Bensons For Beds - Northampton725 Reviews 

268
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TrustScore 5 out of 5

4.8

Unit 6a, St James Retail Park, NN1 1EE Northampton, Northamptonshire, GB

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Rated 5 out of 5 stars

The process, from advice and sales, through to delivery, was great. Tom, the sales person, was friendly, helpful and honest. He explained it'd take two to assemble the beds, which it did, but the in... See more

Company replied

Rated 5 out of 5 stars

We were impressed with the wide choice of beds and mattresses. Simon, the sales assistant, was very helpful without being pushy. He understood our budget and worked with us to find the right op... See more

Company replied

Rated 5 out of 5 stars

On the 2 occasions I and my daughter visited your store the gentlemen who spoke to us were very helpful and knowledgeable. I had known what mattress I wanted but was unsure of base.

Company replied

Rated 4 out of 5 stars

Helpful salesman. Didn't have to wait too long for delivery. Good communication throughout. Just a bit disappointed we didn't shop around as could have bought exactly same mattress for £225 less whic... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Northampton725

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 6a, St James Retail Park, NN1 1EE, Northampton, Northamptonshire, United Kingdom

  • 1604752432

4.8

Excellent

TrustScore 5 out of 5

268 reviews

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4.8

All reviews

(268)

26,988 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had done our research prior to…

We had done our research prior to visiting the store which made the process easier. When we had decided on the firmness, it was just a matter of speaking with John, where we respectfully agreed on a price to seal the deal. John was professional, knowledgeable and very pleasant to deal with. Would recommend Bensons if you are in the market for a new mattress

April 12, 2024
Rated 5 out of 5 stars

This is my first purchase from Bensons

This is my first purchase from Bensons, and I was impressed by the professionalism of the salesman, who was patient, informative, polite and efficient. I also found the price of my new bed to be very reasonable. As I have not yet received my new bed, I'm hoping that the quality will be as good as the instore service that I received.

March 24, 2024
Rated 5 out of 5 stars

High quality, low prices

Very friendly and helpful staff. Bensons for beds is by far the best place to come to for beds or mattresses because of their high quality and affordable prices compared to other retailers who charge an absolute fortune for extremely poor quality.

March 20, 2024
Rated 5 out of 5 stars

Painless return

Unfortunately we had to return a mattress that had gone lumpy over time, but Bensons were helpful, they let us use the credit on a bed rather than another mattress. It was all quite painless.

March 17, 2024
Rated 5 out of 5 stars

Excellent

Walked into Northampton branch was greeted by Simon , was left to look round at leisure .
Simon then told us about the purchase & all the offers . Very helpful & polite & not pushy .

February 20, 2024
Rated 5 out of 5 stars

Brilliant Bensons

A good choice of beds and bases with competitive prices. Also great members of staff who knew when to approach without harassing you. We will be using this company again especially after being let down by another furniture company. We only wish we went there first!

February 19, 2024
Rated 5 out of 5 stars

Very good experience

The young lady assistant from the Northampton branch was very helpful and although my bed was not on display she brought it up on her ipad. There was also a very good offer on which always helps. They have kept me informed of the delivery date. Cannot comment on the quality but I was shown a bed frame with the same covering.

January 22, 2024
Rated 5 out of 5 stars

Bed project

Extremely informative and no pressure sales-any questions asked answered precisely in great detail.
Comfortable atmosphere and outlay was so well organised

January 27, 2024
Rated 4 out of 5 stars

Already knew what we wanted

Already knew what we wanted, as we had previously been in to do research. Very helpful with the fact of sorting out some new pillows too and nothing was too much trouble. All in all, was in n out in about half hour with all the details and payments sorted out.
It’s great to be able to walk around the store and not to be pestered and the staff really do know their stuff

January 10, 2024
Rated 5 out of 5 stars

The young assistant that helped was…

The young assistant that helped was wonderful, she made the purchase of a headboard an enjoyable experience. It costs nothing to be friendly, pleasant and helpful and know her job, it means a lot to me the customer.
She is a credit to Bensons

January 8, 2024
Rated 5 out of 5 stars

Choosing our new bed

Simon was really nice and helpful, explained all the different types of beds to us without rushing us and we were able to choose our bed without pressure. Great experience, thank you. :-)

January 7, 2024

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