Great experience in store choosing our bed, very knowledgeable sales guy, no pressure sales, so much better than buying online, you need to test the mattress!
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Very helpful in the store. The delivery driver Chris and his assistant Adam were great, nothing was too much trouble. We are very pleased with the quality and finish of our new mattress.
Company replied
Great service. Very knowledgeable and friendly staff who helped us choose the correct mattresses for our specific needs. Good choice in our local Northwich store. Seen by Lewis who was very helpful... See more
Company replied
The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... See more
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Company details
About Bensons For Beds - Northwich600
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, United Kingdom
- 1606352657
4.7
Excellent
316 reviews
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Great purchase, VERY helpful staff
Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. Brandon was a great help went above & beyond to find a suitable mattress at a price that suited my budget & even helped me fit it into my vehicle. All together a very pleasurable experience, would highly recommend. A+
September 1, 2025
Reply from Bensons For Beds - Northwich600
We're so glad to hear that you found the perfect mattress with us! It's great to know that we could provide a solution when you needed it most and that you had a pleasurable experience. We appreciate your recommendation!
Take care,
Megan at Customer Care
Sarah was very helpful and did not put…
Sarah was very helpful and did not put any pressure to make a decision.
August 31, 2025
Reply from Bensons For Beds - Northwich600
We're happy to hear that you found our team member helpful and felt no pressure. Thank you for your positive feedback; we appreciate it.
Take care,
Megan at Customer Care
Impressive array of mattresses on show…
Impressive array of mattresses on show within the store to sample . Polite , informative member of staff helping choosing our choice of mattress .
Interest free credit on many beds & mattresses.
August 26, 2025
Reply from Bensons For Beds - Northwich600
We're happy to hear that you were impressed with our mattress selection and that our staff was helpful in guiding you to the right choice. We appreciate you mentioning the interest-free credit option!
Take care,
Megan at Customer care
B4B Northwich helped by Sherol.
Attended B4B in Northwich and was helped by Sherol.
Great experience, super helpful and friendly, explained all my options perfectly and was very patient with me for all my questions as this was the first time ever that I went shopping for a mattress.
We even measured my pressure points via a special bed/machine and she advised me accordingly.
Would absolutely go again - Maikel.
August 15, 2025
Unprompted review
Reply from Bensons For Beds - Northwich600
We're happy to hear that you had a great experience in Northwich. It's wonderful that our team member was so helpful and patient while explaining your options. We appreciate you mentioning the pressure point measurement. Thank you for your positive feedback, Megan at Customer Care
A great purchasing experience
The sales guys in the branch were really good to deal with. They don’t chase you around, checked you were on and not in the slightest bit pushy. Particular well done to the young guy who served us, he knew his mattresses!
August 20, 2025
Reply from Bensons For Beds - Northwich600
We're happy to hear that you had such a positive experience with our team! It's great to know that you appreciated their helpful, no-pressure approach and expertise. Thanks for your feedback, Megan at Customer Care
Great help from the younger lad in…
Great help from the younger lad in store - I don't know his name unfortunately but great service and an easy process.
August 13, 2025
Reply from Bensons For Beds - Northwich600
We're happy to hear that you had a positive experience in our store. We appreciate you acknowledging the great service you received, and we thank you for your feedback. Take care,
Megan at Customer Care
Reply from Bensons For Beds - Northwich600
We're happy to hear that you had a nice experience buying a bed. We appreciate you mentioning how helpful our team member was! Take care,
Megan at Customer Care
Always friendly and knowledgeable…
Always friendly and knowledgeable staff. Excellent delivery service.
July 31, 2025
Reply from Bensons For Beds - Northwich600
Thank you for your kind review! Our team takes pride in providing exceptional customer service and prompt delivery. We appreciate your support, Megan at Customer Care
Satisfied customer
Quality products, friendly staff who didn't pressurise you. Very happy with the service.
July 26, 2025
Reply from Bensons For Beds - Northwich600
Thank you for your kind words! We are thrilled to know that you had a positive experience with our products and team. We strive to provide quality products and a pressure-free atmosphere for our customers. Your satisfaction is our top priority. Thanks for choosing us, Megan at Customer Care
Sleep Easy Purchase
A most satisfactory experience at the showroom and with delivery, which included assembly and removal of all packaging. The bed is so comfy!
July 6, 2025
Unprompted review
Reply from Bensons For Beds - Northwich600
Thank you for sharing your positive experience with us! We take pride in providing excellent customer service and ensuring a seamless delivery and assembly process. We are thrilled to hear that you love your new comfy bed, Megan at Customer Care
The service was excellent
The service was excellent. Staff extremely helpful. We have previously used Bensonsvsnd our most recent visit was as good as the previous one. Would recommend.
July 4, 2025
Reply from Bensons For Beds - Northwich600
Thank you for your kind words! Our team takes great pride in providing excellent service and assisting our customers. We're thrilled to hear that your recent visit was just as good as your previous one. We truly appreciate your recommendation. Thank you for choosing us, Megan at Customer Care
The bed I wanted was on display
The bed I wanted was on display, at a good price and the sales assistant was helpful
June 13, 2025
Reply from Bensons For Beds - Northwich600
We're so glad the sales assistant was helpful and you found the bed you wanted at a good price! Thank you for your feedback, Megan at Customer Care
Reply from Bensons For Beds - Northwich600
We're glad you enjoyed your experience with us! We appreciate you noting our selection and relaxed atmosphere. Thanks for your feedback, Megan at Customer Care
Great service in store and on time delivery
Great service in store and delivery was on time, lovely staff and bed built and mattress added back on in no time.
Very happy with the bed and the service.
May 14, 2025
Unprompted review
Reply from Bensons For Beds - Northwich600
Thank you for taking the time to share your positive experience! We are thrilled to hear that you had a seamless shopping and delivery process and are satisfied with your new bed. Our team takes pride in providing excellent service and we look forward to serving you again in the future.
Reply from Bensons For Beds - Northwich600
Thank you for the positive feedback! We strive to provide excellent service and knowledgeable solutions for all our customers. We appreciate your support!
Sleep well, Team Bensons💜
Reply from Bensons For Beds - Northwich600
We're thrilled to hear that you found our bed selection and our staff helpful! Providing our customers with an exceptional experience is our top priority. We appreciate your feedback and hope to see you again soon! 🛏️😊
Sleep well, Team Bensons💜
Very helpful sales staff who gave all…
Very helpful sales staff who gave all info without being pushy
April 19, 2025
Unprompted review
Reply from Bensons For Beds - Northwich600
Thank you for your kind words! We believe in providing informative and pressure-free experiences for our customers. It means a lot to us that our sales staff could assist you in a helpful manner. Come back anytime!
Sleep well, Team Bensons💜
Reply from Bensons For Beds - Northwich600
Thank you for your kind words! Our team takes pride in providing exceptional customer service. We also make sure our shop is always clean and organized for maximum efficiency. We look forward to serving you again soon!
The gentleman that was very helpful…
The gentleman that was very helpful polite and made it easy to order he had excellent knowledge of the products and made it easier for us to decide thankyou Brandon
April 11, 2025
Reply from Bensons For Beds - Northwich600
Thank YOU for choosing our business! We are thrilled to hear that Brandon provided exceptional service and helped make your ordering process easier. We will make sure to pass along your kind words to him. We can't wait to continue providing you with top-notch products and service.
Very helpful staff
Very helpful staff, professional and friendly. Sarah, who served me, also informed me of a promotion that was going in at the moment. I prefer to go in the store to see and feel products before purchasing them.
Even helped me to get my mattress to the car.
April 1, 2025
Reply from Bensons For Beds - Northwich600
We are thrilled to hear about your positive experience at our store with our helpful and professional staff, especially Sarah. We are also happy to know that you appreciate the value of our in-store promotions and the assistance we provide in getting your mattress to your car. We strive to provide exceptional customer service and are always here to help with your purchasing decisions. Thank you for choosing us! Team Bensons
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