We went to the Botley Road branch in Oxford. We were tended to by Christelle whom was very very helpful, friendly and helped us from start to finish to buy 3 beds, with mattresses. After h... See more
Company replied
Location
Switch locationUnit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
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The display of beds in the shop made trying them out and choosing our favourite very pleasant and easy. Kurtis was extremely helpful and friendly to us which made the whole experience easy and enjoyab... See more
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The sales staff were very friendly and helpful; text messages kept me informed about my order; the delivery guys called the night before delivery - I was first on their list; phone call half an hour b... See more
Company replied
I had expert help from Max which was much needed and appreciated. With such a large range of mattresses and bed frames I cannot imagine making a decision alone! Everythong well explained and chance to... See more
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Company details
About Bensons For Beds - Oxford680
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, United Kingdom
- 1865202795
4.9
Excellent
282 reviews
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The young lad was very helpful 👏 and…polite0
The young lad was very helpful 👏 and polite.
November 13, 2024
Our Benson experience was made great by…
Our Benson experience was made great by experienced and knowledgeable staff. They have a good range of different price levels to suit every pocket and were very helpful in all aspects of the purchase.
November 2, 2024
Helpful and informative
Was very well looked after, J was very informative and answered my questions, Was going to shop around but absolutely no need too.
October 24, 2024
Excellent service in Oxford
We went to Benson’s in Botley, Oxford. The gentleman who assisted us was extremely helpful. He was knowledgable about all your products and took time to explain everything to us. And he didn’t push us into making our decision. Very pleased indeed with the service.
October 8, 2024
There is always room for improvement…
There is always room for improvement albeit slight or marginal hence I never give full 5 stars
October 6, 2024
THe person who served us went above and…
THe person who served us went above and beyond to help us make a choice and a good choice.
October 4, 2024
I went into both your Witney and Oxford…
I went into both your Witney and Oxford branch. In both I was met by staff who were so helpful, knowledgeable and very patient. I am an elderly, disabled lady and trying beds was difficult, but the help I received was wonderful. Thank you so much, I look forward to Sleeping on my new bed.
September 14, 2024
Execellent customer service
Execellent customer service, knowledge able, had time to try mattress, no pressure very helpful and patient
August 29, 2024
Mattress purchase
Jay provided us with all of the information we needed to make our selection and ensured that we were kept informed of the order status. He was professional, friendly, helpful and patient during the decision making process and preparing the order. He was instrumental in our decision to go ahead with our purchases. We were very happy with the service we were given and look forward to the delivery.
August 11, 2024
We were looked after and had a really…
We were looked after and had a really good experience with our customer care advisor, Jay.
July 31, 2024
Julie was very helpful and informative
Julie was very helpful and informative. Having been to other stores, even bensons for beds, she was much more knowledgeable and helpful, giving us guidance and making the experience smoother.
July 13, 2024
We enjoyed our time spent with Julia in…
We enjoyed our time spent with Julia in the Oxford shop
Julia has been very helpful and she helped us choosing the right products for us
May 28, 2024
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