A lovely experience in shop. Staff available to ask questions and advice, but no pressure sales used. Plenty of time to chat over and decide on needs. Alex was very friendly and chatty which made... See more
Location
Switch locationUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
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I buy mattress and bed frame from bensons. I like the mattress. I have little issue with the quality of bed. It was delivered me almost a month late then initially agreed date which I am hoping some c... See more
Personnel were friendly, helpful and very efficient. The showroom is well set out. Because I have purchased from this store before, Alex was able to look up my previous purchase and find me todays... See more
Company replied
Great service from start to finish. The sales team were extremely knowledgeable and helpful. We were kept informed throughout and the delivery and assembly was great. Would highly recommend.
Company replied
Company details
About Bensons For Beds - Nottingham208
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, United Kingdom
- 1159598967
4.7
Excellent
625 reviews
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The salesman who served us…
The salesman who served us knowledgeable, understood our needs. He was polite and courteous.
June 7, 2026
Reply from Bensons For Beds - Nottingham208
We're so pleased our team was knowledgeable, understood your needs, and was polite. Thank you for your kind feedback.
Team Bensons
Ash was very helpful in helping us…
Ash was very helpful in helping us choose our bed. I have never had a conversation with anyone about a bed, so I’m unlikely to recommend Bensons, notwithstanding our satisfaction with the buying process.
June 8, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
We are so pleased our team provided such helpful assistance in choosing your bed. We appreciate your satisfaction with the buying process. Thank you for your feedback!
Team Bensons
Excellent
Went to purchase a replacement mattress. An extremely relaxed experience. A very genial and knowledgeable gentleman assisted us. There was no upselling, he gave us time and space to consider options and choose what was perfect for us. My husband was also interested in new pillows. After seeking advice from the genial gentleman and testing the product, we purchased a pair of Tempur Prima SmartCool pillows. They are fantastic, amazingly comfortable and supportive. Extremely happy with the service and looking forward to our mattress arriving.
May 26, 2026
Reply from Bensons For Beds - Nottingham208
We're so pleased to hear you had such a relaxed and positive experience finding your new mattress and pillows. It's wonderful that our team provided helpful advice without any pressure. We hope you enjoy your new purchases!
Team Bensons
A great product
A great product, delivery and installation service. Installed our bed in less than an hour! The 2 delivery guys were brilliant and great ambassadors for your business.
May 29, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
We're so pleased you're happy with your product, delivery, and installation. We're glad our delivery team provided brilliant service.
Team Bensons
Happy
Everything is good , big thanks th the manager great help , professional. Very happy
May 22, 2026
Reply from Bensons For Beds - Nottingham208
We're so glad our manager provided professional and helpful assistance. Thank you for your kind words!
Team Bensons
The ordering process was very easy
The ordering process was very easy. We were kept informed of progress throughout, though the delivery and installation timeline was a lot longer than quoted. The installation was quick, the guys very clean and thankfully took all packaging. The wardrobes are a nice quality product, very happy with them. Only lost a star because of the delivery timeline.
May 21, 2026
Reply from Bensons For Beds - Nottingham208
We're so pleased to hear you found the ordering process easy and are happy with the quality of your wardrobes! We appreciate your feedback regarding the delivery and installation timeline, and we'll certainly take this into consideration for future improvements.
Team Bensons
Staff were very helpful.
May 17, 2026
Reply from Bensons For Beds - Nottingham208
We appreciate your kind words!
Team Bensons - Jess
Reply from Bensons For Beds - Nottingham208
Thank you,
Team Bensons - Jess
Reply from Bensons For Beds - Nottingham208
We're glad our team was helpful.
Team Bensons
A very professional job
Very professional and good job. I am very grateful to the workers who came to deliver the service, made up the beds and left everything ready to enjoy the nights from now. I sincerely recommend this brand.
May 14, 2026
Reply from Bensons For Beds - Nottingham208
We're so pleased to hear about your positive experience! It's wonderful that our team provided such professional service, ensuring your beds were ready for you to enjoy. Thank you for your kind recommendation!
Team Bensons - Jess
Reply from Bensons For Beds - Nottingham208
Love to hear it! 😊 Thanks so much—We look forward to seeing you again soon!✨
Visited this store one evening to buy a…
Visited this store one evening to buy a mattress. They had a really good range and variety to try out. The sales advisor was really helpful explaining the different types based on what you need and wasn’t pushy at all. Very easy to order the mattress and looking forward to receiving it.
May 11, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
So lovely to hear! 😊 Sounds like you had a relaxed, no-pressure experience—hope you love your new mattress when it arrives! 🛏️✨
The member of staff (TOMMY) was…
The member of staff (TOMMY) was extremely helpful and knowledgeable.
May 4, 2026
Reply from Bensons For Beds - Nottingham208
We appreciate your positive feedback! We're so pleased to hear that our team member was helpful and knowledgeable. Thank you for the excellent rating!
Team Bensons
It was fantastic
It was fantastic. Declan has been very thorough on all the details, the questions we’ve asked he’s answered. Very helpful, approachable, friendly. He’s told us to see Ash the next day as we couldn’t decide straightaway due to needing the input of our daughter for her bed as well. Ash is same as Declan, both are awesome 🙌
Thank you to you both
April 27, 2026
Reply from Bensons For Beds - Nottingham208
We're happy to hear that you had a fantastic experience. It's great to know that you found our team members thorough, helpful, and approachable. Thank you for your positive feedback; we appreciate it!
Team Bensons
Reply from Bensons For Beds - Nottingham208
We appreciate your positive feedback! We are so pleased to hear that you experienced great service without any issues. Thank you!
Team Bensons
delivery and assembly team were friendly; courteous and professional.
happy with my comfy bed. the delivery and assembly team were friendly; courteous and professional. thank you
April 27, 2026
Unprompted review
Reply from Bensons For Beds - Nottingham208
We're happy to learn you're comfy in your new bed. It's great to know the delivery and assembly team were friendly, courteous, and professional. Thank you!
Team Bensons
Really pleased with my bed thankyou…
Really pleased with my bed thankyou Gillian M Preater Ghord
April 24, 2026
Reply from Bensons For Beds - Nottingham208
Lovely to hear, Gillian! We’re delighted you’re pleased with your purchase 🛏️✨
Very professional every aspect as one…
Very professional every aspect as one would like to like to receive
April 24, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your kind words! We’re delighted to hear every aspect met your expectations.
We hope your new order brings you lots of comfort and smiles!
Megan | Customer Care Specialist💜
Excellent service
Excellent service. Helpful delivery guys, prompt delivery and helpful info.
The bed is really nice quality for the price.
The delivery was a little expensive for a single mattress I thought, with an added extra to take away the old mattress.
April 24, 2026
Reply from Bensons For Beds - Nottingham208
Thank you for your feedback! We’re pleased to hear you were happy with the service, delivery team, and the quality of your bed. We appreciate your comments about delivery and removal costs and will be sure to pass this feedback on,
Megan | Customer Care Specialist
Ray made our experience great
Ray made our experience great, we visited bensons for bed at the castle marina store in Nottingham, Ray was knowledgeable and not at all pushy, great overall service. Thank you Bensons for beds castle marina Nottingham.
April 15, 2026
Reply from Bensons For Beds - Nottingham208
We really appreciate your kind words and recommendation. Ray and the Castle Marina team will be thrilled to hear this—thank you for taking the time to share your experience,
Megan | Customer Care Specialist
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