Order and delivery went well. Unfortunately the rear cover on the headboard was all burst open. The installer must have seen this but said nothing. Perhaps too many deliveries to make and everything w... See more
Company replied
Location
Switch locationUnit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
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See what reviewers are saying
We purchased a base, a mattress and a headboard and included the recycle and build service. The staff in the store were knowledgeable and helpful. We received email updates throughout the whole proc... See more
Company replied
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and th... See more
Company replied
Knowledgeable staff who knew their product and allowed time for different beds and mattresses to be tried without any "hard sell".
Company details
About Bensons For Beds - Paisley Abbtsch682
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, United Kingdom
- 1418896299
4.9
Excellent
713 reviews
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Great experience in the Paisley store with Jaz
We cannot thanks Jaz enough for all her support in the Paisley store. The process of buying our mattress and bed was brilliant and tailored to our needs. Thanks so much Jaz!
September 24, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We're happy to hear that the purchase of your mattress and bed was tailored to your needs. We appreciate your positive feedback and thank you for acknowledging the support you received in our store.
Thank you,
Lauryn at Customer Care
Excellent choice of beds and…
Excellent choice of beds and mattresses, staff were very knowledgeable in products and very friendly. Would recommend
September 23, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
Thanks so much for your kind words! I’m glad our friendly team could help you find the perfect bed. Your recommendation means the world to us! Take care, Megan at Customer Care.
The staff were extremely helpful when I…
The staff were extremely helpful when I was buying a mattress. So much so I will go again .
September 15, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We appreciate your feedback and are so pleased to hear that our staff was helpful during your mattress purchase. We look forward to seeing you again!
Thank you,
Lauryn at Customer Care.
New bed
Friendly, informative and helpful service without being too pushy. Excellent choice of bed frames and mattresses.
September 17, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We appreciate you sharing your positive experience. We're so glad to hear that you found our service helpful and informative without being too pushy. We also appreciate your feedback on our selection.
Thank you,
Lauryn at Customer Care.
Maureen the sales assistant was…
Maureen the sales assistant was fantastic from start to finish she explained everything and showed me the right mattress to go for and sorted everything for me
September 15, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We're happy to hear that you had such a positive experience! It's great to know that our sales assistant was helpful in guiding you to the right mattress. Thank you for your feedback.
Best Wishes,
Megan at Customer Care
Superb selection of beds
Superb selection of beds. Was given a mattress assessment and shown mattresses which would suit me. Given time to try-out mattresses without any sales pressure. Very welcoming and calm atmosphere in a very clean shop. Staff were most helpful . Overall it was an enjoyable experience.
August 31, 2025
Unprompted review
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words! We're so glad to hear that you had an enjoyable experience at our shop. Our goal is to provide a welcoming and stress-free environment for our customers while they find the perfect mattress. We hope you love your new bed!
Reply from Bensons For Beds - Paisley Abbtsch682
We appreciate your kind words. We're glad to hear that our sales staff and delivery drivers were so helpful to you.
Best Wishes,
Megan at Customer Care
Good customer in store service
The salesman was informative and gave me time and space to look and decide on my purchase - he was helpful
September 4, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We're happy to hear that our salesperson was helpful and informative, providing you with the space needed to decide on your purchase. Thank you for your feedback, Take care,
Megan at Customer Care
Left to browse in peace at my own pace
Left to browse in peace at my own pace. Information when I decided on a bed, fast and easy purchase.
September 8, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We're happy to hear that you enjoyed browsing at your own pace. We're also glad the purchase process was fast and easy for you. Thanks for your feedback!
Take care,
Megan at Customer Care
This overall experience was great
This overall experience was great. The after care is great too. Been having a great since i got my new mattress. Happy with the service that I have received so for.
August 29, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We're happy to hear that you had a great overall experience and that you're sleeping well on your new mattress. We appreciate your positive feedback, Megan at Customer Care
Customer service
The gentleman assistant was very helpful and was also very cheery which makes a difference
August 25, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We appreciate you taking the time to share your positive experience. We're happy to hear that our assistant's helpfulness and cheerfulness made a difference for you! Take care, Megan at Customer care
Satisfied customer
Barry in Paisley bensons was fantastic! He was honest, helpful and we didn’t feel pressured into buying anything.
Delivery was great. In and out in 5 minutes and kept us updated the days before and the day of. Our bad is comfy and we are really happy with it
August 6, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We're happy to hear that you had a fantastic experience and that our team member was helpful! It's great to know the delivery was smooth and you are happy with your comfy bed.
Take care,
Megan at Customer care
Reply from Bensons For Beds - Paisley Abbtsch682
We appreciate you highlighting our advisor's service! We're so glad you had a fabulous experience with our team.
Take care,
Megan at Customer Care
Salesman very informative and…
Salesman very informative and helpful.
Good price points.
No pressure selling-. Relaxed setting.
August 24, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We appreciate you sharing your experience! We're happy to hear that our salesperson was informative and helpful, and that you found our pricing and setting agreeable.
Amazing experience very knowledgeable…
Amazing experience very knowledgeable went through a list of options till I found the right one for me. Jas in the paisley store was so helpful took time to explain everything step by step to me. Showed me different mattresses until I was happy to get the right one for me definitely give Jas a 10/10
August 23, 2025
Unprompted review
Reply from Bensons For Beds - Paisley Abbtsch682
We're happy to hear that you had such a positive experience! It's great to know that our team member was so helpful in guiding you through the selection process to find the perfect mattress. Thank you for sharing your feedback, Megan at Customer Care
Friendly no pressure sale
Friendly no pressure sale, Barry and Lindsay were great, knowledgable of products
August 19, 2025
Unprompted review
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you so much for your kind words! We are thrilled that Barry and Lindsay provided a no pressure and knowledgeable experience. We appreciate your support and look forward to serving you in the future!
Limited range of furniture to view
Salesperson was very helpful indeed, but I was a little disappointed that full furniture range I was interested in (Hip Hop) wasn't available to view inshore.
August 17, 2025
Unprompted review
Reply from Bensons For Beds - Paisley Abbtsch682
We appreciate your feedback and are happy the salesperson was helpful. We regret that the full furniture range you wanted to see wasn't available to view in store. We will certainly see how we can change our display items so our customers have more to view. Thank you, Megan at Customer Care
Excellent customer service and advice
Excellent customer service and advice. Felt listened to and supported to find the best product for us.welcoming atmosphere.excellent efficient staff.
August 19, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
We appreciate you sharing your experience! We're so glad to hear that our team provided excellent customer service and advice, and that you felt supported in finding the perfect product. We hope you love your new order, Megan at Customer Care
Andy who served us at the branch in…
Andy who served us at the branch in Paisley, was super helpful. He went above and beyond for us. Would definitely recommend
August 12, 2025
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words, ! We are thrilled to hear that Andy provided top-notch service during your visit to our Paisley branch. Our team always strives to go above and beyond for our customers. Thank you for recommending us, Megan at Customer Care
Reply from Bensons For Beds - Paisley Abbtsch682
We are thrilled to hear that you had a positive experience with our staff! Their friendliness and knowledge are two qualities we pride ourselves on. Thank you for choosing us, Megan at Customer Care
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