Northampton725
Came into store 7/6/23 no hard sale FAB!!! John was very knowledgeable, we were able to scrutinise each element to designing our bed, this is the second bed we have purchased from BENSONS very happy and very quick delivery date. 5*****

Reply from Bensons For Beds - Northampton725
The guy in the store was very knowledgable about his product and very helpful.

Reply from Bensons For Beds - Northampton725
Very helpful and friendly service from your colleague JOHN which enabled me to choose the right bed for my requirement.

Reply from Bensons For Beds - Northampton725
Salesman in store wasn't pushy in anyway gave us really good advice and left us alone to make our minds up couldn't be happier

Reply from Bensons For Beds - Northampton725
Great service, talked through options, great deal
My only feedback would be not to jump on people as they get in the door, we wanted to have a look and decide what we need. Just a bit of space to start with.
However the sales man was lovely and very helpful once we were ready.

Reply from Bensons For Beds - Northampton725
Very helpful with wealth of knowledge and very customer focused

Reply from Bensons For Beds - Northampton725
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