I buy mattress and bed frame from bensons. I like the mattress. I have little issue with the quality of bed. It was delivered me almost a month late then initially agreed date which I am hoping some c... See more
Location
Switch locationUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
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Personnel were friendly, helpful and very efficient. The showroom is well set out. Because I have purchased from this store before, Alex was able to look up my previous purchase and find me todays... See more
Great service from start to finish. The sales team were extremely knowledgeable and helpful. We were kept informed throughout and the delivery and assembly was great. Would highly recommend.
Company replied
Very helpful person in the shop, with advice on buying the 2 mattresses. The 2 delivery people, were quick, efficient, polite and hard working. Very impressed, will certainly use Bensons again.
Company details
About Bensons For Beds - Nottingham208
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, United Kingdom
- 1159598967
4.7
Excellent
624 reviews
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Helpful Staff
The sales assistant who advised us in store (Ash) was knowledgeable, polite and really helpful, without being pushy. He helped us get the most out of a promotion that Bensons were offering at the time. We were really happy with the deal and were impressed with the choice of beds, headboards and mattresses available.
April 16, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your wonderful feedback! We’re delighted to hear Ash took such great care of you — knowledgeable, helpful, and never pushy is exactly what we aim for. It’s great to know you were happy with the promotion and impressed by the range available. Enjoy your brilliant new bed!
Thank you for your positive review - Lauryn at Customer Care 💜
The men were very friendly and thorough…
The men were very friendly and thorough putting the bed together,and nothing was too much trouble for them to deal with.
April 16, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for the lovely feedback! 😊 We’re so glad the team made setup easy and stress‑free — nothing being too much trouble is exactly the service we aim to deliver. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Reply from Bensons For Beds - Nottingham208
Thank you for your feedback, We are please to learn you received good service.
Team Bensons
Excellent Service
Ash, our customer advisor, was extremely helpful and knowledgeable to assist our decision in the product purchased.
April 12, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
We're so glad to hear that our advisor was helpful and knowledgeable in guiding your product purchase decision. We appreciate your positive feedback!
Team Bensons
Have just purchased a Tempur Mattress
Have just purchased a Tempur Mattress from Bensons and was torn between them and John Lewis very little difference in price but Decland was very professional throughout the sale and never tried to pressure me so was a delight to give them the business , he is a credit to Bensons.
April 8, 2026
Reply from Bensons For Beds - Nottingham208
We're delighted you had such a positive experience and appreciate you choosing us. It's great to hear that our team member's professionalism made your decision easier. Thanks for your feedback!
Team Bensons
My experience with benson for beds was…
My experience with benson for beds was amazing i would say mainly because of the worker alex he was so funny and kept a great conversation going he also has excellent customer service skills which made my experience 10 times better thank you!!!
April 2, 2026
Reply from Bensons For Beds - Nottingham208
Thank you so much for your amazing feedback! We’re thrilled to hear you had such a great experience, and Alex will be over the moon to hear your kind words. His sense of humour and excellent customer service definitely make a difference! Thanks again for choosing Bensons—we really appreciate it,
Megan | Customer Care Specialist🌟
Sales process was smooth and trouble…
Sales process was smooth and trouble free. Wojciech and Brian the delivery drivers were very quick and professional, new mattress put where needed and old one taken away with no fuss. New mattress is amazing
April 3, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your feedback! 😊 We’re really pleased to hear the sales process was smooth and trouble‑free, and that Wojciech and Brian provided such quick and professional delivery—no fuss is exactly how it should be. Even better to hear you’re loving the new mattress. Sleep well,
Megan | Customer Care Specialist 🛏️
The bed / mattress is just so comfy and…
The bed / mattress is just so comfy and great for my back
March 29, 2026
Reply from Bensons For Beds - Nottingham208
Thank you! 😊 We’re so happy to hear you’re loving the bed and mattress—and that it’s been great for your back too. Comfort like that makes all the difference. Enjoy many restful nights,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Nottingham208
Thank you for the feedback! We’re glad communication was clear and that the team helped get your mattress right into the bedroom — happy to hear you’re very pleased,
Megan | Customer Care Specialist✨
Delivery was efficient.
March 27, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your feedback! 😊 We’re really pleased to hear delivery was efficient. Thank you for choosing us,
Megan | Customer Care Specialist💜
Comfortable mattress, sturdy frame
Delivery was great, the delivery men did an excellent job getting the very large mattress upstairs and very heavy boxes!
We installed the ottoman bed frame ourselves. Instructions were easy to follow, everything was well packaged and labelled.
The bed frame is very sturdy and we found the mattress comfortable from night 1.
However, even though this mattress and bed were purchased, as displayed in store, to be sure that the ottoman does not close on top of you, you would need to remove the quilt and pillows, otherwise the ottoman closes by itself....like the gas lifters are not strong enough.... a little disappointing considering the amount spent overall
March 27, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your detailed feedback. We’re really pleased to hear delivery went smoothly and that you’re happy with the comfort and sturdiness of the bed. To clarify, the gas lifting arms are designed to assist with lifting the ottoman frame, but they do not lock or hold the frame in the raised position. The weight of bedding can affect this, which is why removing heavier items can help. We appreciate your comments and will be sure to pass this feedback on,
Megan | Customer Care Specialist
We have been all over looking for a bed…
We have been all over looking for a bed , bensons was by far the most helpful and informative, with no pressure, we settled on a super king TV bed ,it is absolutely beautiful and comfortable, customer service and the men that came and delivered the bed and put together was excellent.
March 29, 2026
Reply from Bensons For Beds - Nottingham208
We really appreciate your lovely feedback Jane. It’s great to know you felt supported throughout your search and that your new TV bed is both beautiful and comfortable. Wonderful to hear our delivery team provided excellent service too,
Megan | Customer Care Specialist🌟
Good quality bed frame and mattress quick delivery
Very knowledgeable salesman Alex not pushy left us to make our own decision good quality bed frame and mattress kept up to date on delivery
March 29, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for the great feedback! 😊 We’re really pleased to hear Alex was knowledgeable, gave you space to decide, and helped you find a quality bed and mattress. It’s also great to know delivery updates kept you well informed. Enjoy your new bed,
Megan | Customer Care Specialist✨
Wasn't pushed into buying able to take…
Wasn't pushed into buying able to take my time. Was able to try different beds and given information on the ones I tried
A nice salesman
March 22, 2026
Reply from Bensons For Beds - Nottingham208
Thank you! We’re really glad you felt comfortable taking your time, trying different beds, and getting all the information you needed. Wonderful to hear our salesman made the experience so pleasant,
Megan at Customer Care💜
Reply from Bensons For Beds - Nottingham208
Thank you for giving us 5 stars! Great to hear our staff were knowledgeable and helpful — that’s exactly what we aim for!
Take care,
Megan at Customer Care💜
Great Sales approach
Great Sales approach, asked us what we needed, showed us around and left us to it, which really suited our needs. Has the mattress our son wanted and had one in stock, so i could take it there and then. I have always tired of the special offer on the thing you never want, but its there today, but when this was refused it was just moved on from, so no complaints there. Whenever I need a matress or new bed, Bensons is generally where I go.
March 17, 2026
Reply from Bensons For Beds - Nottingham208
Thank you! We’re so glad you enjoyed the sales approach — helping when needed and giving you space to choose at your own pace. Great to hear we had the exact mattress your son wanted in stock too. We really appreciate your continued trust in us — it means a lot,
Megan at Customer Care💜
Clear guidance and advise provided to…
Clear guidance and advise provided to help. Me choose the right mattress
March 17, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
Thank you so much! ⭐
Great to hear our team gave clear guidance and advice to help you choose the right mattress — that’s exactly what we aim for!
Sleep well,
Megan at Customer Care💜
Alex looked after us in store
Alex looked after us in store, he was very knowledgable about the beds, very pleasant and not at all the usual pushy salesman.
Delivery was easy to arrange and completed on time.
Highly recommend Bensons for Beds Nottingham
March 15, 2026
Reply from Bensons For Beds - Nottingham208
Thank you so much for your wonderful review Martin! We’re delighted to hear that Alex took such great care of you — his knowledge, friendly approach, and no‑pressure style really make a difference. It’s great to know your delivery was easy to arrange and completed on time too. We truly appreciate the recommendation for Bensons for Beds Nottingham,
Megan at Customer Care💜
Professional advice
Professional advice, no pressure to buy . When did buy all information processed and explained clearly.
Been delivered as stated, informed all along the process. Finance easy to sort out and clear.
All staff involved helpful and polite.
Bed really comfortable .
March 15, 2026
Reply from Bensons For Beds - Nottingham208
Mrs Tracy Piper,
We appreciate your fantastic review! We're glad to hear you received professional advice with no pressure, and that all information was clearly explained. It's great to know the delivery was as stated and that our staff were helpful and polite.
Team Bensons - Jessica
The delivery crew were polite and…
The delivery crew were polite and respectful of property. The bed was put together quickly and mattress fitted. Bed looks fabulous and very comfortable. Would recommend.
March 4, 2026
Reply from Bensons For Beds - Nottingham208
Thank you so much for your wonderful review! I’m really pleased to hear that our delivery crew were polite, respectful of your property, and had everything set up quickly for you. It’s great to know the bed looks fabulous and feels very comfortable too!
We really appreciate your recommendation — it means a lot to us,
Megan at Customer Care
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