I buy mattress and bed frame from bensons. I like the mattress. I have little issue with the quality of bed. It was delivered me almost a month late then initially agreed date which I am hoping some c... See more
Location
Switch locationUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
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Personnel were friendly, helpful and very efficient. The showroom is well set out. Because I have purchased from this store before, Alex was able to look up my previous purchase and find me todays... See more
Company replied
Great service from start to finish. The sales team were extremely knowledgeable and helpful. We were kept informed throughout and the delivery and assembly was great. Would highly recommend.
Company replied
Very helpful person in the shop, with advice on buying the 2 mattresses. The 2 delivery people, were quick, efficient, polite and hard working. Very impressed, will certainly use Bensons again.
Company details
About Bensons For Beds - Nottingham208
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, United Kingdom
- 1159598967
4.7
Excellent
625 reviews
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The salesman was very polite and conscientious
The salesman was very polite, very efficient and most of all informative. We were very well informed about the product in the future. I would definitely recommend Bensons without a doubt.
March 5, 2026
Reply from Bensons For Beds - Nottingham208
Thank you so much for your wonderful feedback! We’re delighted to hear that your salesman was polite, efficient, and informative, and that you felt well guided throughout your visit. It’s lovely to know you’d confidently recommend Bensons—your support means a lot to us,
Megan at Customer Care
The sales lady was very helpful and…
The sales lady was very helpful and found just the right bed for our limited space. The delivery was on time and the team very pleasant.
March 5, 2026
Reply from Bensons For Beds - Nottingham208
P Southgate,
We appreciate your feedback! We're so glad the sales team could find the perfect bed for your space and that the delivery was on time with a pleasant team.
Team Bensons
Excellent beds
Excellent product, beautiful and strong beds. Rated 4 because the sales team refused to refund insurance for a cancelled product, but their customer service helped immediately to resolve the issue. Overall, would recommend and most likely shop Bensons beds when moving house again.
December 17, 2025
Reply from Bensons For Beds - Nottingham208
We're happy to hear that you find our beds beautiful and strong! We appreciate your feedback regarding the insurance refund and are glad our customer service team resolved the issue. We value your recommendation and future business.
Team Bensons
Great service from start to delivery.
Great service from start to delivery.. great communication and very friendly sales advisor and delivery men.
March 2, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
Isobel,
We appreciate your fantastic review! It's great to know you experienced excellent communication and friendly service throughout your purchase and delivery.
Team Bensons
Helped but not hassled
February 21, 2026
Reply from Bensons For Beds - Nottingham208
Thanks for the great feedback Dorothy! We’re glad you felt supported without being hassled — that’s exactly the experience we aim for.
We hope to welcome you back soon!
Megan at Customer Care
Reply from Bensons For Beds - Nottingham208
Thank you for your lovely review Tony! 😊 We’re so pleased to hear that our sales assistant was pleasant and helpful. Your feedback is greatly appreciated,
Megan at Customer Care
I experienced very professional and…
I experienced very professional and pleasant service from both the in-store staff and the delivery team.
February 21, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your lovely review! We’re delighted to hear you received professional and pleasant service from both our in‑store team and our delivery crew. We really appreciate your feedback,
Megan at Customer Care!
Amazing service
Both in store and also the two guys who delivered and installed the bed. Couldn't have been any more helpful. All who were part of this are assets to your business
February 22, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your wonderful feedback! We’re delighted to hear that both the in‑store team and the delivery and installation team were as helpful as possible. It means a lot to know that everyone involved made your experience such a positive one. We truly appreciate your kind words — the team will be thrilled to hear they’re considered assets to the business,
Megan at Customer Care
Perfect New Bed
We were attended to as soon as we reached the appropriate department. The sales person was very polite, knowledgeable and friendly (all of the staff appe1ared friendly), at no time did we feel under pressure to buy.
We were shown to a range of bed mattresses that we were able to test for comfort and given plenty of time to decide.
Our sales person was helpful in arranging payment and delivery of our new bed.
The bed arrived on time and the delivery experience and assembly of the bed was perfect.
The bed is exceptional and we feel like we have made the right decision.
January 27, 2026
Reply from Bensons For Beds - Nottingham208
We're happy to hear that our team was polite, knowledgeable, and helpful, and that you felt no pressure to buy. It's great to know you were able to test a range of mattresses and that the payment, delivery, and assembly experiences were perfect. We appreciate your positive feedback!
Stewart - Team Bensons
The sales rep Declan was very helpful
The sales rep Declan was very helpful, knowledgeable and very informative regarding my purchase. He had a very pleasant demeanor and made me feel very welcome without being pushy. It was lovely to have a such a nice shopping experience .Thankyou
February 20, 2026
Reply from Bensons For Beds - Nottingham208
We're happy to hear that our sales representative was helpful, knowledgeable, and informative regarding your purchase. It's great to know you felt welcome and had a nice shopping experience. We appreciate your feedback.
Stewart - Team Bensons
Excellent service
February 16, 2026
Reply from Bensons For Beds - Nottingham208
We love to hear it! So glad our service hit the mark for you! Thank you for your positive review – Lauryn at Customer Care 💜
sealy posturepedic 10/10
Got the sealy bronte posturepedic mattress. Must of tryed it out in store 10 times over a year at the Nottingham castle marina site, great staff, great matress
February 19, 2026
Reply from Bensons For Beds - Nottingham208
We're happy to hear that you found the perfect Sealy Bronte Posturepedic mattress! We appreciate you taking the time to share your positive experience at our Nottingham location. Thank you for your positive review – Lauryn at Customer Care 💜
A company well worth considering...
From setting foot in the Nottingham store to receiving my bed, my experience was excellent. All the staff I dealt with were friendly yet efficient. No pushy sales patter and the two delivery guys couldn't have been more helpful. I'd recommend this company to others.
February 16, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
We're happy to hear that you had an excellent experience from start to finish in our store. It's great that the staff were friendly and efficient, and the delivery guys were helpful. We appreciate your recommendation!
Good quality beds at the right price
Good quality beds at the right price, excellent customer service with good communication, good advice and nice staff
February 19, 2026
Reply from Bensons For Beds - Nottingham208
We're happy to hear you found good quality beds at the right price and that you received excellent customer service and advice from our nice staff.
Reply from Bensons For Beds - Nottingham208
We appreciate you noting our excellent service and competitive price. We are so glad you had a positive experience with us!
Sales person was knowledgeable and…
Sales person was knowledgeable and polite . Helped us make the right decision.
February 18, 2026
Reply from Bensons For Beds - Nottingham208
We're so happy to hear that our team member was knowledgeable and polite and helped you make the right decision. Thanks for your positive review.
Decland was absolutely brilliant
Decland was absolutely brilliant. He described the beds perfectly and answered all our questions.
February 14, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your comments about the informative assistance you received.
The whole experience was great from…
The whole experience was great from start to finish. The sales consultant Tommy, although he had only been there for 2 weeks was knowledgeable and very attentive. He listened to both my wife and I. I am sure he will be an asset to your business.
February 14, 2026
Reply from Bensons For Beds - Nottingham208
We appreciate you sharing your positive experience. We're happy to hear that our sales consultant was knowledgeable and attentive. We agree that he will be an asset to our business, and we thank you for your feedback.
Stewart - Bensons Team
Very friendly staff
Very friendly staff, full knowledge of products and helpful when choosing the new bed.
February 11, 2026
Reply from Bensons For Beds - Nottingham208
We're so happy to hear that our staff were friendly, knowledgeable, and helpful when you were choosing your new bed! Thank you for your positive feedback.
Stewart - Bensons Team
Reply from Bensons For Beds - Nottingham208
We appreciate you taking the time to share! We are so glad you received excellent, friendly, and efficient service from our team.
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