The process, from advice and sales, through to delivery, was great. Tom, the sales person, was friendly, helpful and honest. He explained it'd take two to assemble the beds, which it did, but the in... See more
Company replied
Unit 6a, St James Retail Park, NN1 1EE Northampton, Northamptonshire, GB
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The process, from advice and sales, through to delivery, was great. Tom, the sales person, was friendly, helpful and honest. He explained it'd take two to assemble the beds, which it did, but the in... See more
Company replied
We were impressed with the wide choice of beds and mattresses. Simon, the sales assistant, was very helpful without being pushy. He understood our budget and worked with us to find the right op... See more
Company replied
On the 2 occasions I and my daughter visited your store the gentlemen who spoke to us were very helpful and knowledgeable. I had known what mattress I wanted but was unsure of base.
Company replied
Helpful salesman. Didn't have to wait too long for delivery. Good communication throughout. Just a bit disappointed we didn't shop around as could have bought exactly same mattress for £225 less whic... See more
Company replied
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Unit 6a, St James Retail Park, NN1 1EE, Northampton, Northamptonshire, United Kingdom
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Original purchased problem solved amicably. Excellent and friendly service as usual.
We had done our research prior to visiting the store which made the process easier. When we had decided on the firmness, it was just a matter of speaking with John, where we respectfully agreed on a price to seal the deal. John was professional, knowledgeable and very pleasant to deal with. Would recommend Bensons if you are in the market for a new mattress
Simon was so helpful and knowledgeable - he made choosing an ottoman bed, mattress and headboard in my preference and affordability very easy.
This is my first purchase from Bensons, and I was impressed by the professionalism of the salesman, who was patient, informative, polite and efficient. I also found the price of my new bed to be very reasonable. As I have not yet received my new bed, I'm hoping that the quality will be as good as the instore service that I received.
Very friendly and helpful staff. Bensons for beds is by far the best place to come to for beds or mattresses because of their high quality and affordable prices compared to other retailers who charge an absolute fortune for extremely poor quality.
Unfortunately we had to return a mattress that had gone lumpy over time, but Bensons were helpful, they let us use the credit on a bed rather than another mattress. It was all quite painless.
Adelaide was very helpful and a good salesperson
Walked into Northampton branch was greeted by Simon , was left to look round at leisure .
Simon then told us about the purchase & all the offers . Very helpful & polite & not pushy .
A good choice of beds and bases with competitive prices. Also great members of staff who knew when to approach without harassing you. We will be using this company again especially after being let down by another furniture company. We only wish we went there first!
The young lady assistant from the Northampton branch was very helpful and although my bed was not on display she brought it up on her ipad. There was also a very good offer on which always helps. They have kept me informed of the delivery date. Cannot comment on the quality but I was shown a bed frame with the same covering.
Extremely informative and no pressure sales-any questions asked answered precisely in great detail.
Comfortable atmosphere and outlay was so well organised
Very polite and helpful salesman and enjoyed my visit there.
Already knew what we wanted, as we had previously been in to do research. Very helpful with the fact of sorting out some new pillows too and nothing was too much trouble. All in all, was in n out in about half hour with all the details and payments sorted out.
It’s great to be able to walk around the store and not to be pestered and the staff really do know their stuff
Bensons listened to my requirements and were very helpful
The young assistant that helped was wonderful, she made the purchase of a headboard an enjoyable experience. It costs nothing to be friendly, pleasant and helpful and know her job, it means a lot to me the customer.
She is a credit to Bensons
Simon was really nice and helpful, explained all the different types of beds to us without rushing us and we were able to choose our bed without pressure. Great experience, thank you. :-)
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