Bensons For Beds - Oldham Reviews 

146
TrustScore 4.5 out of 5

4.6

Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX Oldham, Lancashire, GB


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Rated 5 out of 5 stars

Staff in the shop helpful but not pushy, friendly and professional. Delivery seamless, kept informed as to progress, actually arrived almost to the minute they said it would. Delivery staff also ver... See more

Company replied

Rated 5 out of 5 stars

Great experience from beginning to end in helping me choose my mattress. 3 hours just flew by and Emma, at Elk Mill, Oldham, was fantastic Was kept up to date with all progress of mattress reachin... See more

Company replied

Rated 5 out of 5 stars

Excellent experience, sales lady "Minahil" was very knowledgeable and friendly, she helped my daughter who had special requirements due to health to choose the right bed. No hard sell and not sellin... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Guided to the mattresses I was looking for. Firm Ortho. No pressure sale in shop. Paperwork sorted. Extra for taking old mattress away which was worth every pe... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Oldham

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX, Oldham, Lancashire, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

146 reviews

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4.6

All reviews

(146)

24,249 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff in the shop helpful but not…

Staff in the shop helpful but not pushy, friendly and professional. Delivery seamless, kept informed as to progress, actually arrived almost to the minute they said it would. Delivery staff also very friendly, polite and efficient, Overall am very impressed with the level of service.

July 9, 2026
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Reply from Bensons For Beds - Oldham

We're so pleased to hear that our shop staff were helpful and professional without being pushy. It's wonderful that your delivery was seamless and that our delivery team was friendly, polite, and efficient. We're delighted you're impressed with our service!

Team Bensons

Rated 5 out of 5 stars

Store very welcoming

Store very welcoming, spotlessly clean. Greeted by very pleasant young lady and given the space to browse at our pace.

June 30, 2026
Unprompted review
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Reply from Bensons For Beds - Oldham

We're so pleased you found our store welcoming and spotlessly clean. We're glad you were greeted by a pleasant young lady and given space to browse at your own pace. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Excellent service

Excellent service. Spoiled for choice and Excellent prices. Staff at Elk mill are brilliant. No hard sell and explained everything.

July 1, 2026
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Reply from Bensons For Beds - Oldham

We're so pleased you received excellent service and found our staff brilliant. It's wonderful to hear you appreciated the clear explanations and lack of hard sell.

Team Bensons

Rated 5 out of 5 stars

Excellent experience

Excellent experience, sales lady "Minahil" was very knowledgeable and friendly, she helped my daughter who had special requirements due to health to choose the right bed. No hard sell and not selling tricks

June 28, 2026
Unprompted review
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Reply from Bensons For Beds - Oldham

We're so pleased our team member provided such a knowledgeable and friendly experience, helping your daughter find the right bed without any pressure. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

So pleased went to Bensons

Great experience from beginning to end in helping me choose my mattress. 3 hours just flew by and Emma, at Elk Mill, Oldham, was fantastic
Was kept up to date with all progress of mattress reaching me and the 2 men delivering kept in the picture and did a great job delivering mattress to my bed 2 floors up. They were very pleasant helpful people.
Bensons as a whole get a 5* Star review from me …
a very satisfied customer. Date of order 1/6/26 delivery 26/6/26

June 1, 2026
Unprompted review
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Reply from Bensons For Beds - Oldham

We're so pleased to hear about your excellent experience, from choosing your mattress to its delivery. It's wonderful that our team provided such great service, even with a challenging delivery! Thank you for your kind words and 5-star review.

Team Bensons

Rated 5 out of 5 stars

Delivery early amazing super quick…

Delivery early amazing super quick removing the old bed and putting up the new one took all packaging away

June 21, 2026
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Reply from Bensons For Beds - Oldham

We are so happy to hear that your delivery was quick and efficient. We appreciate your kind words!

Team Bensons

Rated 5 out of 5 stars

Very attentive staff

Very attentive staff, gave us time to try everything and understood our needs

June 19, 2026
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Reply from Bensons For Beds - Oldham

We're so pleased our team was attentive and understood your needs. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Looking for a new mattress

Colin who came to us as we first entered the store in Oldham was very helpful . I explained that I had back problems and he went on to advise me which mattress might be suitable for me . He explained every thing thoroughly and I was very impressed how knowledgable he was . He said I was to try as many mattresses as I wanted and to take as long as I needed to make sure I chose the correct one . There was no high pressure sale, which was great . I must have been in the store for over an hour .
Well done Colin it was a pleasure doing business with you .

June 9, 2026
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Reply from Bensons For Beds - Oldham

We're so pleased to hear about your positive experience in our store! It's wonderful that our team member provided such helpful, knowledgeable advice and a pressure-free environment, especially with your back concerns. We appreciate your kind words!

Team Bensons

Rated 5 out of 5 stars

Pleasant and friendly staff…

Pleasant and friendly staff knowledgeable on the product thank you Emma

June 4, 2026
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Reply from Bensons For Beds - Oldham

We are so pleased our team was pleasant, friendly, and knowledgeable. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

The manager was friendly and very…

The manager was friendly and very helpful which helped us when picking the right mattress

May 15, 2026
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Reply from Bensons For Beds - Oldham

We're so glad our team made picking your mattress a helpful and friendly experience! Thank you for sharing. ✨

Team Bensons - Jess

Rated 5 out of 5 stars

100% recommend these guys

100% recommend these guys. The staff in the oldham branch are absolutely top notch

May 10, 2026
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Reply from Bensons For Beds - Oldham

We appreciate your recommendation! It's great to hear the team at the Oldham branch provided such excellent service. Thanks for your top-notch feedback.

Team Bensons

Rated 5 out of 5 stars

Kept updated

Kept updated - arrived on time friendly staff at store and delivery

May 4, 2026
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Reply from Bensons For Beds - Oldham

We're happy to hear that you were kept updated and your order arrived on time with friendly staff. Thank you for your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Guided to the mattresses I was looking for. Firm Ortho. No pressure sale in shop. Paperwork sorted. Extra for taking old mattress away which was worth every penny.
2 delivery drivers arrived on time, polite and efficient. All sorted in 15 mins. Left the mattress to air out and had a marvellous sleep since!

May 4, 2026
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Reply from Bensons For Beds - Oldham

We're happy to hear that you received excellent service and found the perfect mattress! It's great the delivery was on time and efficient. Thank you for your positive feedback.

Team Bensons

Rated 1 out of 5 stars

The delivery drivers especially on…

The delivery drivers especially on second visit
Young lad telling me i shouldn’t go out between allocated times although I was tracking van and was back at said time
Cocky and arrogant

Please make sure I haven’t been charged for installation as they couldn’t get bed up the stairs

May 4, 2026
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Reply from Bensons For Beds - Oldham

We appreciate you bringing this to our attention. We're sorry to hear about the delivery experience and the issue of your bed not fitting into your home. We'll investigate the delivery driver's behaviour.

Team Bensons

Rated 5 out of 5 stars

"Great Service"

We went to Bensons for Beds to look at and purchase a new mattress. On entry into the shop we were greeted by Shannon the sales advisor who asked what our needs was and the type we were interested in.
We were taken to a "Bed" that when lying in our normal sleeping position would determine the type needed.
Following this experience we then explained the manufacturer we wanted she then took us to sit and ly on some various types. We chose the one we wanted and it was delivered and on our bed within a week.
We can't express enough how courteous and professional Shannon was throughout the whole experience and we wouldn't have any hesitation in recommending Bensons For Beds.

May 4, 2026
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Reply from Bensons For Beds - Oldham

Thank you for your wonderful review! We're happy to hear that our sales advisor provided a courteous and professional experience while helping you choose your new mattress. We appreciate your recommendation!

Team Bensons

Rated 5 out of 5 stars

Good customer service

Our order was delivered on time with good communication regarding the delivery. The staff instore were friendly and helpful and explained everything to us around what to expect.

April 30, 2026
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Reply from Bensons For Beds - Oldham

Thank you for the lovely feedback! 😊 We’re so glad everything went smoothly—from friendly in‑store help to spot‑on delivery communication. Enjoy your new purchase and thanks for choosing us! 🚚✨

Rated 5 out of 5 stars

Good buying experience

Good buying experience with no pressure. Left to tour shop unattended before asking for assistance. Staff very informative, giving excellent advise and assistance. Bed and mattress delivered on time by polite and friendly staff. Can't fault.

April 30, 2026
Bensons For Beds - Oldham logo

Reply from Bensons For Beds - Oldham

We're happy you had a good buying experience with no pressure. It's great to hear our staff were informative, helpful, and that delivery was on time with polite staff. Thank you!

Team Bensons

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