Bensons For Beds - Nottingham208 Reviews 580

TrustScore 4.5 out of 5

4.7

Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB


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Rated 4 out of 5 stars

The ordering process was very easy. We were kept informed of progress throughout, though the delivery and installation timeline was a lot longer than quoted. The installation was quick, the guys very... See more

Company replied

Rated 5 out of 5 stars

Visited this store one evening to buy a mattress. They had a really good range and variety to try out. The sales advisor was really helpful explaining the different types based on what you need and wa... See more

Company replied

Rated 5 out of 5 stars

The sales assistant who advised us in store (Ash) was knowledgeable, polite and really helpful, without being pushy. He helped us get the most out of a promotion that Bensons were offering at the time... See more

Company replied

Rated 5 out of 5 stars

Very professional and good job. I am very grateful to the workers who came to deliver the service, made up the beds and left everything ready to enjoy the nights from now. I sincerely recommend this b... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Nottingham208

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, United Kingdom

  • 1159598967

4.7

Excellent

TrustScore 4.5 out of 5

580 reviews

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Rated 5 out of 5 stars

Happy

Everything is good , big thanks th the manager great help , professional. Very happy

May 22, 2026
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Reply from Bensons For Beds - Nottingham208

We're so glad our manager provided professional and helpful assistance. Thank you for your kind words!

Team Bensons

Rated 4 out of 5 stars

The ordering process was very easy

The ordering process was very easy. We were kept informed of progress throughout, though the delivery and installation timeline was a lot longer than quoted. The installation was quick, the guys very clean and thankfully took all packaging. The wardrobes are a nice quality product, very happy with them. Only lost a star because of the delivery timeline.

May 21, 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased to hear you found the ordering process easy and are happy with the quality of your wardrobes! We appreciate your feedback regarding the delivery and installation timeline, and we'll certainly take this into consideration for future improvements.

Team Bensons

Rated 5 out of 5 stars

A very professional job

Very professional and good job. I am very grateful to the workers who came to deliver the service, made up the beds and left everything ready to enjoy the nights from now. I sincerely recommend this brand.

May 14, 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased to hear about your positive experience! It's wonderful that our team provided such professional service, ensuring your beds were ready for you to enjoy. Thank you for your kind recommendation!

Team Bensons - Jess

Rated 5 out of 5 stars

Great service

Great service, will definitely buy from them again

May 10, 2026
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Reply from Bensons For Beds - Nottingham208

Love to hear it! 😊 Thanks so much—We look forward to seeing you again soon!✨

Rated 5 out of 5 stars

Visited this store one evening to buy a…

Visited this store one evening to buy a mattress. They had a really good range and variety to try out. The sales advisor was really helpful explaining the different types based on what you need and wasn’t pushy at all. Very easy to order the mattress and looking forward to receiving it.

May 11, 2026
Unprompted review
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Reply from Bensons For Beds - Nottingham208

So lovely to hear! 😊 Sounds like you had a relaxed, no-pressure experience—hope you love your new mattress when it arrives! 🛏️✨

Rated 5 out of 5 stars

The member of staff (TOMMY) was…

The member of staff (TOMMY) was extremely helpful and knowledgeable.

May 4, 2026
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Reply from Bensons For Beds - Nottingham208

We appreciate your positive feedback! We're so pleased to hear that our team member was helpful and knowledgeable. Thank you for the excellent rating!

Team Bensons

Rated 5 out of 5 stars

It was fantastic

It was fantastic. Declan has been very thorough on all the details, the questions we’ve asked he’s answered. Very helpful, approachable, friendly. He’s told us to see Ash the next day as we couldn’t decide straightaway due to needing the input of our daughter for her bed as well. Ash is same as Declan, both are awesome 🙌
Thank you to you both

April 27, 2026
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Reply from Bensons For Beds - Nottingham208

We're happy to hear that you had a fantastic experience. It's great to know that you found our team members thorough, helpful, and approachable. Thank you for your positive feedback; we appreciate it!

Team Bensons

Rated 5 out of 5 stars

Great service

Great service

April 30, 2026
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Reply from Bensons For Beds - Nottingham208

We appreciate your positive feedback! We are so pleased to hear that you experienced great service without any issues. Thank you!

Team Bensons

Rated 5 out of 5 stars

Very professional every aspect as one…

Very professional every aspect as one would like to like to receive

April 24, 2026
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Reply from Bensons For Beds - Nottingham208

Thank you for your kind words! We’re delighted to hear every aspect met your expectations.

We hope your new order brings you lots of comfort and smiles!
Megan | Customer Care Specialist💜

Rated 4 out of 5 stars

Excellent service

Excellent service. Helpful delivery guys, prompt delivery and helpful info.
The bed is really nice quality for the price.
The delivery was a little expensive for a single mattress I thought, with an added extra to take away the old mattress.

April 24, 2026
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Reply from Bensons For Beds - Nottingham208

Thank you for your feedback! We’re pleased to hear you were happy with the service, delivery team, and the quality of your bed. We appreciate your comments about delivery and removal costs and will be sure to pass this feedback on,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Ray made our experience great

Ray made our experience great, we visited bensons for bed at the castle marina store in Nottingham, Ray was knowledgeable and not at all pushy, great overall service. Thank you Bensons for beds castle marina Nottingham.

April 15, 2026
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Reply from Bensons For Beds - Nottingham208

We really appreciate your kind words and recommendation. Ray and the Castle Marina team will be thrilled to hear this—thank you for taking the time to share your experience,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Friendly staff

Friendly staff, great selection of beds and a fast delivery by a couple of helpful lads.

April 20, 2026
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Reply from Bensons For Beds - Nottingham208

That’s lovely to hear! Friendly service, plenty of choice, and fast delivery are what we aim for—thanks for your feedback,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Helpful Staff

The sales assistant who advised us in store (Ash) was knowledgeable, polite and really helpful, without being pushy. He helped us get the most out of a promotion that Bensons were offering at the time. We were really happy with the deal and were impressed with the choice of beds, headboards and mattresses available.

April 16, 2026
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Reply from Bensons For Beds - Nottingham208

Thank you for your wonderful feedback! We’re delighted to hear Ash took such great care of you — knowledgeable, helpful, and never pushy is exactly what we aim for. It’s great to know you were happy with the promotion and impressed by the range available. Enjoy your brilliant new bed!
Thank you for your positive review - Lauryn at Customer Care 💜

Rated 4 out of 5 stars

The men were very friendly and thorough…

The men were very friendly and thorough putting the bed together,and nothing was too much trouble for them to deal with.

April 16, 2026
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Reply from Bensons For Beds - Nottingham208

Thank you for the lovely feedback! 😊 We’re so glad the team made setup easy and stress‑free — nothing being too much trouble is exactly the service we aim to deliver. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨

Rated 5 out of 5 stars

Very friendly staff no pushy salesmen…

Very friendly staff no pushy salesmen really helped us decide what mattress to accompany our new bed amd to arrange a delivery slot around our needs many thanks to ash and team

April 14, 2026
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Reply from Bensons For Beds - Nottingham208

Really appreciate your review — it’s great to hear Ash and the team made the experience relaxed, helpful, and easy from start to finish.
Hope to see you again in the future,
Megan | Customer Care Specialist

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