The ordering process was very easy. We were kept informed of progress throughout, though the delivery and installation timeline was a lot longer than quoted. The installation was quick, the guys very... See more
Company replied
Location
Switch locationUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
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Visited this store one evening to buy a mattress. They had a really good range and variety to try out. The sales advisor was really helpful explaining the different types based on what you need and wa... See more
Company replied
The sales assistant who advised us in store (Ash) was knowledgeable, polite and really helpful, without being pushy. He helped us get the most out of a promotion that Bensons were offering at the time... See more
Company replied
Very professional and good job. I am very grateful to the workers who came to deliver the service, made up the beds and left everything ready to enjoy the nights from now. I sincerely recommend this b... See more
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Company details
About Bensons For Beds - Nottingham208
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, United Kingdom
- 1159598967
4.7
Excellent
580 reviews
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Happy
Everything is good , big thanks th the manager great help , professional. Very happy
May 22, 2026
Reply from Bensons For Beds - Nottingham208
We're so glad our manager provided professional and helpful assistance. Thank you for your kind words!
Team Bensons
The ordering process was very easy
The ordering process was very easy. We were kept informed of progress throughout, though the delivery and installation timeline was a lot longer than quoted. The installation was quick, the guys very clean and thankfully took all packaging. The wardrobes are a nice quality product, very happy with them. Only lost a star because of the delivery timeline.
May 21, 2026
Reply from Bensons For Beds - Nottingham208
We're so pleased to hear you found the ordering process easy and are happy with the quality of your wardrobes! We appreciate your feedback regarding the delivery and installation timeline, and we'll certainly take this into consideration for future improvements.
Team Bensons
Staff were very helpful.
May 17, 2026
Reply from Bensons For Beds - Nottingham208
We appreciate your kind words!
Team Bensons - Jess
Reply from Bensons For Beds - Nottingham208
Thank you,
Team Bensons - Jess
Reply from Bensons For Beds - Nottingham208
We're glad our team was helpful.
Team Bensons
A very professional job
Very professional and good job. I am very grateful to the workers who came to deliver the service, made up the beds and left everything ready to enjoy the nights from now. I sincerely recommend this brand.
May 14, 2026
Reply from Bensons For Beds - Nottingham208
We're so pleased to hear about your positive experience! It's wonderful that our team provided such professional service, ensuring your beds were ready for you to enjoy. Thank you for your kind recommendation!
Team Bensons - Jess
Reply from Bensons For Beds - Nottingham208
Love to hear it! 😊 Thanks so much—We look forward to seeing you again soon!✨
Visited this store one evening to buy a…
Visited this store one evening to buy a mattress. They had a really good range and variety to try out. The sales advisor was really helpful explaining the different types based on what you need and wasn’t pushy at all. Very easy to order the mattress and looking forward to receiving it.
May 11, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
So lovely to hear! 😊 Sounds like you had a relaxed, no-pressure experience—hope you love your new mattress when it arrives! 🛏️✨
The member of staff (TOMMY) was…
The member of staff (TOMMY) was extremely helpful and knowledgeable.
May 4, 2026
Reply from Bensons For Beds - Nottingham208
We appreciate your positive feedback! We're so pleased to hear that our team member was helpful and knowledgeable. Thank you for the excellent rating!
Team Bensons
It was fantastic
It was fantastic. Declan has been very thorough on all the details, the questions we’ve asked he’s answered. Very helpful, approachable, friendly. He’s told us to see Ash the next day as we couldn’t decide straightaway due to needing the input of our daughter for her bed as well. Ash is same as Declan, both are awesome 🙌
Thank you to you both
April 27, 2026
Reply from Bensons For Beds - Nottingham208
We're happy to hear that you had a fantastic experience. It's great to know that you found our team members thorough, helpful, and approachable. Thank you for your positive feedback; we appreciate it!
Team Bensons
Reply from Bensons For Beds - Nottingham208
We appreciate your positive feedback! We are so pleased to hear that you experienced great service without any issues. Thank you!
Team Bensons
delivery and assembly team were friendly; courteous and professional.
happy with my comfy bed. the delivery and assembly team were friendly; courteous and professional. thank you
April 27, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
We're happy to learn you're comfy in your new bed. It's great to know the delivery and assembly team were friendly, courteous, and professional. Thank you!
Team Bensons
Really pleased with my bed thankyou…
Really pleased with my bed thankyou Gillian M Preater Ghord
April 24, 2026
Reply from Bensons For Beds - Nottingham208
Lovely to hear, Gillian! We’re delighted you’re pleased with your purchase 🛏️✨
Very professional every aspect as one…
Very professional every aspect as one would like to like to receive
April 24, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your kind words! We’re delighted to hear every aspect met your expectations.
We hope your new order brings you lots of comfort and smiles!
Megan | Customer Care Specialist💜
Excellent service
Excellent service. Helpful delivery guys, prompt delivery and helpful info.
The bed is really nice quality for the price.
The delivery was a little expensive for a single mattress I thought, with an added extra to take away the old mattress.
April 24, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your feedback! We’re pleased to hear you were happy with the service, delivery team, and the quality of your bed. We appreciate your comments about delivery and removal costs and will be sure to pass this feedback on,
Megan | Customer Care Specialist
Ray made our experience great
Ray made our experience great, we visited bensons for bed at the castle marina store in Nottingham, Ray was knowledgeable and not at all pushy, great overall service. Thank you Bensons for beds castle marina Nottingham.
April 15, 2026
Reply from Bensons For Beds - Nottingham208
We really appreciate your kind words and recommendation. Ray and the Castle Marina team will be thrilled to hear this—thank you for taking the time to share your experience,
Megan | Customer Care Specialist
Friendly staff
Friendly staff, great selection of beds and a fast delivery by a couple of helpful lads.
April 20, 2026
Reply from Bensons For Beds - Nottingham208
That’s lovely to hear! Friendly service, plenty of choice, and fast delivery are what we aim for—thanks for your feedback,
Megan | Customer Care Specialist
Helpful Staff
The sales assistant who advised us in store (Ash) was knowledgeable, polite and really helpful, without being pushy. He helped us get the most out of a promotion that Bensons were offering at the time. We were really happy with the deal and were impressed with the choice of beds, headboards and mattresses available.
April 16, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your wonderful feedback! We’re delighted to hear Ash took such great care of you — knowledgeable, helpful, and never pushy is exactly what we aim for. It’s great to know you were happy with the promotion and impressed by the range available. Enjoy your brilliant new bed!
Thank you for your positive review - Lauryn at Customer Care 💜
The men were very friendly and thorough…
The men were very friendly and thorough putting the bed together,and nothing was too much trouble for them to deal with.
April 16, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for the lovely feedback! 😊 We’re so glad the team made setup easy and stress‑free — nothing being too much trouble is exactly the service we aim to deliver. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Very friendly staff no pushy salesmen…
Very friendly staff no pushy salesmen really helped us decide what mattress to accompany our new bed amd to arrange a delivery slot around our needs many thanks to ash and team
April 14, 2026
Reply from Bensons For Beds - Nottingham208
Really appreciate your review — it’s great to hear Ash and the team made the experience relaxed, helpful, and easy from start to finish.
Hope to see you again in the future,
Megan | Customer Care Specialist
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